Vigilant
MX1-Au
Operator Manual
Document: LT0439
Page
23 October 2018
Issue 1.73
10-6
Troubleshooting LCD Messages
LCD Message
Meaning/Cause(s)
Action
“SID xx not responding,
retry yy”
CONTEXT: Recall of remote
point or zone.
The remote panel SID xx is
not responding. The yy value
indicates how many attempts
have been done. There may
be a fault in the network or
the panel may be offline.
Check that the remote panel
is online and that there are
no network faults.
“SID xx is busy, retry
yy”
CONTEXT: Recall of remote
point or zone.
The remote panel SID xx is
busy and unable to provide
the requested information at
present. It may be busy with
a prior request.
Try again in a few seconds.
“Test in progress. ##
mins left”
Also showing
[Battery voltage]
[Battery Current]
CONTEXT: Battery test menu
There is currently a manual or
long-term automatic battery
test in progress. Minutes to
completion is shown.
“Test Pass”
CONTEXT: Battery test menu
Last battery test succeeded.
Signifies that the battery
voltage has stayed above the
minimum voltage acceptable
for the duration of a long-term
or manual battery test.
“The command handler is
busy. Please wait a few
seconds and try again”
CONTEXT: Zone commands for
local zones.
This indicates that a previous
command is still being
executed. If the previous
command was a range
command for a large number
of local zones, there may be a
delay while all of the
associated events are sent on
the network.
Try again in ten seconds.
“This point cannot be
disabled”
CONTEXT: Point disable menu
The point is configured so that
it cannot be disabled by the
user.
“This zone cannot be
disabled”
CONTEXT: Zone disable menu
The zone is configured so that
it cannot be disabled by the
user.
“Unable to Test: Alrm
Routing Error”
CONTEXT: Battery test
attempted.
A manual battery test is not
permitted while
MX1
is
signalling an alarm.
Wait until the alarms have
been reset.
“Unable to Test: Battery
busy”
CONTEXT: Battery test
attempted.
A manual battery test cannot
start while an automatic
battery test is in progress.
Wait until the automatic test
is completed.
“Unable to Test: Battery
charging”
CONTEXT: Battery test
attempted.
The battery is allowed to
charge for twice the length of
the previous battery test. This
message indicates the
charging period is underway.
Wait until the charging
period has finished.
