Viking Electronics AR-1 Product Manual Download

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PRODUCT MANUAL

Designed, Manufactured and Supported in the USA

C O M M U N I C A T I O N & S E C U R I T Y S O L U T I O N S

Digital Call Screening and Messaging System

with 12 Minutes of Flash Memory

Features

The

AR-1

Automated Receptionist is a digital call

screening and messaging system designed to answer
calls with an informative greeting, then let callers ring
through to talk to someone live, select from other
prerecorded messages or hang up.

Programming functions and message recording are
accessed locally or remotely using a standard Touch Tone
phone. Recordings from tape, CD, PC, etc. can also be
locally loaded via the

AR-1

’s 3.5mm analog audio input.

Twelve (12) minutes of total record time and up to 8
different messages can be recorded into the unit. The
messages consist of one Day greeting, one Night
greeting, one Transfer message, four Menu messages
and one Goodbye message. To speed up programming
and message recording in multi-line applications, up to 64

AR-1

’s can be connected together via the CAN

communications port. This will allow you to program just
the “master” unit and have it automatically program and
update the messages on up to 63 “slave” units.

The

AR-1

has a call screening option which allows callers

with the correct code to bypass the greeting message and
ring through. The unit has a programmable Touch Tone
Distinctive ring through option allowing callers to enter

0,7,8, or 9 to ring the phone port in 4 different Distinctive/
Custom ring patterns. The unit has an optional automatic
ring through mode allowing calls to automatically ring
through after the caller has listened to the entire greeting
message. The

AR-1

also has a programmable store and

forward Caller ID feature where Caller ID is stored and
retransmitted to the phones or phone system when a
caller rings through.

• 12 Minutes of Flash message memory

• Up to 8 different messages (Day, Night, Transfer, 4

Menu messages and Goodbye)

• Local and Remote programming/message recording

using a standard Touch Tone phone

• For multi-line applications, up to 63 “slave” units can

be automatically programmed and have messages
updated from a single “master” unit

• Optional audio input jack for recording from an

external source (Tape, CD, PC, etc.)

• Programmable 4 digit code to bypass greeting and

Ring through

• Programmable Store and Forward Caller ID

• Touch tone distinctive ring through with 4 ring patterns

• Programmable Automatic ring through after greeting

• Call progress detection for automatic hang-up on

CPC, busy signal, or time out

• Music On Hold input

• 90V Message Playing signal for visual indication

• Message and MOH volume controls

• Programmable Ring Delay, Maximum Ring Count,

Maximum On-Hold Time and Maximum Message
playback time

• Surge protection for power and phone line

• Movie Theaters, Retailers, Restaurants, Banks,

Realtors, or any Business that can benefit from
reduced call handling by automatically answering calls
and providing frequently asked information (location,
hours, show times, Interest rates, etc.)

• “This call may be monitored or recorded for quality

assurance purposes”

• Ticket or Show Information
• Location and Directions
• Automated Help lines
• Travel Information
• Ski conditions, Weather lines

Power:

120V AC/13.8V AC 1.25A, UL listed adapter

provided

Dimensions:

133mm x 89mm x 44mm (5.25” x 3.5” x

1.75”)

Shipping Weight:

1.36 kg (2.0 lbs)

Environmental: