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4

AUTOMATED

RECEPTIONIST

VIKING

©

VIKING

ELECTRONICS

HUDSON, WI 54016

AUTOMATED

RECEPTIONIST

POWER 13.8 VAC

MODEL AR-1

RECORD AUDIO INPUT

PWR LED

OFF / NIGHT LED

OFF / NIGHT

LEARN MODE

MUSIC ON  HOLD VOLUME

 

EARTH GND

MESSAGE VOLUME

1

2

3

4

5

6

7

8

9 10 11

1 2

CAN COMM.

OFF / NIGHT MODE

MUSIC ON HOLD INPUT

C.O. LINE INPUT

LINE OUT TO PHONES

1

2

ON

ON

OFF

Note: 

DIP 

Switches shown 

in factory set 

positions.

3. Accessing the Programming Mode Remotely with a Security Code

Step 1.

Call into the 

AR-1

from a touch tone phone.

Step 2.

When the unit answers and begins playing the greeting message, enter 

Q

followed by the six digit

security code (factory set to 

845464

, see 

Programming

section 

B

).

Step 3.

A double beep will indicate that you have accessed the programming mode.

Step 4.

You can now touch tone program the features listed in section 

D

.

Step 5.

When finished programming, hang up.

Note:

Programming from a cell-phone may not be suitable in areas with weak coverage.

This six digit number can be used to access the programming mode. The security code has been factory set to

845464 

(V-I-K-I-NG). It is recommended that you change the security code to a personal 6 digit number. To change

the security code, access programming (see 

Programming

section 

A

). Enter six digits 0-9 followed by 

#47

. If

you have forgotten your security code, follow the steps in 

Programming

section 

A

2. Accessing the

Programming Mode Locally Without a Security Code

Note: 

The security code must be six digits in length,

can NOT contain a 

Q

or # and can not have the same first four digits as the bypass code.

B.  Security Code

4. Accessing the Programming Mode Remotely Without a Security Code (Learn Mode)

Note:

Programming from a cell-phone may not be suitable in areas with weak coverage.

C.  DIP Switch Programming

Switch

Position

Description

1

OFF

Day/Off Mode (terminals 8 & 9 open =
Day mode, closed = Off mode)

1

ON

Day/Night Mode (terminals 8 & 9 open =
Day mode, closed = Night mode) (factory
setting)

2

OFF

Normal Operation Mode (factory setting)

2

ON

Learn Mode - enables you to enter local
or remote programming without a
security code (see 

Programming

section 

A

)

Step 1.

Move DIP switch 2 from OFF to ON (Learn Mode, see 

DIP Switch Programming

section 

C

).

Step 2.

Call into the 

AR-1

with a touch tone phone.

Step 3.

The 

AR-1

will answer after one ring and the    double beep will indicate that you have accessed the

programming mode.

Step 4.

You can now touch tone program the features listed in section 

D

.

Step 5.

When finished programming, hang up and move DIP switch 2 to the 

OFF

position.

2. Accessing the Programming Mode Locally Without a Security Code (Learn Mode)

Step 1.

Move DIP switch 2 from OFF to ON (Learn Mode, see 

DIP Switch Programming

section 

C

).

Step 2.

Come off-hook with any phone connected to terminals 

6 & 7

LINE OUT TO PHONES

.

Step 3.

A double beep will indicate that you have accessed the programming mode.

Step 4.

You can now touch tone program the features listed in section 

D

.

Step 5.

When finished programming, hang up and move DIP switch 2 to the 

OFF

position.

Summary of Contents for AR-1

Page 1: ...through 12 Minutes of Flash message memory Up to 8 different messages Day Night Transfer 4 Menu messages and Goodbye Local and Remote programming message recording using a standard Touch Tone phone For multi line applications up to 63 slave units can be automatically programmed and have messages updated from a single master unit Optional audio input jack for recording from an external source Tape ...

Page 2: ... call or a phone is off hook Off Night LED Lights to indicate the AR 1 is in the off or night mode DIP Switches See DIP Switch Programming pg X Music On Hold Input Line level input from radio etc Off Night Mode Connect to remote switch or Viking model CTG 1 with CTGF BKD software With DIP switch 1 OFF shorting terminals 6 7 will place unit in Off mode With DIP switch 1 ON shorting terminals 6 7 wi...

Page 3: ...king model CTG 1 shown not included with CTGF BKD software can be programmed to automatically switch the AR 1 between Day and Night or Day and Off modes at specific times or off during weekends See DOD 460 for more info IMPORTANT Electronic devices are susceptible to lightning and power station electrical surges from both the AC outlet and the telephone line It is recommended that a surge protecto...

Page 4: ...Without a Security Code Note The security code must be six digits in length can NOT contain a Q or and can not have the same first four digits as the bypass code B Security Code 4 Accessing the Programming Mode Remotely Without a Security Code Learn Mode Note Programming from a cell phone may not be suitable in areas with weak coverage C DIP Switch Programming Switch Position Description 1 OFF Day...

Page 5: ...le Default Enable 2 digits 00 01 80 90V Message Playing Enable Disable 00 Disable 01 Enable Default Disable 2 digits 00 01 90 Forced hang up 7 Clear message memory configuration Caution This will erase all messages Q Message Memory 0 760 seconds default 0 Day 120 sec 1 4 Menu 110 sec each 5 Transfer 110 sec 6 Night 60 sec 7 Goodbye 30 sec 3 digits 000 760 00 07 Master slave unit number 00 master 0...

Page 6: ... play back Messages can be played back any time while in programming by entering Q2 and the message number 0 7 Message playback can also be stopped by entering a Q Caution When an audio cable is plugged into the Record Audio Input jack you are not able to live record from a local or remote phone Remove the audio cable from the Record Audio Input jack to allow a local or remote live recording G Rec...

Page 7: ...one s are still detected on inbound calls for remote programming Local programming can be achieved via the Learn Mode DIP switch 2 ON see Programming section A N Maximum Message Playback Time With Automatic Ring Transfer Mode enabled and the unit in the Day Mode terminals 8 9 open the AR 1 will answer the incoming call and play the Day greeting and any menu messages the caller has touch tone selec...

Page 8: ...S AUTOMATED RECEPTIONIST VIKING VIKING ELECTRONICS HUDSON WI 54016 AUTOMATED RECEPTIONIST POWER 13 8 VAC MODEL AR 1 RECORD AUDIO INPUT PWR LED OFF NIGHT LED OFF NIGHT LEARN MODE MUSIC ON HOLD VOLUME EARTH GND MESSAGE VOLUME 1 2 3 4 5 6 7 8 9 10 11 1 2 CAN COMM OFF NIGHT MODE MUSIC ON HOLD INPUT C O LINE INPUT LINE OUT TO PHONES Master Unit L H L H L H Daisy chain the CAN COMM connections to additi...

Page 9: ...w be programmed with 14 11 instead of the original 15 11 4 Access the programming mode of the last Slave in the stack the one with the highest unit number and program it with the Slave unit number used by the defective Slave that was just removed For example if Slave unit number 12 was just removed program the last Slave with 12 10 Hang up from the programming mode of the Slave 5 Attempt to access...

Page 10: ...r menu message and ring through if enabled see Programming section P in a distinctive ring pattern Other notes about the 4 error beeps 1 If you dial to determine the problem Slave and the Master always replies that the Slave unit number with the problem is one higher than the last unit in the stack the Master AR 1 may have the wrong value programmed in the 11 memory position number of Slaves 2 Whe...

Page 11: ...ave called after hours Our office hours are from 8am to 5 00pm Monday through Friday Menu Message 1 Our office hours are from 8am to 5 00pm Monday through Friday Menu Message 2 Today s interest rate is 3 5 At the bank each morning the staff records a new Menu Message 2 with the current rate and then places the unit in the Day mode Throughout the day the AR 1 answers the line and plays the Day Mess...

Page 12: ...the R A number from you If you haven t followed the steps listed in 1 2 and 3 be aware that you will have to pay a restocking charge DOD 105 ZF303350 Rev A Due to the dynamic nature of the product design the information contained in this document is subject to change without notice Viking Electronics and its affiliates and or subsidiaries assume no responsibility for errors and omissions contained...

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