© 2010 Viking Preferred Service
20
Diagnostics
Service Diagnostics and Testing
1. Run all Tests
This test will cycle the entire upper and lower (double oven model) elements, fans, lights, door interlock
switches, and door lock motors. It will also test all the individual touch pads on the control panel. The
result of this test will allow you to check the entire oven, including all the components, display elements,
and keyboard test. With the unit in diagnostic mode
(see accessing the diagnostic section, page 18)
, the
first screen you will see will be the one shown below:
Once at the RUN ALL TESTS screen, press the “SET” or “ENTER” pad to run this test. Once the test has
begun, use the “ENTER” pad, “UP ARROW” or “DOWN ARROW” pad to cycle through the tests. To end
the test, select the “CLEAR” pad.
Note:
Have an amp meter connected the power to check if the elements are working.
Step
Test
Result
To Change Test
1
Product Information
Display will show model, serial, and
version number of the software
Enter, Up or Down arrow
2
Display all dots and segments
All digits in the display will light up
Enter, Up or Down arrow
3
Clear Screen
All digits in the display will extinguish
Enter, Up or Down arrow
4
Upper Inner Bake Element
SKIP THIS TEST
(No amperage should be read on Step 4.
Not used on DSOE and DDOE models)
Enter, Up or Down arrow
5
Upper Outer Bake Element
Run bake element***
Enter, Up or Down arrow
6
Upper Inner Broil Element
Run inner broil element
Enter, Up or Down arrow
7
Upper Outer Broil Element
Run outer broil element
Enter, Up or Down arrow
8
Upper Convection Element
Run convection element
Enter, Up or Down arrow
9
Upper Oven Temperature
Display upper oven temp
Enter, Up or Down arrow
10
Upper Meat Probe
Displays meat probe temp with probe
inserted in socket (default is 0°F with no
probe inserted)
Enter, Up or Down arrow
11
Upper Cooling Fan – High speed
Run cooling fan at high speed
Enter, Up or Down arrow
12
Upper Cooling Fan – Low speed
Run cooling fan at low speed*
*
Oven uses a single speed motor (same
RPM’s as high speed)
Enter, Up or Down arrow
13
Upper Convection Fan – High speed
Run convection fan at high speed
Enter, Up or Down arrow
14
Upper Convection Fan – Low speed
Run convection fan at low speed
Enter, Up or Down arrow
***If no amperage is read, check STEP 4 (Inner Bake Element). If amperage is read, the plug on the relay
board is reversed.
TFUUJOHT
SVOBMMUFTUT
