13
SERVICE INFORMATION
It is assumed that your refrigerated beverage center has been properly installed in accordance with all specifications and
local codes and the appliance has been properly grounded. If your refrigerated beverage center should fail to operate,
review the troubleshooting chart before calling for service.
If service is required:
1. Call your dealer or authorized service agency. The name of the authorized service agency can be obtained from the
dealer or distributor in your area.
2. Have the following information readily available:
•Model number
•Serial number
•Date of purchase
•Name of dealer from whom purchased
If you are unable to obtain the name of an authorized service agency, or if you continue to have service problems, contact
Viking Range Corporation at (888) 845-4641 or write to:
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Record the following information indicated below. You will need it if service is ever required. The serial number and
model number for your refrigerator is located on the front of the unit at the base of the door frame.
Model Number
Serial Number
Date of Purchase
Date Installed
Dealer’s Name
Address
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TROUBLESHOOTING CHART
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Odor in cabinet
Interior needs cleaning.
Noisy operation/cabinet vibrates
Cabinet not level; weak floor.
Cabinet light not working
Bulb burned out; no power at outlet.
Appliance will not run
Temperature control to “OFF”; line cord not plugged in; no power at
electrical outlet; house fuse blown.
Appliance runs too long
Prolonged door openings; control set too cold; condenser needs
cleaning
Moisture collects inside
Too many door openings; prolonged door openings; (hot, humid
weather increases condensation)
Moisture collects to outside surface
Control improperly set; (Hot, humid weather increases condensation)
Interior too hot/too cold
Control improperly set; faulty thermometer; (relocate thermometer to
center of cabinet and recheck)
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•Reduce door openings.
•Close the door as soon as you can.
•Keep the condenser coils on bottom of the unit clean. (See “Cleaning and Maintenance”.)
•Adjust the temperature control to a warmer setting when practical.
•Do not put hot foods in the refrigerated beverage center.
•Install unit away from the stove or other heat sources.
