Diagnostics
50
©2012 Viking Preferred Service
Ice Problems
Action
Jammed cubes (small or oversized cubes)
Adjust fill level or level ice maker or refrigerator
Hollow cubes
Adjust low fill or remove restrictions in supply line
Level ice maker or refrigerator
Remove obstructions to air flow at fill end so it freezes before
thermostat end
Ice build-up on ejector blades
Usually caused by hollow cubes
See hollow cubes above
Remove ice maker, thaw out
Cubes falling back into mold during ejection
Check if fill cup is displaced and blocking ice
Fix fill cup or replace ice maker
Cubes falling over back of ice maker
Check if fill cup is displaced and blocking ice
Fix fill cup or replace ice maker
Power Problems
Action
No power to ice maker at connector socket
Determine discontinuity by tracing power
No power to water valve
Determine discontinuity by tracing power
Water Problems
Action
No water to refrigerator
Turn on supply
Look for obstructions in supply line or valve
No water to ice maker
Look for obstructions in water valve or fill tube
Clogged water valve
Clean or replace water valve depending on type
Insufficient water to ice maker
(with correct fill time)
Check for restrictions in supply line and valve, especially saddle
valves
Low water pressure at supply
Increase water pressure to 20 – 120 PSI
Low water pressure at water valve
Look for restrictions in line
Excessive water pressure
Install pressure regulator and set to 60 PSI
Low water fill volume
Adjust water fill screw, clear obstructions in supply line or supply
valve, or replace water valve
Excessive water fill volume
Adjust water fill screw, reduce water pressure, or replace water
valve
Water overflows fill cup
Reposition fill-tube in fill cup or remove obstruction in fill cup
Water overflows mold
Adjust water fill screw, level ice maker or refrigerator, reduce
water pressure, or replace water valve or ice maker
Leaky water valve
Tighten connections or replace water valve
Temperature Problems
Action
Freezer too warm
Adjust freezer setting or repair refrigerator
To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test
procedures require power to be connected. Discharge capacitor through a resistor before attempting to service.
Ensure all ground wires are connected before certifying unit as repaired and/or operational.
WARNING
!