VIKING TECHNICAL SUPPORT 1.800.908.0884
3 9
TROUBLESHOOTING
Solutions
Begin the troubleshooting process by referring to the error messages on the LCD
Display and/or the Status LEDs on the control board. Use pages 32-36 to identify the
Troubleshooting Reference # (TS Ref#) then reference the table below.
TS Ref# CHECK
Page Ref#
1
Not applicable to this model.
2
Not applicable to this model.
3
Not applicable to this model.
4
Not applicable to this model.
5
Check that the Power Harness is connected to the control board.
pg 4, 25
6
Check that the limit circuits are Normally Closed (N.C.). Check the limit switch.
pg 4, 17,
22-23
7
Check the Motor Fuse on the control board.
pg 4
8
Check that the operator is not in Manual Release mode.
pg 11
9
Check the Status LEDs and LCD Display to determine if the control board is
receiving an input from any external devices or if the “ODS” has been triggered.
pg 25, 27
34-36
10
Remove the external devices from the control board to determine if the control
board is responding to an input or problem with the external device or wiring.
pg 28-31,
34-35
11
Check the “ODS” setting on the control board.
pg 27
12
Check that the gate can be moved manually with low resistance throughout its
full range of motion.
pg 8
13
Check the limit position.
14
Not applicable to this model.
15
Not applicable to this model.
16
Check the LCD Display for Error Messages.
pg 38
17
Not applicable to this model.
18
Not applicable to this model.
19
Manually adjust any setting on the Control Board to clear all wireless override
settings.
20
Not applicable to this model.
21
Not applicable to this model.
22
Check the secondary entrapment protection sensors connected to “UL” terminal.pg 10-11
?
Call Viking Technical Support for further assistance.