Villeroy & Boch A5L, Quick Reference

Page 1: ...ce Spa Information Spa Model Serial Number Dealership Dealer s Phone Number Date Purchased Date Installed Contractor Information General 1 Name Telephone 2 Name Telephone Electrician 1 Name Telephone 2 Name Telephone Concrete Decking and Masonry 1 Name Telephone 2 Name Telephone Landscaping 1 Name Telephone 2 Name Telephone 2016 V B Owners Manual indd 1 3 3 2016 1 44 05 PM ...

Page 2: ...ent Compartment Filling Your Spa STIL A Series Touch A Series Spas A900 R Series Spas R600 X Series Spas Jetpaks and Jets Water Care and Chemistry Spa Maintenance RCD Wiring Diagrams Display and Error Messages Troubleshooting Guide 1 2 3 4 7 9 10 11 15 20 24 26 28 30 42 43 48 2016 V B Owners Manual indd 2 3 3 2016 1 44 05 PM ...

Page 3: ... and its surround ings please make sure your spa and any adjoining installations including the electrical hook up are completed only after acquir ing any necessary approvals and permits from your local city and or country Follow all local and national safety and wiring rules Some jurisdictions require certain fencing and or self closing and self latching gates to prevent accidental drowning in a p...

Page 4: ... disease low or high blood pressure circulatory system problems and or diabetes should consult a physician before using a spa f Persons using medication should consult a physician before using a spa Some medications may induce drowsiness while other medication may affect heart rate blood pressure and or circulation 10 WARNING PEOPLE WITH INFECTIOUS DISEASES SHOULD NOT USE A SPA OR HOT TUB 11 WARNI...

Page 5: ... qualified persons in order to avoid a hazard 29 WARNING This appliance is not intended for use by young children or infirm persons without supervision 30 WARNING Before obtaining access to supply terminals all supply circuits must be disconnected 31 WARNING Risk of Injury or Accidental Drowning Do not use spa without filters and FilterCaps installed The filters and FilterCap serve as a barrier ag...

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Page 7: ...st Jets Water Feature Suction Fitting Stereo Speakers Optional Auxilliary Control Pad A Series Only Lighted Cup holder A Series Only Ozone Jet Equipment Compartment Control Pad Light Calf Jets Floor Jets SnapCap Drain Filter SnapCap Weir Door Filter Plate 2016 V B Owners Manual indd 7 3 3 2016 1 45 20 PM ...

Page 8: ...ontrol Valve Therapy Jets Water Feature Suction Fitting Stereo Speakers Optional Cup Holder Ozone Jet Equipment Compartment Control Pad Light Calf Jets Foot Jets Perimeter Lights Drain Weir Door Filter Plate 2016 V B Owners Manual indd 8 3 3 2016 1 45 27 PM ...

Page 9: ...9 EQUIPMENT COMPARTMENT Ozone Control Center Light Water Heater Pump 1 Pump 2 Drain Outlet Safety Certificate Optional 2016 V B Owners Manual indd 9 3 3 2016 1 45 31 PM ...

Page 10: ... your authorized Villeroy Boch Dealer Step 2 Check for Leaks After the spa is filled check all fittings and equipment in equipment compartment for signs of leakage before turning on the spa Turn on pump s once again check for leakage If a leak is detected tighten the fitting by hand If the leak persists contact your authorized Villeroy Boch Dealer Step 3 Install Cover The spa cover comes with tie ...

Page 11: ...ystem has exited Priming Mode the control panel will display the Main Screen The temperature will not be displayed but will show four dashes as pictured below The system requires approximately 1 2 minutes of water flowing through the heater to determine and display the correct water temperature The Main Screen Important information about spa operation can be seen quickly from the main screen Push ...

Page 12: ...r Red 6 Solid Color Green 7 Solid Color Blue 8 Solid Color Yellow 9 Solid Color Indigo 10 Solid Color Orange 11 Solid Color Violet 12 Solid Color White Light Settings Premium Series Premium Series spas come equipped with a light timer To set the light timer from the main menu select and then To enable the timer press the Disabled icon Set the desired time and duration or the timer by pressing on t...

Page 13: ...clock From the main menu press In the Settings menu press the key to move to the second page of the menu Press the icon The Units menu will then be displayed To change the temperature setting press the temperature unit which is currently displayed This will change it from C to F or vice versa To change the time display press on the currently selected hour unit To Set Reminders From the main menu p...

Page 14: ...o system Each device must be paired separately Turn on your Bluetooth device and place within 20 feet 6 meters of your spa The device must have line of sight to the spa control panel equipment door area NOTE Certain house construction materials and other obstructions can impair Bluetooth connectivity You may need to experiment with where to place your BT device for best results From the main menu ...

Page 15: ...n A Lock icon is visible if the panel or setting is locked The menu choices on the right can be selected and the screen will change to show more detailed controls or programming functions Navigation Navigating the entire menu structure is done with the 5 buttons on the control panel When a text item changes to white during navigation that indicates the item is selected for action Operating or chan...

Page 16: ...ighted the list can be scrolled quickly from top to bottom The scroll bar on the right side of the screen indicates the relative position of the highlighted item in the list Dual Temperature Range High vs Low Your spa comes equipped with two temperature range settings with independent set temperatures The specific range can be selected on the Settings screen and is visible on the Main Screen in th...

Page 17: ... automatically Filter Cycle 2 Simply navigate to the Filter Cycle 2 line by pressing the Right Navigation button and when Yes is highlighted press Up or Down to toggle Filter Cycle 2 on and off When Filter Cycle 2 is ON it can be adjusted in the same manner as Filter Cycle 1 by navigating to the right It is possible to overlap Filter Cycle 1 and Filter Cycle 2 which will shorten overall filtration...

Page 18: ...utton to select The first time you use your Bluetooth device with a Life Audio system you must first pair your device to the spa audio system Each device must be paired separately 1 Turn on your Bluetooth device and place within 20 feet 6 meters of your spa The device must have line of sight to the spa control panel equipment door area NOTE Certain house construction materials and other obstructio...

Page 19: ...oa Bluetooth Audio CE PATENTS BOTH FOREIGN AND DOMESTIC APPLIED FOR AND PENDING ALL MATERIAL COPYRIGHT OF BALBOA WATER GROUP AUGUST 2014 BT EW Bluetooth Integration BT Track Track Return to Main Screen Power On or OFF Life Audio Play Pause Volume UP Next Track Switches Audio Source Line in not used Uses only Bluetooth Volume DOWN Previous Track Life Audio System Status Powering Up Connecting may t...

Page 20: ...se damage to the pump and cause the system to energize the heater and go into an overheat condition NOTE Turning the power off and back on again will initiate a new pump priming session Sometimes momentarily turning the pump off and on will help it to prime Do not do this more than 5 times If the pump s will not prime shut off the power to the spa and call for service Exiting Priming Mode You can ...

Page 21: ...eat if needed and refresh the temperature display When in Ready mode your spa will continually maintain its set temperature REST mode is recommended for most economic performance To Set Heat Mode Ready or Rest Press several times until MODE appears in the display window Press The selected mode will flash at the bottom left of the display screen Press or to change the selected heat mode Press to co...

Page 22: ... To change filter 1 cycle 1 Press MENU SELECT button several times until FLTR1 appears on the display 2 Press button BEGN will appear This indicates Filter Cycle 1 s begin time 3 Press button again The hour digit will flash Press button or button to adjust hour NOTE A for am or P for pm will be displayed in the bottom right corner of the display window 4 Press button Minutes will be flash Press bu...

Page 23: ...h function On and Off The first time you use your Bluetooth device with a Life Audio system you must first pair your device to the spa audio system Each device must be paired separately Turn on your Bluetooth device and place within 20 feet 6 meters of your spa The device must have line of sight to the spa control panel equipment door area NOTE Certain house construction materials and other obstru...

Page 24: ...e to decrease pause 5 seconds between pressing Temp then push Temp again to desired temperature After 3 seconds the LCD will again display the current spa water temperature Spa Operating Modes A multi button sequence is used to switch between Standard Economy and Sleep modes Press temp light buttons repeatedly to cycle through modes Standard Mode St When in Standard mode the pump that circulates w...

Page 25: ...ipped with more than one pump the additional pumps will run for the first few minutes of each filter cycle to purge the plumbing The factory filter cycle duration is 2 hours Filter duration can be set to 2 4 6 or 8 hours Continuous filtration can also be selected indicated by FC To program filter duration press Temp Jets 1 Press Temp to adjust Press Jets 1 to exit programming F2 2 hour filtration ...

Page 26: ...ply pressure downward as you pull the JetPak manifold toward you to until the manifold is secured in the wall clip assembly Step 6 Reattach the Snap Cap and head rest Jets Jet Types A unique combination of the finest jets available are chosen to optimally balance each JetPak with ideal performance and massage intensity You can achieve virtually limitless therapy options by adjusting many of the je...

Page 27: ...ure turn the outer ring counter clockwise NOTE Turning off jets will increase pressure to other jets on same pump To avoid unnecessary system pressure never shut off all jets at the same time NOTE To allow for proper circulation the valve located in A R S Series JetPaks is designed to adjust jet pressure but will not completely stop jet flow 2016 V B Owners Manual indd 27 3 3 2016 1 46 36 PM ...

Page 28: ...f necessary to the following levels Chlorine Level 5 0 PPM parts per million Bromine Level 6 0 PPM parts per million Step 6 Startup water chemistry is now complete However it may take additional time for the filter to completely clear the water Regular Spa Water Care Sanitizer and pH Levels It is important to test and adjust the sanitizer and pH level of your spa on a frequent basis If the spa is ...

Page 29: ...s well as cause corrosion to the spa and its equipment To correct low CH add a Calcium Hardness Increaser High CH hard water can cause cloudy water as well as rough scale build up on the spa surface and equipment If the spa water has high CH contact your authorized Villeroy Boch dealer Stain and Scale Control Stain and scale problems are common in hot water environments To help prevent and control...

Page 30: ...s Step 4 Remove drain cap NOTE The drain spout will not drain when fully extended Step 5 Attach a standard garden hose Push the drain spout in halfway to actuate the drain NOTE The Spa will drain about 5 gallons 20 liters per minute Ensure that the drainage is in an area safely away from window wells or basement entries Step 6 Once the spa is fully drained pull the drain spout out all the way remo...

Page 31: ...th To clean hard water stains remove light scratches and protect your spa shell contact your authorized Villeroy Boch Dealer Cleaning the Scum Line With normal use of the spa oils lotions and hair products will build up on the surface of the water This will leave a scum line around the perimeter This can be easily removed using a spa surface cleaner or its equivalent Avoid using cleaning agents th...

Page 32: ...During certain times of the year you may not use the spa on a frequent basis For these low use or no use periods consider the following No Use for Two to Six Weeks If the spa will not be used for at least two weeks lower the temperature to the lowest setting of 80 F 26 C or place in low range heat mode Lowering the temperature will cut the cost of operation however you will need to adjust the temp...

Page 33: ...he corner outward Once this is done grab the corner by the bottom and pull it straight out allowing the top snap to come free Pull corner down and out of the groove on the top Step 2 Remove Door Once both front corners are removed look on each side of the front door to see the snap feature built into the cabinet To remove the door start by placing a longer flathead screwdriver or short pry bar int...

Page 34: ...t snap into place by pressing firmly on the cabinet door in the location indicated below Once the clip snaps into place repeat the process with the second clip Step 4 Hardware Replace trim strips and mounting bolts X6R Door Removal Step 1 Remove hardware Remove all door mounting bolts 3 per side and trim strips Step 2 Remove door Pull the bottom of the door forward the door can then be dropped out...

Page 35: ...cessive water may contact the spa such as sprinklers or a roof edge without rain gutters 2 Avoid areas of direct prolonged sunlight if possible The ultraviolet rays may fade or damage the spa cover and cabinet 3 Check all applicable national and local codes regarding possible restrictions that require fencing or childproof gates around the spa 4 Prevent dirt sand and foliage from being tracked int...

Page 36: ...tact your local authorized Villeroy Boch Dealer If your spa s pad is slightly sloped it may not affect the performance of the spa or its structure however there should be no dips sags or unevenness in the pad Most patios are built to slope away from the house for drainage purposes There should be no more than a 1 2 1cm slope in an 8 ft 2m run Recommended flooring materials include a concrete pad c...

Page 37: ... Occasionally a crane is required to install the spa by lifting it to its final destination The crane operator will lift your spa over walls buildings or any other obstruction and place it as close to the installation site as possible Depending on access to the spa site your spa may be dollied in either horizontal or vertical position For your convenience the following charts provide the dimension...

Page 38: ...TITLE SIZE B DWG NO REV WEIGHT SCALE 1 24 UNLESS OTHERWISE SPECIFIED SHEET 1 OF 1 A8 Electrical Chaseway Drawing DO NOT SCALE DRAWING A8D A8L 212 From bottom of base 213 From bottom of base 84 84 84 Model A7 R7 D C B A A B C D 1 2 3 4 5 6 7 8 8 7 6 5 4 3 2 1 DIMENSIONS ARE IN INCHES TOLERANCES FRACTIONAL ANGULAR MACH BEND TWO PLACE DECIMAL THREE PLACE DECIMAL INTERPRET GEOMETRIC TOLERANCING PER MA...

Page 39: ...or beyond the required minimum distance from all electrical outlets switches and devices Bonding Based upon the national and local wiring rules that apply to your area the Control System Box located inside the equipment compartment of your spa must be bonded to all metal equipment handrails fixtures enclosures pipe or conduit that are located within the maximum specified distances The bonding is t...

Page 40: ...it entry points Yellow Black decal Step 2 Determine the conduit diameter and drill a hole that is properly sized for the conduit conduit drill 1 1 8 hole 1 conduit drill 1 3 8 hole Use the as the locator for the center of the hole The hole saw must go through two layers of plastic There is a 1 space between both layers Step 3 Push the conduit through the hole until it comes out into the equipment ...

Page 41: ...1 28 12 LOCATION DEVICE J9 NETZSTROMVERSORGUNG 2 GESCHW PUMPE 1 ALIMENTATION POMPE 1 A 2 VITESSES 2 SPEED PUMP 1 J14 NETZSTROMVERSORGUNG 2 GESCHW PUMPE 2 ALIMENTATION POMPE 2 A 2 VITESSES 2 SPEED PUMP 2 PUMP 2 LINE 1 CONNECTION J19 to J43 J15 10V BELEUCHTUNG ECLAIRAGE BAIN HYDRO SPA LIGHT J21 KREISLAUF PUMPE POMPE DE CIRCULATION CIRC PUMP CIRC AND OZONE LINE 1 CONNECTION J81 to J59 J32 N A J33 TV ...

Page 42: ... flow through the heater to carry the heat away from the heating element and the heater has been disabled See Flow Related Checks below After the problem has been resolved you must press any button to reset and begin heater start up The heater may be dry Possible dry heater or not enough water in the heater to start it The spa is shut down for 15 min Press any button to reset the heater start up S...

Page 43: ...e organization if this message appears on more than one powerup The clock has failed Contact your dealer or service organization Configuration error Spa will not Start Up Contact your dealer or service organization A pump may be stuck on Water may be overheated POWER DOWN THE SPA DO NOT ENTER THE WATER Contact your dealer or service organization Hot fault A Pump Appears to have been Stuck ON when ...

Page 44: ...s detected spa water temp 110 F 43 3 C and spa functions are disabled System will auto reset when the spa water temp is below 108 F 42 2 C Check for extended pump operation or high ambient temp Too Cold Freeze Protection A potential freeze condition has been detected and all pumps and blower are activated All pumps and blower are ON for at least 4 minutes after the potential freeze condition has e...

Page 45: ...u must press any button to reset and restart heater start up See Flow Related Checks below Heater is too Hot OHH One of the water temp sensors has detected 118 f 47 8 C in the heater and the spa is shut down You must press any button to reset when water is below 108 f 42 2 C See Flow Related Checks below A Reset Message may Appear with other Messages Some errors may require power to be removed and...

Page 46: ...pears after any system setup change Contact your dealer or service organization if this message appears on more than one power up or if it appears after the system has been running normally for a period of time System Related Messages Memory Failure Checksum Error At Power Up the system has failed the Program Checksum Test This indicates a problem with the firmware operation program and requires a...

Page 47: ...sired temperature or set to high heat range Cause 2 High limit sensor has tripped Solution Press any button to reset Cause 3 Heating system is defective Solution Contact your authorized Villeroy Boch Dealer Standard Spa light does not work Cause 1 Light bulb has burned out Solution Replace light bulb Cause 2 Lighting system is defective Solution Contact your authorized Villeroy Boch Dealer Jets su...

Page 48: ...cts in materials and workmanship for 2 years from the original spa purchase date Defective components that are easily removed from the spa such as the exterior LED bulb including sconce which are deemed Easily Removed Components will be repaired or replaced free of charge at your authorized Villeroy Boch Spa Dealer or by sending the defective component s to Villeroy Boch Villeroy Boch warrants the...

Page 49: ... Boch or its authorised agent No agent dealer distributor Service Company or other party service is authorised to change modify or extend the terms of this limited warranty in any manner whatsoever Disclaimer VILLEROY BOCH AND ITS AUTHORIZED AGENTS SHALL NOT BE LIABLE FOR ANY INJURY LOSS COST OR OTHER DAMAGE WHETHER INCIDENTAL CONSEQUENTIAL SPECIAL OR PUNITIVE ARISING OUT OF ANY DEFECT COVERED BY ...

Page 50: ...omputerweg 22 3542 DR Utrecht Nederland Tel 31 0 30 247 34 00 Fax 31 0 30 247 34 99 E mail wellness nl villeroy boch com Voor België Pour la Belgique Villeroy Boch Wellness Belgium Populierstraat 1 Industriezone Haven B 8800 Roeselare België Tel 32 0 51 26 40 40 Fax 32 0 51 26 40 50 E mail wellness be villeroy boch com Für andere Länder For other countries Pour les autres pays Per altri paesi Voor...

Page 51: ...Villeroy Boch OWNERS MANUAL 2016 V B Owners Manual indd 51 3 3 2016 1 47 04 PM ...