background image

Page 14

shading solutions by

VIMCO

TM

PROBLEM

SOLUTION

The shade will not go up or down.

1.

Check power to the motor unit by pressing the MODE

button. If the LED display does not show anything check

that: 

• transformer is plugged into a live outlet.

• power wiring is not shorted.

• power wiring terminal is not miswired or 

disconnected.

2.

If the LED display shows something, try to raise and lower
the shade using the buttons marked open and close on the
motor drive unit. If the shade does not respond, the shade
material or weight bar may be binding on the roller frame or
end brackets. Check for and clear all obstructions.

The shade does not respond to control.

1.

Check that power is connected to the shade.

2.

Check that the wall keypad has been wired correctly.

3.

Check that the control terminal block is connected securely
and in the proper order.

4.

Check batteries if using IR remote

The shade does not roll straight. (Fabric veers or telescopes)

1.

If the shade veers or telescopes toward the right, correct by
lowering shade completely and place a piece of tape as
close to the left edge of the roller as possible. If shade veers
or telescopes towards the left, tape must be placed as close
to the right edge of the roller as possible. Note multiple
pieces may be necessary.

TROUBLESHOOTING

9

Summary of Contents for Lutron Sivoia

Page 1: ...13 9 Troubleshooting pg 14 10 Part Specs pg 15 Contents Infrared Handheld Transmitter Idler Support Fabric Roller Assembly Motor Drive Unit MDU Wallstation Controls Transformer SV IR Infrared Receiver...

Page 2: ...separately MDU Idler Support Mounting Brackets MDU Idler Support Ceiling Mount Brackets Idler Support 1 2 Idler and MDU Truss head Screws x8 2 Pan Head Mounting Bracket Screws x8 2 Phillips Screwdrive...

Page 3: ...Sivoia Order Invoice to accurately position the mounting brackets Bracket to Bracket Width FW 4 102 mm Fabric Width FW 2 3 4 70 mm 1 1 4 32 mm Bracket to Bracket Width FW 4 102 mm Fabric Width FW 2 3...

Page 4: ...ets to studs in the wall using no less than four 4 pan head mounting bracket screws Note All four 4 screws must be securely fastened to stud or other structural member Fabric Width 5 127mm 5 127mm A B...

Page 5: ...must be securely fastened to stud or other structural member Fabric Edge Wall Ceiling Bracket Top View 5 127mm Line up this bracket edge with the fabric edge Face this opening outward towards the roo...

Page 6: ...three 3 truss head screws HANGING THE SHADE A Unwrap approximately 1 ft 0 3 m of material B Attach the shade to the MDU first by engaging the roller s hexagonal socket with the motor s hexagonal driv...

Page 7: ...eep the idler pin secure locked E Adjust the shade leveling screw to level the shade roller D D E E Shade Retaining Screw Locked Shade Retaining Screw Shade Leveling Screw CAUTION Not setting the shad...

Page 8: ...he terminal block according to the diagram below D Replace the terminal block and the terminal block cover Wire to a Sivoia plug in transformer junction box mount transformer or a Sivoia power panel E...

Page 9: ...Terminal Blocks Control Comm Link Comm Link Power Supply Control Next MDU Next MDU Comm Link Power Supply Wire Type Control Description 2 conductors 22 24 AWG 3 conductors 2 shielded 1 common 24 AWG...

Page 10: ...position desired Use the Open and Close buttons on the MDU to adjust the shade to the closed position desired Press the Set button to save the corrent position as the Open Limit The display will read...

Page 11: ...terfaces and individual keypads interfaces can be wired to the same MDU A maximum of 9 keypads interfaces can be wired to one MDU There are two types of Sivoia keypads and interfaces group and individ...

Page 12: ...4 seconds until appears in the MDU s LED display OPEN PRESET CLOSE PRESS ONCE Shade goes to open limit PRESS ONCE Shade goes to close limit PRESS To lower shade PRESS To raise shade PRESS ONCE Shade...

Page 13: ...ive 5 SV IR EXT 10 extension cables 10 ft 3 m each Note To control an individual shade with an IR transmitter the SV IR must be connected to that MDU If there is a Group Subgroup of MDU s with the sam...

Page 14: ...on the roller frame or end brackets Check for and clear all obstructions The shade does not respond to control 1 Check that power is connected to the shade 2 Check that the wall keypad has been wired...

Page 15: ...mm 3 91 99 mm 3 91 99 mm 2 84 72 mm 2 20 56 mm 3 20 81 mm 0 5 13 mm Idler Support MDU Mounting Bracket Idler Mounting Bracket Ceiling Mount Bracket MDU Dimensions Side View A Side View B Front View Fr...

Page 16: ...d equipment external to the SIVOIA Motorized Window Shade System such as a Non Lutron lighting and automation systems b Building wiring and c Other manufacturers equipment including but not limited to...

Reviews: