19
VINCI Tab III M Applications
The touch screen responds slowly or is unresponsive
•
Remove the protective cover from the touch screen.
•
Ensure fingers are clean and nails are short.
•
Restart the device.
•
Check for damage to your touch screen – if damage is detected, contact Customer
Service at
vincigenius.com/support
for a replacement under warranty. If your
warranty expired and the device is damaged, stop using the VINCI Tab III M.
The touch-screen
freezes
or is unresponsive
•
Restart the device by pressing and holding the
Power button
for 5 - 10 seconds.
•
If a restart does not solve the problem, contact the Customer Service at
vincigenius.com/support
.
Unable to open
Settings
after pressing the
Menu button
•
Make sure the device is not connected to an electrical outlet.
Note:
During charging,
the device may not be fully functional.
The device beeps and the battery icon flashes
•
The battery is low. Recharge the battery using the charger provided and micro-USB to
USB connector cord.
The battery icon shows fluctuating battery life
•
When the battery is nearly drained, the battery-life indicator in the battery icon
can no longer accurately indicate remaining battery life causing it to fluctuate.
Recharge the battery.
The battery did not fully charge
•
VINCI Tab III M has a large battery capacity and therefore requires 8 hours to fully
charge.
•
VINCI Tab III M should be turned on to charge. If there is not enough power in the bat-
tery
to turn on the VINCI Tab III M prior to charging, you may need to charge the battery for
24 hours before it is able to turn on.
•
Please ensure that the batteries have had adequate time to fully charge.
The battery does not charge properly or the device turns off
•
If the battery does not seem to charge, your charger may no longer be properly
functioning. Contact VINCI’s Online Technical Support at
vincigenius.com/support
.
Summary of Contents for VINCI Tab III M
Page 5: ...3 Get to Know Your VINCI Tab III M Chapter 1...
Page 8: ...6 Using your VINCI Tab III M Chapter 2...
Page 15: ...13 Customize Your VINCI Tab III M Chapter 3...
Page 17: ...15 Safety Chapter 4...
Page 20: ...18 Troubleshooting Chapter 5...