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- 17 -

User’s Troubleshooting 

 
This Troubleshooting Chart is not prepared to replace the training required for a 
professional refrigeration service person, not is it comprehensive

 

 

Troubleshooting Chart 

 

Complaint Possible 

Causes 

Response 

1.Unit not 

running

 

a. No 

power 

b.  Power cord unplugged 
c. Setting higher than ambient 

temperature 

d. Defrost 

light 

blinking 

e.  Compressor light blinking 
f. 

Incorrect or loose wirings. 

g. Low 

voltage. 

 

a.  Check power at receptacle & fuses 
b.  Check for power cord plug 
c. Lower 

temperature 

setting 

 
d.  Unit is under defrost mode 
e.  Unit waits for anti-short cycle delay 
f. 

Check all wirings and connections 

g.  Contact an authorized electrician  
 

2.Displaying 

Temperature 
fluctuating

 

a. Air sensor  

When using an air sensor, the wine 
bottle temperature is mainly controlled 
by the average air temperature. If the 

set-point is 55

°

F with a differential 4

 °

F, 

the cooling unit turns on at 59

°

F of air 

temperature and turns off at 55

°

F of air 

temperature. The average air 

temperature is 57

°

F, and then the wine 

temperature is around 57+/-0.5

°

F. The 

air is light enough to change so quickly 
that it maintains relatively constant 
average temperature that would prevent 
wine bottle temperature from varying. 

3.Temperature  

high, but 
displaying 
temperature 
low, unit 
stopping and 
starting with 
short 
running time

 

a. 

air sensor contacting the 
evaporator 

b.  Short circuit of air flow between 

supply and return air  

c.  Setting too high 
d. Failed  temperature  controller 

and air sensor 

 

a.  Move the air sensor away from the 

evaporator 

b.  Deflect the supply air down 
  
c. Lower 

setting 

d.  Call service for diagnosis 
 

4.Temperature  

high, 
compressor 
stopping and 
starting but 
short 
running time 

a. Incorrect 

voltage 

b. Failed 

components 

 
c. Improper 

condenser 

airflow 

d. Dirty 

condenser 

e.  Overcharge of refrigerant 
f.  Discharge or suction pressure 

too high 

a.  Check for voltage 
b.  Check compressor windings, start 

relay and overload protector. 

c.  Check for condenser fan  
d. Clean 

condenser 

e.  Call service for removing refrigerant 
f. 

Call service for OEM information 

 

5.Not cooling 

or 

a.  Improper room insulation & seal 
 
b.  Room too large 

a.  Check for insulation, gasket and 

door opening 

b.  Check for excessive size   

Summary of Contents for WINE-MATE WM-1500SS

Page 1: ...w ww ww w w wi in ne em ma at te e c co om m WINE MATE Split System Installation Operation Care Manual WM 1500SS WM 1900SS w ww ww w v vi in no ot te em mp p c co om m READ AND SAVE THESE INSTRUCTIONS...

Page 2: ...Important Safety Information 2 Cellar Construction 3 Features Specifications 4 Installer s Instruction 7 Electrical Wiring 13 Temperature Control 15 Care Guide 16 User Troubleshooting 17 Customer Sup...

Page 3: ...2 Important Safety Information WARNING DO NOT USE A GROUND FAULT INTERRUPTER GFI A DEDICATED 20 AMP CIRCUIT IS REQUIRED...

Page 4: ...erature surrounding the enclosure shall not exceed the temperature of the cellar by more than 25 F No cellar wall shall receive direct sun or strong wind Lighting shall be of low wattage with a timer...

Page 5: ...led on the wall The dimensions in inches and capacities are specified as follows MODE L EVAP UNIT COND UNIT BTU H CF M 55 F 90 F CAPACITY 55 F 75 F REFRIGERANT ELECTRICAL EVAP UNIT COND UNIT WEIGHT lb...

Page 6: ...and suction valves installed Liquid Filter Liquid Indicator Evaporator Unit liquid line solenoid valve and expansion valve installed Temperature Controller Air Sensor Fig 1 WM15SFC Evaporator Unit Fi...

Page 7: ...6 Fig 3 WM 150SCU Condensing Unit Fig 4 Liquid Filter Fig 5 Liquid Indicator...

Page 8: ...for the distance between the two units After the units and the lines are installed the system must be pressure tested If no leaks are found evacuate and charge system Refrigerant amount will vary depe...

Page 9: ...on Line 4 Pressure Control 3 Evaporator Unit The WM 15SFC evaporator units shall be installed for ceiling mount with the air supply towards horizontally and air return on the bottom The WM 19SFC evapo...

Page 10: ...ion valve and then back to condensing unit 2 If the condensing unit is located below the evaporator unit use inverted U trap to prevent liquid from flooding back to the compressor if the elevation dif...

Page 11: ...OD 1 2 OD R134a 15 OZ WM 1900SS 75 FT 1 4 OD 3 8 OD 3 8 OD R134a 15 OZ 5 Use of the adjustable pressure control if applicable for pump down Suction pressure setting Cut out 5 psig Cut in 25 psig Diffe...

Page 12: ...OFF THE COMPRESSOR BEFORE POWER THE CONDENSING UNIT ONLY TURN ON THE COMPRESSOR AFTER THE CONDENSING UNIT HAS BEEN POWERED FOR 24 HOURS 9 Pressure Superheat and Subcooling Readings CAUTION THE VALVES...

Page 13: ...subcooling o low to normal suction pressure and high head pressure Normal to high superheat and high subcooling f High room temperature high evaporator load g Undercharge h Liquid line restricted aft...

Page 14: ...ON USE MINIMUM 14 GAUGE WIRE S IF EQUIPPED WITH LOW AMBIENT CONDITION KIT USE LOW AMBIENT TEMPERATURE WIRING DIAGRAMS A SAFETY SWITCH IS ALWAYS RECOMMENDED FOR THE CONDENSING UNIT Fig 11 WM 1500 1900S...

Page 15: ...14 Fig 12 Low Ambient Temperature WM 1500 1900SS Electrical Wiring Diagram...

Page 16: ...ime required to reach the desired temperature will vary depending on the quantity of bottles temperature setting and surrounding temperature Allow 24 hours to stabilize the temperature for each new te...

Page 17: ...need to be cleaned at least every 6 months Unplug the system or disconnect power Use a vacuum cleaner with an extended attachment to clean the coil when it is dusty or dirty Plug in cooling system or...

Page 18: ...re is 57 F and then the wine temperature is around 57 0 5 F The air is light enough to change so quickly that it maintains relatively constant average temperature that would prevent wine bottle temper...

Page 19: ...resh air intake side c Check for excessive size d Check for installation location or increase setting e Clean condenser 7 Evaporator freezing up a Evaporator air flow restriction b Unit not stopping d...

Page 20: ...high ambient temperatures or airflow restriction d Malfunctioning components a Add support to improve installation b Check fans cabinet washers tubing contact and loose screws c Check for airflow bloc...

Page 21: ...20 Customer Support If you still have problems please contact us at Vinotemp International 17631 South Susana Road Rancho Dominguez CA 90221 Tel 310 886 3332 Fax 310 886 3310 Email info vinotemp com...

Page 22: ...ties express or implied including any of fitness for a particular purpose In no event shall VINOTEMP be responsible for any consequential damages what is so ever Any modification of VINOTEMP products...

Page 23: ...USE OF THE UNIT LOSS OF TIME OR COMMERCIAL LOSS ANY OUTER DAMAGES WHETHER INCIDENTAL CONSEQUENTIAL OR OTHERWISE THIS WARRANTY IS EXCLUSIBE AND IS IN LIEU OF ALL OTHER WARRANTIES EXPRESSED OR INPLIED...

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