POV.HD User Manual
Compliance, Warranty, and Support
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Compliance, Warranty, and Support
FCC Compliance
The POV.HD has been tested and found to comply with the limits for a Class B digital device, pursuant to Part
15 of the FCC rules. These limits are designed to provide reasonable protection against harmful interference in
a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference will not occur in a particular installation. If
this equipment does cause harmful interference to radio or television reception, which can be determined by
turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of
the following measures:
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Reorient or relocate the POV.HD Recorder.
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Increase the separation between the POV.HD Recorder and receiver.
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Consult the dealer or an experienced radio/TV technician for help.
Limited Warranty and Disclaimer
V.I.O. warrants its Product against defects in material or workmanship for 1 year from date of purchase unless
otherwise specified. V.I.O.’s Product warranty is limited to the replacement or repair of the defective item at
no charge if we determine such item to be defective. If the Product unit is replaced, it will be replaced with a
new or, at our option, refurbished Product unit. This limited warranty shall not apply to any Product item
subject to misuse, including static discharge, failure by Buyer to follow instructions, product modification,
ordinary wear and tear, negligent or improper operation, or which have been installed or soldered or altered
during assembly or use and are not capable of being tested or resold. Modification, repair, or attempted repair
of Product by anyone other than V.I.O. without the written permission of V.I.O. will void this limited warranty.
V.I.O.’s limited warranty is also voided on any Product that is found to have an altered or tampered with serial
number. Defective items must be shipped by Buyer to V.I.O. prepaid. V.I.O. will ship the return or replacement
or refurbished Product item to the Buyer using UPS Ground services. If the Buyer shipped the item to V.I.O.
using express services, V.I.O. will match the service level for the return. If Buyer wishes to have the item
express shipped to them, V.I.O. will charge the Buyer for the upgraded shipping charges.
EXCEPT AS PROVIDED ABOVE, V.I.O. MAKES NO OTHER WARRANTY TO BUYER, EITHER EXPRESS OR IMPLIED.
ANY IMPLIED WARRANTIES AGAINST INFRINGEMENT, OR WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE ARE DISCLAIMED, EVEN IF V.I.O. HAS BEEN ADVISED OF SUCH A PURPOSE.
Return Policy
Any Product item, other than Special or Custom Orders, purchased from V.I.O. may be returned within thirty
days of purchase for any reason for a refund, exchange, or credit towards another V.I.O. purchase. The
returned items must be in original condition and packaging. All original warranties, instructions, and
accessories must be accompanied by the original sales receipt. Return freight must be prepaid. No C.O.D.
returns will be accepted. V.I.O. may refuse a refund or exchange or assess a charge for used or incomplete
merchandise that is returned or exchanged. Items showing use or abuse will be returned by V.I.O. to Buyer.
Returns or exchanges will not be made for items marked “as is” or “clearance.” Refunds will be made by the
same method as used to purchase the item. Refund checks may take up to 14 working days to process.
Return Merchandise Authorization
Return Merchandise Authorization (“RMA”) policies are subject to revisions. Contact the RMA Department
regarding policies and returns. All returned merchandise requires an RMA number. To obtain an RMA number,
contact V.I.O. Customer Service (10am -‐ 5pm EST Monday-‐Friday) at 906.226.9393. Your RMA number must be
