User's Manual
Arctic GPRS Router
Firmware Version 5.0.7
48
Document Version 1.6
Technical Support
Contacting Technical Support
Phone: +358 20 1226 226
Fax: +358 20 1226 220
E-mail: support@violasystems.com
Internet: http://www.violasystems.com
Recording Arctic Information
Before contacting our Technical Support staff, please record (if possible) the
following information about your Arctic product:
Product name:
___________________________________________________
Serial no:
_______________________________________________________
Note the status of your Arctic in the space below before contacting technical
support. Include information about error messages, diagnostic test results, and
problems with specific applications.
___________________________________________________________________
___________________________________________________________________
___________________________________________________________________