64
Troubleshooting
Poor Print Quality or Incorrect Printout
Problem
Possible Cause
Solution
Long stripes of missing
print or vertical light
streaks on several
labels
Ink nozzles are clogged.
See
Printed barcode cannot
be scanned
The media is not suitable for
use in this printer.
Replace the media. See
The barcode is too small.
Adjust the size of the barcode.
Ink nozzles are clogged and the
barcode did not print properly.
See
Ink is smudged on the
labels
The media is not suitable for
use in this printer.
Replace the media. See
Accumulated ink in the print
zone.
1.
Open the clamshell
and inspect the print
zone (
).
2. Lightly moisten a a lint-free cloth with
de-ionized water and gently clean off any ink
from the print zone and printhead.
3.
Close the clamshell
.
The media is curled and
touching the printhead.
1. Replace the media. See
2. If the problem persists, contact Technical
Support.
The media is curled by the
unwinder when the printer is
idle for a period of time.
1. On the
EWS
Advanced Settings
page, set the
printer to retract the media when it is idle for
more than 10 minutes.
2. If the problem persists, contact Technical
Support.
The service station needs to be
replaced.
See
Too much ink is laid (large areas
of color in the image).
Adjust the amount of ink by adjusting the color
settings for the image in
Printing Preferences
(
Color Adjustment
tab).
Summary of Contents for VP6 Series
Page 1: ...U s e r G u i d e VIPColor VP6xx Printer Series ...
Page 36: ...36 Using the Printer ...
Page 58: ...58 Printer Maintenance ...