64
Troubleshooting
Mis
‐
registration
or
labels
are
skipped
Media
settings
do
not
match
the
media
loaded
in
the
printer.
Make
sure
the
settings
are
correct
for
the
media
(e.g.
media
size
and
orientation).
The
media
does
not
meet
the
specifications.
See
Choosing
Label
Media
on
page
20
for
the
media
specifications.
The
printer
is
unable
to
correctly
detect
the
inter
‐
label
gap
or
black
mark.
1. Clean
the
sensors.
See
Cleaning
the
Sensors
on
page
47.
2. If
the
problem
persists,
adjust
the
sensitivity
of
the
sensors.
See
Adjusting
Sensor
Sensitivity
on
page
68.
Labels
are
skipped
when
printing
Roll
to
Roll
on
media
with
black
mark
The
printer
is
unable
to
correctly
detect
the
inter
‐
label
black
mark.
Adjust
the
media
size
in
the
printer
driver:
reduce
the
height
by
0.1”
(3
mm).
Problem
Possible
Cause
Solution