Virgin Media Tivo, Quick Manual

Page 1: ...1 You can read the Complete Guide to your TiVo box online at virginmedia com help tivo TiVo QG 04 2011 ...

Page 2: ...Go discover A quick guide to your TiVo box ...

Page 3: ...n 6 Discovery Bar 8 Watching live TV 10 Info banner 12 Catch Up TV On Demand 14 Search Browse 16 Recording 20 My Shows 22 TiVo Suggestions 24 Parental Controls 26 Apps Games 28 Help Settings 30 Accessibility 34 Troubleshooting 36 Your on screen icons 40 ...

Page 4: ... It s brilliant isn t it And we think you should have more ofthe TV you love Your favourite channels Your favourite shows TV On Demand and Catch Up as well But what if we were to take it to the next level ...

Page 5: ...nything It even brings online stuff like YouTube and eBay to your TV Sounds good doesn t it But to really get to know your TiVo box get involved and see where it can take you Go explore TV from Virgin Media powered by TiVo 1 Play around It s easy to find your way around There are simple steps for how to do most things in this guide 2 Make it your own Your TiVo box remembers all the TV you ve watch...

Page 6: ... Settings menu on the Home screen and choose Help Want to know more Curious about the buttons on the front of your TiVo box or the wires at the back Find all the details on this and everything else in the Complete Guide to your TiVo box online at virginmedia com help tivo ...

Page 7: ...you to the next menu option and takes you back where you came from Tips for using your remote Use to page through the full TV Guide and other menus Use to power down your TiVo box Any recordings that are in progress or scheduled will still take place To power back up press again Want to use your TiVo box remote to control your TV See the Complete Guide to your TiVo box online at virginmedia com he...

Page 8: ...r mute the sound of your TV if you ve set up this function Takes you to the Home screen Select options and view the Mini Guide while watching live TV Not in use yet Turn subtitles on or off Change channel or page up and down in the guides or menus Records the show you re watching or sets up a recording in the TV Guide Press play to start watching a show that s been in fast forward rewind or pause ...

Page 9: ...hows available as Catch Up TV are indicated with the Catch Up TV On Demand Choose from loads of On Demand TV movies and more See page 14 for details Search Browse Find what you want by searching for something or someone specific or browsing by a category such as Sports or Movies See page 16 for more My Shows Recordings View and manage the shows you ve recorded and the ones you re planning to recor...

Page 10: ...e Home screen 2 To move around the screen press 3 When you highlight a menu on the left of the screen the right side of the screen tells you what further options are available 4 When you find a section you want to explore some more press or to access it ...

Page 11: ...a constantly updated list of shows you might like based on the TV programme that you re browsing the most popular shows and our favourites too Discovery Bar How about finding something you ve never seen before without trawling through the listings Hit the Discovery Bar to find out more ...

Page 12: ...m in the menu use the arrow to move into the Discovery Bar When you highlight something in the bar you ll see more details about it 2 Press and to move around the bar 3 Press when you see something you fancy to find out more about it ...

Page 13: ...the number To jump back to the previous channel press To see the full listings in the TV Guide press or use the Mini Guide Mini Guide Want to carry on watching live TV while seeing what s on elsewhere or setting a recording While watching live TV press to see the Mini Guide The show you re watching now will be highlighted in the guide and you ll also see what s on the next two channels down too Us...

Page 14: ...nt to see something again It s easy to go back a bit too Press and the show rewinds Press it up to three times to increase the speed and the opposite direction to slow down To stop rewinding and start watching just press Press once to skip back 8 seconds To see a slow motion replay press followed by And if you want to go back to the beginning of the recording or saved portion of the show press and...

Page 15: ...start recording on the other tuners Pressing only applies to the programme you are currently watching Audio If more than one audio track is available this icon will be lit If one of the tracks available is a Dolby Digital track you ll see the icon below instead Dolby Digital If there is a Dolby Digital audio track available the Dolby Digital icon will be shown in place of the Audio icon If it s di...

Page 16: ...How to use it 1 The Info banner appears whenever you change channel To see the full banner press on your remote 2 To hide or reveal if hidden the banner press 3 Use and to scroll through the icons ...

Page 17: ...u re ready On Demand You have thousands of On Demand programmes available to you most of them as part of your existing monthly subscription Others like first run movies are available to play immediately Movies On Demand Hundreds of movies from the latest releases to old favourites Music On Demand Music videos gigs concerts and karaoke TV Choice On Demand Heaps of TV shows and series back to back M...

Page 18: ...rent On Demand options Movies Music etc 4 Follow the steps to start watching Watching Catch Up TV from the TV Guide 1 Press to go to the TV Guide Select your channel and press or to scroll back through the history of shows 2 Shows available as Catch Up TV are indicated with the 3 Highlight the show you want and press to watch it ...

Page 19: ...n the left of the screen which you can use to enter the word or name you want to search for 4 Use the and or and arrows on your remote to move around the letters Press to choose the letter you want Browse all TV You can browse by TV Movies Sport or a category such as Action Adventure Favourites gives you a shortcut to the shows that you ve given the Thumbs Up to Collections includes shows we think...

Page 20: ...up the Six O Clock News On Demand availability When a show is available with Catch Up TV and On Demand the is shown as part of the programme description 5 As you select letters your TiVo box searches all live TV for the next two weeks and any On Demand shows containing that word 6 When you see what you re searching for use to move into the search results Then highlight the one you want and press t...

Page 21: ...ishList Name 5 Once you re happy with the search you ve set up choose Done creating this WishList Search 6 You can ask your TiVo box to automatically record anything that matches your WishList search To do this choose Auto record WishListprogrammes 7 You can also see a list of the programmes that match your search and are showing within the next two weeks by going to View coming soon programmes To...

Page 22: ...ll TV Guide The TV Guide shows the next two weeks of live TV and the past week So if you want to take a look around and see what s coming up head here 1 Press on your remote 2 Use and to go up or down a channel 3 Use to go up or down a page 4 Use and to move forward or back through the different shows half an hour at a time 5 Press or to move forward or back by two hours 6 Press or to skip 24 hour...

Page 23: ... record press and select Record this showing Series Links If a show is part of a series you can create a Series Link A Series Link automatically records every episode of the series that airs on the selected channel even if the time slot changes 1 Press on your TiVo remote 2 Highlight the show you d like to record and press 3 Select Series Link Other Options 4 Press 5 Select Get a Series Link Recor...

Page 24: ...u choose to delete it choose Until I Delete Recordings that you have chosen to keep will be shown in My Shows with Start recording Set the recording to start a few minutes earlier than the official start time Stop recording Does the show sometimes run over its official time Set the recording to stop a few minutes later than the time scheduled Mobile and Online recording Not at home Not a problem F...

Page 25: ...top Grouping The Groups function organises your recordings into folders E g different episodes of the same show will be grouped together Groups are on automatically but you can turn them off by pressing on your remote Available space Can you see a small bar and a percentage amount underneath where it says My Shows That indicates how much recording space you have used Programme details You can find...

Page 26: ... folder Find planned recordings quickly When you ve scheduled recordings you can find them in My Planned Recordings Choose My Shows Recordings on the Home screen to bring up the My Planned Recordings folder Recording Hiccups If you have any issues with failed recordings then try looking in Recording Hiccups to see what happened You can find this option when you highlight My Shows Recordings on the...

Page 27: ...ggestions If there s space on your box it ll automatically record your Suggestions for you But don t worry Suggestions won t replace the shows you ve chosen to record And they re always the first to be deleted to make room for specific recordings you ve set up Making Suggestions work for you 1 Go to Help Settings from the main menu 2 Choose Settings 3 Choose Recordings then Suggestions to change y...

Page 28: ...e 2 If you like it press on your remote up to three times if you think it s brilliant 3 If you don t like it press on your remote up to three times if you really didn t like it Love it Hate it When you re watching a live or recorded show you can give it a Thumbs Up or Thumbs Down at the touch of a button ...

Page 29: ...ed by some broadcasters All our On Demand programmes and movies carry a synopsis containing the Guidance information Parental Controls You ve got all this incredible TV but not all of it s suitable for everyone Take control of who can see what with your Parental Controls Protecting your PIN It s important that you keep your PIN number safe and don t give it to any younger children Changing your PI...

Page 30: ...t your PIN call 150 from your Virgin Media home phone or 0845 454 1111 from any other phone and select option two Changing Purchase Controls You can also extend the PIN to control some purchases such as movies 1 Select Help Settings on the Home screen 2 Choose Purchase Controls then enter your PIN 3 Choose Require a PIN to purchase or Allow purchases without a PIN Locking channels If you lock a ch...

Page 31: ...d connection so it won t slow down your regular broadband service And because your TiVo box is hooked up to the internet you ll always have the most up to date version of the app Apps Games How about online content on your TV Like that video that everyone s talking about All your bids tweets and updates Now you can get it all on your TV screen 28 ...

Page 32: ...Explore the apps 1 From the Home screen select Apps Games 2 Select the app you want to launch via the arrow keys and then press 3 When you re done press to go back to the Apps Games menu ...

Page 33: ...30 Help Settings We all need a little help every now and then This is where you ll find it ...

Page 34: ... on your remote to make it a favourite 6 To remove a channel from your favourites press Network settings Your box regularly connects to our cable network to get updated programme listings and other info You may be asked to access this screen if you phone us for help To see your network settings 1 Select Help Settings on the Home screen 2 Choose Settings 3 Select Network 4 Choose one of the availab...

Page 35: ...press 5 If the whole message doesn t fit on your screen use to scroll through it System Info Here s where you ll find technical info about your TV service To see System Info 1 Select Help Settings on the Home screen 2 Choose System Info 3 Select any of the 3 options available to view System Info If you get in touch with us about your service you ll find all the info we need to help you here Copyri...

Page 36: ... upcoming Suggestions It won t delete anything in My Shows So you can t do this by mistake this option is PIN protected as well Clear programme information My Planned Recordings Clears all programme information cancels Series Links and everything in My Planned Recordings and removes all Thumbs Up and Thumbs Down ratings It won t delete anything in My Shows So you can t do this by mistake this opti...

Page 37: ...ling options To turn subtitles on or off while you re watching a show press Audio Description AD Audio Description can transform TV viewing for blind or partially sighted people who have difficulty seeing what s happening on screen Like a narrator telling a story Audio Description is an additional sound track that describes body language expressions and movements Audio Description is only provided...

Page 38: ...ect Help Settings on the Home screen 2 Choose Settings 3 Choose Audio 4 Select Alternate Audio 5 Select Default Audio Language 6 Then select the Audio Description To turn Audio Description on or off while you re watching a show press then select ...

Page 39: ... on your TV Get help from the comfort of your sofa with our on screen guide To take a look go to the Home screen on your TV select Help Settings then Help 3 Go online You can find FAQs and also read our Complete Guide to your TiVo box online at virginmedia com help tivo 4 Talk to us Still got some questions Want to chat things through with an expert Call 150 from your Virgin Media home phone or 08...

Page 40: ...on your set top box until the lights on the front of your box flash 3 The input setting on your TV might not be right Use the Input Source or TV Video button on your TV s remote control not your TiVo remote tochange the input Watching live TV Can I watch a show while I m recording it Yes you can You can also watch any show from My Shows while something else is recording I know a show s on but I can...

Page 41: ...highest priority shows You can view and change these priorities in Manage My Series Links If the show was a repeat your Series Link might be set up to only record new shows There might have been a clash with another show To get around the clash you might have been asked to stop recording one show so that you could record another If you okayed this one of the shows would have been cancelled A loss ...

Page 42: ... changing the input setting using these buttons Check to make sure that any cables are properly plugged in to your Virgin Media TiVo box TV and any other equipment you re using with your TV Parental Controls I need to enter a PIN to watch certain shows and channels PIN s are used to protect younger viewers from adult content and also to only give access to premium or paid for channels to certain p...

Page 43: ...he same series A show that s recording now One or more shows recorded by a WishList search All shows recorded as TiVo Suggestions Deleted shows You can recover any deleted show from this folder This means a show has been deleted Any show in the Deleted Shows folder will be marked with this icon A one off recording for this show not a Series Link recording Shows what programmes will be available on...

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