Virgin Pulse VP-13, Owner'S Manual

Page 1: ...1 877 4VPULSE or www virginpulse com 1 ...

Page 2: ...sed But consider this With an attachable belt clip and headset jack you don t have to pin the phone between your neck and shoulder to have your hands free Then again you may never want to take your hands off of this phone once you see how good it feels Imagine a phone that allows hands free operation while being awfully fun to handle Can you handle it ...

Page 3: ...TS 12 DIGITAL SECURITY SYSTEM 12 IMPORTANT INSTALLATION INFORMATION 13 INSTALLING THE BATTERY 14 INSTALLING THE PHONE 15 PHONE SET UP 18 CORDLESS PHONE BASICS 20 CALLER ID FEATURES 24 DIGITAL ANSWERING MACHINE 32 TELEPHONE ANSWERING DEVICE SET UP 34 TELEPHONE ANSWER DEVICE 37 HEADSET AND BELT CLIP OPERATION 43 CHANGING THE BATTERY 44 GENERAL PRODUCT CARE 45 DISPLAY MESSAGES 46 HANDSET SOUND SIGNAL...

Page 4: ...quentially Know who called while you were away To get the most from your new phone we suggest that you take a few minutes right now to read through this user s guide NOTE In order to use all of the features of this unit you must subscribe to either the standard Name Number Caller ID Service or Caller ID with Call Waiting Service To know who is calling while you are on the phone you must subscribe ...

Page 5: ...sure of the type of power supply to your home consult your dealer or local power company 7 Do not allow anything to rest on the power cord Do not locate this product where the cord will be abused by persons walking on it 8 Do not overload wall outlets and extension cords as this can result in the risk of fire or electric shock 9 Never push objects of any kind into this product through cabinet slot...

Page 6: ...AL PRECAUTIONS SHOULD BE OBSERVED Risk of explosion if battery is replaced by an incorrect type 1 Risk of explosion if battery is replaced by an incorrect type use only the type and size battery ies specified in the user manual GPI International Ltd 3 6V 600mA NI MH GP60AAAH3BMJ 2 Do not dispose of the battery ies in fire They may explode Check with local codes for possible special disposal instru...

Page 7: ... if storing over 30 days because the battery ies could leak and damage the product 10 Discard dead battery ies as soon as possible since dead batteries are more likely to leak in a product 11 Do not store this product or the battery ies provided with or identified for use with this product in high temperature areas Batteries that are stored in a freezer or refrigerator for the purpose of extending...

Page 8: ...ar jack that is also compliant See installation instructions for details Notes This equipment may not be used on coin service provided by the telephone company Party lines are subject to state tariffs and therefore you may not be able to use your own telephone equipment if you are on a party line Check with your local telephone company Notice must be given to the telephone company upon permanent d...

Page 9: ...must give you adequate notice in writing to allow you to maintain uninterrupted service This product meets the applicable Industry Canada technical specifications HEARING AID COMPATIBILITY This telephone system meets FCC standards for Hearing Aid Compatibility US Number is located on the bottom of the base unit REN NUMBER IS LOCATED ON THE BOTTOM OF THE BASE UNIT CAUTION When using telephone equip...

Page 10: ...rantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interference by one or more of the following measures Reorient or relocate the receiving antenna that is the antenna for radio or television th...

Page 11: ...t Your package includes these items BEFORE YOU BEGIN 1 1 1 877 4VPULSE or www virginpulse com Base Unit Handset Belt Clip Wall Mount Bracket Battery Line Cord AC Adaptor Product Manual Quick Start Guide Warranty Card ...

Page 12: ...our local phone company to find out how to get one installed Digital Security System Your cordless phone uses a digital security system to provide protection against false ringing unauthorized access and charges to your phone line When you place the handset in the base the unit verifies its security code After a power outage or battery replacement you should place the handset in the base for the c...

Page 13: ... minimize or prevent such interference the base of the cordless telephone should not be placed near or on top of a TV microwave ovens or VCR If such interference continues move the cordless telephone farther away from these appliances Certain other communications devices may also use the 2 4 GHz frequency for communication and if not properly set these devices may interfere with each other and or ...

Page 14: ...battery compartment door on the handset Push down on top of door and slide out 2 Insert the battery pack and connect the battery plug into the jack inside the compartment 3 Put the battery compartment door back on and set the handset aside INSTALLING THE BATTERY Push down Slide out ...

Page 15: ...rging only the handset may be charged facing up or down Connecting to the Telephone and Power Lines Plug one end of the telephone line cord into the jack marked TEL LINE on the back of the base and the other end into a modular wall phone jack Set the RINGER switch on the handset to ON and place the handset in the cradle on the base NOTE The phone is shipped from the manufacturer in tone dialing mo...

Page 16: ...outlet The charge in use indicator turns on to when the handset is placed on the base cradle Place the handset in the charge cradle on the base Allow the phone to charge for 12 hours prior to first use If you don t properly charge the phone battery performance will be compromised CAUTION Use only the power supply that came with this unit Using other power supplies may damage the unit ...

Page 17: ...over 3 Attach the wall mounting bracket by first inserting the tabs on the open edge of the bracket into the slots on the lower portion of the bottom of the base Then push down and snap the bracket into place 4 Slip the mounting holes on the back of the base and bracket over the wall plate posts and slide the unit down into place Wall plate not included NOTE If desired gather the extra telephone l...

Page 18: ... selection Area Code Selection 1 Press the flash program button until AREA CODE shows in the display is the default setting 2 Use the handset number pad to enter your three digit area code NOTE If you make a mistake press the channel delete button to erase the wrong area code and repeat step 2 3 Press flash program to store selection Ringer Tone Selection There are six ringer tones available for y...

Page 19: ...e handset number pad to move the arrow to 1 TONE or 2 PULSE 3 Press flash program to store selection Default Setting Selection Reset 1 Press the flash program button until DEFAULT shows in the display 1 NO is the default setting 2 Use the cid vol UP or DOWN button or the handset number pad to move the arrow to 1 NO or 2 YES 2 YES will restore or reset the phone to original factory settings 3 Press...

Page 20: ...1 877 4VPULSE or www virginpulse com 2 0 CORDLESS PHONE BASICS BASE UNIT PHONE ...

Page 21: ... you subscribe to the combined Call Waiting Caller ID service from your local telephone company you will receive Caller ID information if available on Call Waiting calls During a phone call you will hear a beep to indicate another call is waiting on the line and Caller ID information for the waiting call shows on the handset display To connect to the waiting call press the flash button on the hand...

Page 22: ...llows you to send your number 1 Dial the telephone number and wait for the line to connect 2 When your call is answered press the tone cancel button on the handset number pad to temporarily change from PULSE dialing to TONE dialing 3 Follow the automated instructions to get the information you need 4 Hang up the handset and the phone automatically returns to PULSE rotary dialing mode Cancel Press ...

Page 23: ... The RINGER switch must be ON for the handset to ring during incoming calls Volume While the phone is ON use the cid vol UP or DOWN button to adjust the receiver volume Press the UP button to increase the volume and the DOWN button to decrease the volume ...

Page 24: ... information if available transmitted by your local telephone company You will also receive Caller ID information from Call Waiting calls If you receive an incoming call and you are already on the phone a beep indicates the presence of a Call Waiting Call on the line and Caller ID information for the Call Waiting call shows on the display This information may include the phone number date and time...

Page 25: ... that CID will be displayed NOTE Check with your local phone company regarding name service availability Reviewing Records As calls are received and stored the display is updated to let you know how many calls have been received Press the cid vol UP button to scroll through the call records from the most recent to the oldest Press the cid vol DOWN button to scroll through the call records from the...

Page 26: ... the chan delete button to erase the record currently shown in the display or all records Deleting the Current Record 1 Make sure the phone is OFF not in talk mode 2 Use the cid vol UP or DOWN buttons to display the desired Caller ID record 3 Press chan delete The display shows DELETE CALL ID 4 Press chan delete again to erase the record and the next Caller ID record shows in the display You will ...

Page 27: ...t 7 digit telephone number 10 digit 3 digit area code 7 digit telephone number 11 digit long distance code 1 3 digit area code 7 digit telephone number 1 Use the cid vol UP or DOWN buttons to scroll to the number you want to call back 2 If the number will not dial as shown press the format button Repeat if necessary until the correct number of digits are shown 3 Press talk The number dials automat...

Page 28: ...s for the letter I Press the 5 key 3 times for the letter L Wait for 1 second and then press the 5 key 3 times for the second letter L Press the 1 key to insert a space between the L and the S Press the 7 key 4 times for the letter S press the 6 key once for the letter M press the 4 key 3 times for the letter I press the 8 key for the letter T press the 4 key twice for the letter H NOTE The cursor...

Page 29: ...store the number You will hear a confirmation tone Replacing an Existing Memory Location with a New Redial Number 1 Repeat steps 1 through 6 in Storing a Name and Number in Memory section s 2 Press the redial button 3 Press the mem button and REPLACE MEMO shows in the display 4 Press the mem button to replace the existing number with the new redial number You will hear a confirmation tone Dialing ...

Page 30: ...ng sequence of a stored telephone number when a pause is needed to wait for a dial tone for example after you dial 9 for an outside line or to wait for a computer access tone PAUSE shows on the display as a P Each pause counts as 1 digit in the dialing sequence Reviewing and Deleting Stored Numbers 1 Press mem then use the cid vol UP or DOWN buttons to view the entry Or use the touch tone pad on y...

Page 31: ...g example shows how you can use chain dialing to make a call through a long distance service The Number For Memory Location Long distance access number 7 Authorization code 8 Frequently called long distance number 9 1 Make sure the phone is ON 2 Press mem and then press 7 3 When you hear the access tone press mem and then press 8 4 At the next access tone press mem and then 9 TIP Wait for the acce...

Page 32: ... to bother with The TAD has these features High Capacity Lets you record up to 14 minutes of messages and memos Voice Day Time Stamp Records the day and time each message was recorded Digitally Synthesized Guides you through operation of many of the system is Voice features Call Screening Lets you listen to incoming calls so you can decide whether or not to answer a call Phone Pick Up Stops record...

Page 33: ...Operation Security Code operation Remote Answer On Lets you call the TAD from a remote location and set it to answer calls Adjustable Ring You can set the TAD to answer after three or five rings Number Memory Full Warning Lets you know when the TAD s memory is full Memory Backup Protects stored message in case of a power failure LED Messages Counter Shows the total number of messages or new messag...

Page 34: ...lls see Setting the TAD to Answer Calls You can also turn on the TAD remotely see Remote commands Adjusting the Volume Press vol UP or DOWN to adjust the volume to a comfortable listening level The volume level 0 7 appears Setting the Day and Time Follow these steps to set the current day and time so the TAD can record the day time voice stamp on each memo and incoming message Notes The day time v...

Page 35: ...rsday 05 Friday 06 Saturday 3 Press skip or repeat to set the day The TAD announces the day of the week as you press the button 4 Press time to store the day of the week 5 Repeat Steps 3 4 to store the hour and minute Notes The TAD uses the 12 hour time announcment Be sure to set the correct AM or PM hour 6 Switch sentence order Press time again to save the current day hour and minutes The TAD wil...

Page 36: ...or each outgoing message is 2 minutes As you record the display counts up the recording time and stops when you reach the maximum message length 1 Press and hold down announce until you hear Please record your announcement after the tone about 3 seconds 2 After the beep begin speaking your message about 8 inches away from the microphone located on the front of the TAD 3 Press the play stop button ...

Page 37: ... TAD to answer Calls see Remote Commands Set the TAD to not answer calls by pressing ans on again When the TAD answers a call the outgoing message plays then the TAD beeps and begins recording The caller can leave a message of up to 2 minutes in length After the caller hangs up or is silent for more than 7 seconds or the maximum message length is reached the TAD hangs up and resets to answer Notes...

Page 38: ...ng in on the phone Follow these steps to record a memo up to 2 minutes long 1 Press and hold note and the TAD announces Please leave your messages after the tone After the beeps the display timer starts counting Record your memo note 2 When you finish speaking press play stop To play back a memo see Playing Incoming Messages Memos Playing Incoming Message Memos The display shows either total numbe...

Page 39: ...ihn 1 sec until you reach the message number you want to hear 3 To stop message playback at any time press 4 To replay the message press again Deleting Messages You can delete messages individually during playback TAD Handset Operation Accessing TAD using handset In standby mode press the ans key to start the TAD handset access To play message press the play stop key and recording will be played o...

Page 40: ...set 123 Use the preset code or follow these steps to change it Notes Steps 2 and 3 require you to enter your digit selection press play stop to abort setup 1 Press and old down erase The display shows the code s first digit and the TAD announces first digits 2 Press skip or repeat to selection the desired digit 3 Press erase to store the selected digits The second digit appears and the TAD announc...

Page 41: ...tion security code Note A pause of 8 seconds between digits or no entry within 8 seconds will cause the TAD to hang up 3 Enter the remote command see Remote Commands 4 When finished hang up the phone and the TAD will time out and resets to answer calls Remote Commands Press To 1 Review the current message 2 Skip to the next message 3 Erase the current message 4 Play all or new messages 7 Repeat vo...

Page 42: ...ssage the TAD might not recognize that you hung up If someone calls while the TAD continues to play the messages the caller will hear a busy signal We recommend that you play the message or skip forward through the messages using remote commands until the TAD announces Thank you for calling Goodbye ...

Page 43: ... top of your head and over your ear Move the microphone to approximately two to three inches from your mouth 3 Press the talk button to answer a call or make calls using the headset 4 To return to normal operation unplug the headset from the jack 5 For servicing or replacement you can purchase a suitable headset through service center or retailer shop Connecting the Belt Clip To attach the belt cl...

Page 44: ...or 12 hours prior to first use or when you install a new battery pack If you do not properly charge the phone battery performance will be compromised CAUTION To reduce the risk of fire or personal injury use only the battery listed in the instruction book Note The RBRC seal on the battery used in your product indicates that we are participating in a program to collect and recycle Nickel Cadmium ba...

Page 45: ...telephone working and looking good follow these guidelines Avoid putting the phone near heating appliances and devices that generate electrical noise for example motors or fluorescent lamps DO NOT expose to direct sunlight or moisture Avoid dropping and other rough treatment to the phone Clean with a soft cloth Never use a strong cleaning agent or abrasive powder because this will damage the finis...

Page 46: ...ns DELETE ALL Prompt asking if you want to erase all Caller ID records DELETE Prompt asking if you want to erase one of the 10 numbers stored in the phone s outgoing memory END OF LIST Indicates there is no additional information in the Caller ID memory log NEW Indicates call or calls have not been reviewed UNKNOWN NUMBER The incoming call is from an area not serviced by Caller ID NAME CALLER or t...

Page 47: ... received MESSAGE WAITING Indicates a message is available DELETED Prompt indicating the Caller ID Memory record is erased BLOCKED CALL The name and number of a calling person has been blocked from transmission BLOCKED NAME The person s name is blocked from transmission EMPTY There is no data stored in that memory location NO CALLS There is no caller ID records in the call log ...

Page 48: ...e short beep and one long beep Page signal One beep every 7 seconds Low battery warning Two long beeps Confirmation tone Three short beeps Error tone Ring tone 1 Melody 1 Ring tone 2 Melody 2 Ring tone 3 Melody 3 Ring tone 4 Melody 4 Ring tone 5 Standard ring tone 1 Ring tone 6 Standard ring tone 2 HANDSET SOUND SIGNALS ...

Page 49: ...silent period after the first ring This message indicates the presence of noise on the line No dial tone Check connection Is the base power cord connected to a working electrical outlet Is the telephone line cord connected to the base unit and the wall phone jack Disconnect the base from the wall phone jack and connect another phone to the same jack If there is no dial tone on the second phone the...

Page 50: ...it the charge in use indicator on the base flashes when the phone is not in use to indicate there is a message waiting It stops flashing after the message has been reviewed Phone dials in pulse with tone service Make sure the phone is in TONE dialing mode Phone won t dial out with pulse service Make sure the phone is in PULSE dialing mode You experience static noise or fading in and out Change cha...

Page 51: ...TAD The TAD does not respond to remote commands Carefully re enter your remote operation security code If the TAD fails to respond the security code might have reset to the default code Check for a power outage Make sure the AC power is connected to the wall outlet and the 9V DC adapter is properly connected to the TAD Do not enter commands while the TAD is making announcements or sounding tones I...

Page 52: ...s installed in the basement or lower floor of the house Base is plugged into an AC outlet with other electronic devices Baby monitor wireless networking wireless audio video and or other cordless phones are using the same frequency Handset battery is low You re out of range of the base Unit beeps Place handset in base cradle for 20 seconds to reset the security code If that doesn t work charge the...

Page 53: ... equipment until the problem is resolved This product may be serviced only by the manufacturer or its authorized service agents Changes or modifications not expressly approved by Virgin Pulse LLC could void the user s authority to operate this product For instructions on how to obtain service refer to the warranty included in this guide or call customer service at 1 877 4VPULSE Attach your sales r...

Page 54: ...ks on the LCD display will be presumed to have resulted from misuse abuse alteration or failure to operate as set forth in the operating instructions This warranty does not cover cosmetic damages or damage due to acts of God improper maintenance connection to improper voltage supply or attempted repair by anyone other than a facility authorized by Virgin Pulse to service this product This warranty...

Page 55: ...RISING OUT OF OR IN CONNECTION WITH THE ABILITY OR INABILITY TO USE THIS PRODUCT TO THE FULL EXTENT THESE DAMAGES MAY BE DISCLAIMED BY LAW SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS AND SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU This warranty gives you specif...

Page 56: ...P 13 Made in China Products manufactured and distributed for and under license from Virgin Enterprises Limited Virgin Pulse is a trademark of Virgin Enterprises Limited 2003 Customer Care 1 877 4VPULSE or www virginpulse com Form VP 13 IB 00401 Rev 5 25 03 ...