AFTER-SALES SERVICE
●
This VHProtector has been strictly inspected and
passed factory quality-control. If the new device is
unable to operate as designed, please contact your
supplier.
WARRANTY COVERAGE
●
One-year warranty for the whole machine and
one-year for major parts, except for normal
wear-and-tear. The main components include the
battery, charger, high-voltage generator, and water
pump. One-month warranty on all wear parts. Wear
parts include seals, nozzles, etc.
●
The battery IS NOT covered under warranty if it is
over-discharged, or improper charging
maintenance causes a shortened battery life.
Additionally, the battery IS NOT covered under
warranty if there is an electrical surge while
charging the battery.
●
The pump IS NOT covered under warranty due to
external forces, corrosive liquid immersion, or
chemical impurities.
●
If repairs are required, please contact your supplier.
●
In the event of human-caused damage during the
warranty period, warranty personnel may charge
for the cost of repair.
9.
8.
No
Problems
Causes
Fixes
1
The nozzle is
not spraying,
or low
flow-rate
1) The filter at the
bottom of the inlet
hose is blocked.
1) Clean the filter at the
bottom of the inlet hose.
2) The inlet valve is
blocked.
2) Pass the inlet valve
with thin wire.
3) The nozzle is
blocked.
3) Replace or clean the
nozzle.
4) The battery has low
power.
4) Charge or replace the
battery.
5) The pipeline is
blocked.
5) Have a professional
disassemble gun to
clean or replace the
pipeline.
2
Spray is not
normal
1) The nozzle is not
tightened properly.
1) Tighten/Loosen nozzle
with supplied tool.
2) The nozzle is
damaged.
2) Replace the nozzle
3) Diaphragm pump
problem
3) Repair the diaphragm
by a professional.
3
Spray not
working
1) Battery has no
charge.
1) Charge or replace the
battery.
2) The fuse is loose
2) Replace the fuse.
3) Poor spray trigger
contact.
3) Repair or replace the
trigger switch.
PROBLEMS / CAUSES / FIXES
