BewellConnect - BW-BT1 - User Manual - 2018-03_V1
BewellConnect - BW-BT1 - User Manual - 2018-03_V1
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9. TROUBLESHOOTING
If you have one of the following problems, please refer to this troubleshooting guide to help
resolve the problem. If the problem persists, please contact customer service.
PROBLEM
POSSIBLE CAUSE
SOLUTION
LCD Display shows
abnormal
result
The cuff is not
positioned correctly or
it was not tight enough
Put the cuff on correctly and try again
Incorrect position dur-
ing measurement
Reread “instructions” and retry
You spoke, moved or
were agitated, excited,
or nervous during
measurement.
Try again when you have calmed down. Do not
speak or move during test
Arrhythmia
The appliance is not suitable for people suffering
from serious heart arrhythmia.
LCD shows ERR
You moved during
measurement.
Try again. Do not move during test
No response when
you press button
Low battery
Change the batteries
No data transfer to
you smartphone/
tablet
Bluetooth connection
deactivated
Activate Bluetooth on your smartphone/tablet
Incompatible smart-
phone or tablet
Check your smartphone or tablet has Bluetooth
4.0
The 3 measurements
don’t complete, the
measurement stops
Poor contact with the
armband
Retake measurement
Note: Relax for at least 10 minutes and then take another measurement.
BW-BT1
My
Tensio
NL
0197