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TROUBLESHOOTING
Our Elliptical Trainers are designed to be reliable and easy to use. If,
however, you have a problem, these troubleshooting steps may reveal
the cause.
PROBLEM:
The console does not light up.
SOLUTION:
Check to make sure the power switch located on the
backside of the console is turned on.
SOLUTION:
Make sure the power adapter is plugged into the base of
the Elliptical Trainer.
SOLUTION:
Make sure the wire harness is plugged into the back of
the console.
PROBLEM:
You feel a thump or hitch in the stride motion.
SOLUTION:
Check assembly and tightness of all hardware.
SOLUTION:
Wipe off the roller wheels and tracks. They could have taken
on debris that is causing the thump.
SOLUTION:
Check the bolts and the bracket under the footplate. At times,
these can be over-tightened which cause friction to the pivoting footplate
and may lead to a thump or hitch.
NOTE:
If the above steps fail to remedy the problem, discontinue use, turn
the power off and contact your retailer.