WARRANTY
REMEMBER TO REGISTER YOUR GRILL WITHIN 30 DAYS OF PURCHASE
AT HTTPS://VISIONGRILLS.COM/RESOURCES/REGISTER-YOUR-GRILL
Remember to Register your Grill at www.visiongrills.com/register.
Subject to the
following terms and conditions, Phase 2, LLC, d/b/a Vision Grills (“Vision Grills”),
warrants to the original purchaser that the ceramic cooker manufactured or supplied
by Vision Grills will be free from defects in material and workmanship under normal
use for the following periods from the original date of purchase: limited lifetime for
all ceramic parts, five (5) years for all metal parts, three (3) years for thermoplastic
handle and side shelves, one (1) year for temperature gauge, gaskets and cover,
90 days for lava stone & bracket. This Limited Lifetime Warranty is contingent upon
purchaser registering the product at
www.visiongrills.com/register
within 30 days
from the date of purchase along with a copy of the original dated sales receipt, which
can be attached in an electronic format (i.e. scan, photograph, etc.) to an email sent to
help@visiongrills.com. Failure to do so will invalidate the warranty. Any chips or cracks
in the finish of the ceramic cooker present at the time of purchase must be noted
on the original dated sales receipt. This Warranty is not transferable to subsequent
owners. If you cannot register online, contact Vision Grills customer service at (877)
917-4273 or email help@visiongrills.com.
If any product covered by this Warranty is defective due to a covered warranty condition,
such product will, at the option of Vision Grills, be repaired to its original condition or
replaced with a comparable new product or part. The repair and/or replacement of
parts shall constitute the extent of the liability and obligations of Vision Grills under
this Warranty. Purchaser is required to provide photographic evidence to assess the
damage when submitting claims.
Scratches, cracks, chips, dents, crazing, or minor cosmetic blemishes of the exterior
glaze not affecting performance are not covered under warranty, as determined by
Vision Grills.
This Warranty does not cover damages caused by improper assembly, improper care,
failure to follow directions of use, misuse, abuse, negligence, extreme environmental
conditions, normal wear and tear, accidents, acts of nature, or unauthorized repair,
alteration or modification, as determined by Vision Grills. This Warranty does not apply
to chips or cracks in the ceramic cooker which may occur after the ceramic cooker is
purchased by the original purchaser. Vision Grills is not liable for any default or delay
in its performance under this Warranty that is caused by any circumstances beyond
its control. This Warranty will be invalidated if any liquids, including starter lighter
fluid, are poured on or in the ceramic cooker. The protective coating of the ceramic
cooker can be compromised by substances or conditions that are beyond the control
of Vision Grills. While Vision Grills uses rust-resistant materials, the Warranty as to
metal parts does not cover rust or oxidation unless the structural integrity of the
ceramic cooker is compromised as determined by Vision Grills.
This Warranty does not cover purchases from unauthorized resellers and/or third parties.
Warranty coverage is limited to products purchased at an authorized reseller only.
Commercial use and related applications are not covered under this Warranty.
Warranty coverage is based on normal residential use and maintenance.
Vision Grills shall not be liable for any delay or default under this Warranty caused
by any event or contingency beyond the control of Vision Grills. This includes acts of
nature, fire, government restrictions or restraints, strikes, reduced supply of materials
or transportation delays.
THIS WARRANTY IS THE EXCLUSIVE WARRANTY OF VISION GRILLS. VISION
GRILLS EXPRESSLY DISCLAIMS ANY AND ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING WARRANTIES OF FITNESS, MERCHANTABILITY, OR FITNESS
FOR A PARTICULAR PURPOSE. THIS WARRANTY DOES NOT COVER, AND VISION
GRILLS IS NOT LIABLE FOR, ANY DAMAGES RELATING TO LOSS OF TIME, LOSS OF
USE OF EQUIPMENT, INCONVENIENCE, OR ANY INCIDENTAL, SPECIAL AND/OR
CONSEQUENTIAL DAMAGES. PURCHASER’S EXCLUSIVE REMEDY FOR BREACH OF
THIS WARRANTY SHALL BE LIMITED AS SPECIFIED HEREIN TO REPLACEMENT OR
REPAIR OF THE AFFECTED PRODUCT.
Some states do not allow limitations on how long an implied warranty lasts or
the exclusion or limitation of incidental or consequential damages, so the above
limitations and exclusions may not apply to you. This Warranty gives you specific legal
rights, and you may also have other rights which vary from state to state. Vision Grills
does not authorize any person or entity to assume any obligation or liability on its
behalf in connection with the sale and purchase of any of its products. The purchase
of any Vision Grills product from anyone other than Vision Grills or an authorized
dealer will void the Warranty associated with the product. If you have a question
regarding the identity of an authorized dealer, you should contact Vision Grills before
you purchase the product.
To submit a warranty claim, the original purchaser or authorized agent of the original
purchaser must contact Vision at (877) 917-4273 or contact Vision Grills via email
(help@visiongrills.com) or through the website at www.visiongrills.com.
1
Cast Iron Top Vent
1.1
Smoker Knob
1.2
Bakelite Tab with Stopper Pin
2
Ceramic Dome Lid
2.1 Thermometer
3
Top Ring Assembly
4
Handle (with nuts & washers)
5
Top Cooking Grate, Stainless Steel
6
Cooking Grate, Cast Iron
6.1
Handle for Cast Iron Grate (with bolts) (x2)
7
Charcoal Grate
8
Fire Bowl
9
Bottom Ring Assembly
9.1
Right Front Side Shelf Bracket (with nuts & washers)
9.2
Right Back Side Shelf Bracket (with nuts & washers)
9.3
Left Front Side Shelf Bracket (with nuts & washers)
9.4
Left Back Side Shelf Bracket (with nuts & washers)
10
KamadoMatic™ Latch (TOP)
11
Felt Gasket
12
(x2) Wood-Sculpted Thermoplastic Side Shelves with
Accessory Hooks
13
Ceramic Dome Bottom
14
Ash Drawer Body
14.1 Bottom Draft Door Frame
15
Cart Leg, Curved, Powder Coat (x4)
16
“X” Leg Connectors (with bolts, washers &
spring washers)
17
Rubber Wheels (x2) Standard
18
Rubber Wheels (x2) Locking
19
Grill Cover
20
Lava Stone
21
SS Stone Bracket
22
Electric Starter
23
Electric Starter Pocket
24
KamadoMatic™ Latch (BOTTOM)
25
Holster for Electric Starter
26
KamadoMatic™ Housing Box
27
KamadoMatic™ Spring Assembly
28
Rotation Set Screw
VGC TV-CA-SP
VGKP-C SK
VGC TV-CA-TSP
VGC CDL-2
VGC IT
VGC RA1-L
VGC HDL-L
VGC CGT-L
VGC CICGB-L
VGC CGB-H
VGC CG-L
VGC FB-1
VGC RA2
VGC SB-RF
VGC SB-RB
VGC SB-LF-L
VGC SB-LB-L
VGC KML-T
VGC KMFLT-L
VGC WS-RR
VGK SSDB-L
VGC ADB-PC
VGC ADB-PCFD-L
VGC CLEG-PC+
VGC XLC-L
VGC WHL-L3
VGC WHL-S3
VGC GC-L
VGK-101R
VGK-BRACKET
VGK-ELEC
VGC ESP-1
VGC KML-B
VGC HOLST-PC
VGC KMHB-1
VGC KMSA-MS
VGC KM-RSS
PART NAME
PART NUMBER
2.1
2
3
4
5
9
12
12
13
14.1
20
14
19
11
21
8
1
1.1
1.2
22
26
27
28
15
17
17
16
15
15
15
16
18
18
16
PARTS
7
23
9.2
9.1
9.3
9.4
25
6
6.1
6.1
10
24
Step 6: Install Grill
Light
Cart
Side Shelf
Brackets/
Handle
Hardware/
NO. 10
L-Shaped
Latch Rod
NO. 8
Wheel
NO. 17
Mechanical
Spring Nut
Adjustment
NO. 13