STEP 3: C
HECKING
O
UT
Y
OUR
S
CANNER
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Please see the Readme file in the PaperPort directory on your computer’s
hard drive. The Readme file contains additional information that may
help you diagnose problems connecting the scanner.
To connect the scanner:
1. After checking for all the above problems, right-click the scanner
icon with the red X over it.
The shortcut menu appears.
2. Choose Connect from the shortcut menu.
The software finds the scanner and makes the connection. The
scanner icon will no longer have a red X through it, and you’re
ready to begin scanning.
If you try all the troubleshooting procedures described above and in the
Readme file, and the scanner icon still has a red X through it, you may
have a malfunctioning scanner. Please see the back of this Installation
Guide or the technical support card that you received with your scanner
for technical assistance telephone numbers. Also visit our web site at
www.visioneer.com for additional technical information. You can also
receive software updates from the Windows Start menu by choosing
Programs, then PaperPort, then Check for OneTouch Updates.