Visioneer PaperPort Strobe 500, User Manual

Page 1: ...User s Guide Strobe 500 ...

Page 2: ...n accordance with the terms of such an agreement It is against the law to copy the software on any medium except as specifically allowed in the licensing agreement No part of this document may be reproduced or transmitted in any form or by any means electronic or mechanical including photocopying recording or information storage and retrieval systems or translated to another language for any purpo...

Page 3: ...ng measures Reorient or relocate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This equipment has been certified to comply with the limits for a class B computing device pursuant to FCC Rules In...

Page 4: ...he Docking Station 20 Installation 21 Before You Begin 22 Install the Software and Connect the Scanner 23 Installing the Scanner Driver 24 Connect the USB Cable and Turn on the Power 25 Installing Visioneer OneTouch 27 Register Your Scanner 28 Installing Additional Applications 29 View the User Guides 30 Loading Documents to Scan 31 Scan from the Input Tray 32 Scan from the Front Feed Tray 34 Scan...

Page 5: ...ning to Multiple Folders 68 Burn to CD ROM 72 Printer or Fax 74 PaperPort 76 SharePoint 78 SharePoint Link Log Viewer 79 FTP Transfer 81 FTP Link Log Viewer 82 SMTP 83 SMTP Link Log Viewer 84 Email Applications 86 Email Properties 87 Text Editors 88 Text Documents Properties 89 Adding Text Editor Applications to OneTouch 90 Creating an HTML Web Page from Your Scanned Documents 91 Still Image Clien...

Page 6: ...ndow 133 Scan Regions 135 Move Resize or Delete Regions 138 Reordering Regions 139 Clear All Regions 140 Document Source Configuration 141 Basic Options 141 Advanced Options 141 Summary 145 Presets 146 Exporting Presets 147 Importing a Preset 149 Document Settings 151 Disabled Options in this Section 152 Main Panel Options 153 Advanced Panel Options 156 Image Enhancements 160 Disabled Options in t...

Page 7: ...g the Scanner 182 Cleaning the Scanner Body 182 Cleaning the Docking Station 183 Replace the ADF Pad Assembly 185 Replacing the Roller Assembly 186 Troubleshooting 188 Error Light Troubleshooting Codes 190 Uninstalling Your Scanner 191 The Visioneer Strobe 500 Scanner Specifications 192 The Visioneer Strobe 500 Parts List 194 Index 195 ...

Page 8: ...stacks documents and place their images on your computer The Strobe 500 scanner can be removed from the docking station and taken on the road for mobile scanning This chapter includes What s in the Box on page 8 The Visioneer Strobe 500 Scanner on page 9 System Requirements on page 10 Documentation on page 11 ...

Page 9: ...the box If items are missing or damaged contact the dealer where you purchased the scanner Visioneer Strobe 500 Scanner Quick Install Guide Technical Support Card Docking Station Optional USB Power Cord USB Cable Power Supply Power Cord Replacement ADF Pad Windows Installation Disc Mac Installation Disc ...

Page 10: ...ray Holds a stack of documents in the scanner Unfolds to support various paper lengths Control panel Scanning controls Power Switch Scan Settings Dial Turn the dial to the right to turn on the scanner power Numbers 1 6 represent the 6 OneTouch scan settings Status Light Shows the scanner s current status OneTouch Scanner Buttons Press the Simplex or Duplex button to initiate scanning using the sca...

Page 11: ...ws 7 32 bit or 64 bit Windows 8 The scanner is compatible with Service Pack 3 for Windows XP Service Pack 2 for Windows Vista and Service Pack 1 for Windows 7 Minimum of 2 gigabyte GB of internal memory RAM 350 MB minimum of free hard disk space A VGA or SVGA Monitor The recommended settings for your monitor are Color quality of 16 bit or 32 bit Resolution set to at least 800 x 600 pixels Refer to...

Page 12: ...installation disc Scanner user s guide contains detailed installation configuration scanning and maintenance instructions Nuance PaperPort user s guide contains detailed information using the application and managing your scanned documents Nuance OmniPage user s guide contains detailed instructions on using the software including information on using Optical Character Recognition to create editabl...

Page 13: ...VISIONEER STROBE 500 SCANNER USER S GUIDE 12 ...

Page 14: ...rd on page 17 Detach or Attach the Visioneer Strobe 500 on page 19 NOTE please disregard any information about setting up the scanner with the docking station if you did not purchase the scanner with docking station combination box After taking the scanner out of its box and plastic bag please remove all tape and foam from the scanner ...

Page 15: ...r body Push the tray back until it clicks in place If the tray isn t fully seated in position paper feeding from the input tray may jam in the scanner 4 Pull the scanner cover release to open the scanner Remove the foam strip from the inside of the scanner Close the cover when you are done 5 Detach the scanner body from the docking station and remove the foam strip from the docking station 1 Press...

Page 16: ...ner out of the Docking Station 3 Remove the tape and foam strip from the docking station 4 Place the scanner body back on the docking station Detailed instructions for detaching and attaching the scanner are on page 19 6 Unfold the Input Tray and Extension from the paper guide ...

Page 17: ...VISIONEER STROBE 500 SCANNER USER S GUIDE 16 7 Pull the output tray away from the bottom of the Docking Station then flip open the output tray extension ...

Page 18: ...n the computer CONNECT THE SCANNER POWER TO THE WALL 1 Plug the power supply into the power port on the scanner NOTE Only use the power supply either HEG42 240100 7L made by HiTron or DA 24C24 made by ADP included with your scanner Connecting any other type of power supply may damage your scanner and will void its warranty 2 Plug the power cord into the power supply and into a wall outlet ...

Page 19: ...using a USB hub to power the scanner NOTE Only use the USB power cable included with your scanner Connecting any other type of USB power cable may damage your scanner and will void its warranty If you do not have your USB power cable you can order a new one by contacting our Customer Service department Please refer to the Technical Support Card included with your scanner for our company contact in...

Page 20: ...mobile scanner DETACH THE SCANNER BODY FROM THE DOCKING STATION 1 Press and hold the release button on the side of the Docking Station 2 Tilt the scanner body towards the front of the Docking Station to release the scanner from the arms in the Docking Station You can release the button on the Docking Station 3 Set the scanner body on the desk ...

Page 21: ...ATTACH THE SCANNER BODY TO THE DOCKING STATION Place the front of the scanner body in the front of the Docking Station Tilt the scanner body into the Docking Station and press on the back of the scanner to lock it into the Docking Station 1 2 2 1 ...

Page 22: ...21 I N S T A L L A T I O N This chapter includes Before You Begin on page 22 Install the Software and Connect the Scanner on page 23 Register Your Scanner on page 28 Installing Additional Applications on page 29 View the User Guides on page 30 ...

Page 23: ...to proceed Although the messages will differ based on the software your computer is running in each case you should allow the installation to proceed if that option is available Alternatively you can turn off the AntiVirus or AntiSpyware software before installing your scanner but if you do make sure to turn it back on again when installation is finished If you already have a scanner connected to ...

Page 24: ...u select Install software NOTE If the disc does not start check the following Make sure the disc drive s door is completely shut Make sure the disc was inserted in the drive in the proper direction label side up To launch the disc manually Open the Windows options for your computer s disc drives Double click the icon for your DVD ROM drive The Installation menu for the disc should now open If the ...

Page 25: ...cted as well as any other applications you want to install 6 Click Install now The scanner driver installation will start first INSTALLING THE SCANNER DRIVER 1 The Welcome to the Visioneer Setup Wizard opens 2 Click Next NOTE The software provided with your scanner may differ slightly from the list shown in the window ...

Page 26: ...are will now be installed 5 Stop when you see the Complete the installation by connecting your hardware window Do not click OK yet Leave the window open and proceed to the next section NOTE If you do not see this on screen diagram for connecting the scanner stop and follow the instructions below CONNECT THE USB CABLE AND TURN ON THE POWER 1 Remove any tape from the USB cable 2 Plug the USB cable i...

Page 27: ...ftware to run the scanner NOTE A calibration window may open on screen after Windows finishes detecting the scanner The scanner calibrates automatically and the window will close when calibration is complete Depending on the version of Windows you are using you may be prompted to click Next to proceed with calibration and click Finish when calibration is complete Follow the instructions if you see...

Page 28: ...ndow OneTouch is the software needed for the buttons on the scanner to work 1 Click Next on the Welcome to the OneTouch Setup Wizard 2 On the Visioneer License Agreement window read the license agreement If you accept the terms select I Agree then click Next If you choose not to accept the license agreement the installation will terminate and OneTouch will not be installed 3 Click Close on the Ins...

Page 29: ... Customer Service department to register the scanner Please refer to the Technical Support Card that your received with the scanner for our contact information 1 Open an Internet Explorer window or other internet browser that you have installed on your computer 2 In the web address field type www visioneer com 3 Press Enter on your computer s keyboard or click the option on screen to go to the web...

Page 30: ...iew such as adding notes to image files modifying image colors and touch up the image using the erase and or auto correct options Nuance OmniPage OmniPage Pro provides precision OCR analysis advanced layout detection and Logical Form Recognition LFR technology Advanced security features quickly turn office documents and forms into over 30 different PC applications for editing searching and sharing...

Page 31: ...ss the scanner user guide Click on View software documentation to access the user guides for the software applications provided with the scanner 3 When you re finished click Main menu to return to the Main menu window and click Exit 4 Remove the installation disc and store it in a safe place That s it Installation is finished and your Visioneer scanner is ready to scan ...

Page 32: ...uments in the scanner as described below you can also scan using the One Touch Button Panel on screen or using a scanning application NOTE Always remove any staples or paper clips from documents before inserting them into the scanner Staples and paper clips can jam the feed mechanism and scratch the internal components Also remove any labels stickers or Post It notes that may come off during the s...

Page 33: ...E Do not attempt to load documents into the Docking Station input tray while you have an item in the scanner fed in from the front You can only load items into the scanner from either the Front Feed tray or the input tray at each scan time The scanner will jam if you load paper into the input tray after an item has already been fed into the front 1 Adjust the paper guide for the width of paper and...

Page 34: ... the tops of the page inserted into the scanner 3 Turn the control dial to the setting you want to use to scan align the number to the registration mark on the scanner 4 For one sided scanning press the Simplex button For two sided scanning press the Duplex button Registration mark ...

Page 35: ...tems NOTE Do not attempt to load documents into the Docking Station input tray while you have an item in the scanner fed in from the front You can only load items into the scanner from either the Front Feed tray or the input tray at each scan time The scanner will jam if you load paper into the input tray after an item has already been fed into the front SCAN FROM THE ONE TOUCH BUTTONS 1 Flip open...

Page 36: ...tically start scanning when it detects a page has been inserted into the front of the scanner You can turn this feature on from the Application settings tab in the hardware properties for your scanner If you want to scan from the OneTouch button panel on screen or to be able to place a page in the scanner and wait until you are ready to initiate the scan you can turn the AutoLaunch feature off To ...

Page 37: ...e title bar of the OneTouch button panel 3 Click on the Properties button in the hardware properties window 4 In the Application Settings tab click on Turn on AutoLaunch for front feed scanning 5 Click on OK to save the changes and close the window Click on OK to close the Hardware Properties window Hardware icon ...

Page 38: ...matically scanned and the image is sent to a destination location or application on your computer or to a network drive 1 Flip open the front feed tray from the scanner body 2 Turn the control dial to the setting you want to use to scan align the number to the registration mark on the scanner Registration mark ...

Page 39: ...the registration marks on the tray and insert it into the front of the scanner 4 The scanner pulls in the item scans and ejects it out of the front 5 A scan progress window opens and the image s are sent to the selected application in the One Touch software for the currently selected control dial number ...

Page 40: ...neTouch software See Scanning and Configuring OneTouch on page 41 OneTouch Button Panel Use this scan option when you want to scan from the computer screen This scans with the same settings as when using the AutoLaunch scanning feature Please see Scan from the One Touch Button Panel on page 44 for instructions TWAIN and WIA Interface This option uses your scanner s TWAIN interface to scan Select s...

Page 41: ...VISIONEER STROBE 500 SCANNER USER S GUIDE 40 ...

Page 42: ...nt s on page 65 Transfer to Storage on page 66 Burn to CD ROM on page 72 Printer or Fax on page 74 PaperPort on page 76 SharePoint on page 78 FTP Transfer on page 81 SMTP on page 83 Email Applications on page 86 Text Editors on page 88 Still Image Client on page 92 Image Editors on page 94 PDF Applications on page 97 Send to Application on page 100 Scanning to Multiple Destinations on page 103 Sca...

Page 43: ...r The OneTouch buttons on the scanner mirror the OneTouch button panel on screen The OneTouch Button Panel that you see on the computer screen shows the pre set function for each button such as Email and the icon of the destination called the Destination Application where the images will be sent when scanning is finished The OneTouch button panel shows which applicationthebuttonisconfiguredtosend ...

Page 44: ...s that the button is set up to archive the scanned item The scanner sends the scanned image directly to a folder without opening the image first in a software application A question mark for a button means your computer does not have the appropriate software or hardware for the initial factory settings If OmniPage or the OneTouch OmniPage Module is not installed then the options for sending to wor...

Page 45: ...he Windows notification area at the lower right corner of the screen 3 The One Touch Button Panel opens 4 Click the button you want to use to scan 5 The scanner starts scanning and the image is sent to the selected destination for the One Touch button you are using to scan FEATURES OF THE ONE TOUCH BUTTON PANEL The One Touch panel is your on screen set of controls for the scanner From the panel yo...

Page 46: ...to open the One Touch Properties Left click on the arrow buttons on the right side of the panel to view the rest of the One Touch buttons The Detail View Left click on a Destination Application icon to start scanning Right click on a Destination Application icon to open the One Touch Properties Single click on the detailed information to open the One Touch Properties The Hardware View Left click o...

Page 47: ...ile format in the Select format panel The formats are based on the type of Destination Application you select The icon names indicate their file types See File Formats on page 58 for more information about the available formats 6 Select a scanning configuration in the Select configuration list The configuration s basic settings include scanning mode resolution dpi page size brightness Br and contr...

Page 48: ...uration properties Refresh button updates the links between all your computer s Destination Applications and OneTouch If you install new software that can be used as a Destination Application click the Refresh button to link the new software to OneTouch New Copy Edit Delete buttons click New or Copy to add new scan configurations to the list Click Edit or Delete to change or remove them OK Cancel ...

Page 49: ...estination Categories Document management includes Nuance PaperPort and other applications for processing and keeping track of your scanned documents This category includes the Send to Application and Open Scanned Document s destinations Image editors include Microsoft Paint and other drawing and graphics applications Text editors include Microsoft Word and WordPad Microsoft Excel and other word p...

Page 50: ...images in each file Please refer to Scanning with Job Separation on page 106 for detailed information about scanning with job separation and how it works with other options in OneTouch Use custom file naming select this option to enable the input field so that you can specify the file name for your scanned document s You can specify a different file name for each OneTouch button When this option i...

Page 51: ...e second with zero added to single digit time values 09 User inserts the user name Mach inserts the computer name Dest inserts the destination application name Bttn inserts the button name Mode inserts the scan color mode Size inserts the page size BatchID inserts a unique batch identification number Technical Note Some destination application links such as the NewSoft Presto BizCard software requ...

Page 52: ...onfiguration click the Delete button To edit the configuration click the Edit button Edit the settings and click OK NOTE Your scanner comes with a number of configurations pre set at the factory To ensure that your scanner will always have a set of correct scan configurations do not delete the pre set configurations We also recommend that you keep those configurations locked so they are not inadve...

Page 53: ...on page 83 SCAN SETTINGS TAB On the Scan Configuration Properties dialog box type a name Mode select a scanning mode Black White to scan in black and white For example letters and memos are usually scanned in black and white Grayscale to scan items such as documents containing drawings or black and white photographs Color to scan color photographs and other color items Color scans have the largest...

Page 54: ...gle between them Improvements and Settings it is indicated in the feature description if there is a software or hardware dependency for the option to be available Duplex scan both sides of the page This option is only available if the scanner supports this feature The Simplex and Duplex buttons on the scanner take precedence over the One Touch settings In other words if the LED number on the scann...

Page 55: ...ture Use job separator in multi page batch is enabled and the option selected is When a blank page is detected the sensitivity level for Skip Blank Originals is the sensitivity level that will be used when both features are enabled Note that when the feature Use job separator in multi page batch is enabled and the option selected is When the number of images reaches the blank originals are discard...

Page 56: ...ngs tab to remove a specified area in the scanned image Please refer to the technical note at the end of this section for information about how this setting works with other options in the OneTouch Scan Configuration you are modifying Enable redaction select this option to enable redaction when scanning You might use this option if you want to remove a logo or image that appears on each page that ...

Page 57: ...e of the page when scanning in Duplex Therefore if you scan 4 double sided pages the resulting image file s will have redacted areas on pages 2 4 6 and 8 Both select this option if you want to specify an area that appears in the same place on both sides of the page such as a company logo so you don t have to specify the same area separately for both the front and back Click one time on the default...

Page 58: ...ack or white depending on the darkness of the color you selected and the final image will have the redacted area s be black or white Technical Note The options on the Page Settings tab will affect the redaction options as described below On the Page Settings tab click the name inches or mm to toggle between the two units of measurement When you click back on the Redaction Settings tab the lower ri...

Page 59: ...ptions or choose additional formats that are not represented in the panel by default The format names in the Select format panel indicates the file type extension for the scanned file CREATE SINGLE IMAGE FILES The TIFF and PDF formats as well as the text file formats support multiple page documents in a single file If you are scanning as a TIFF or PDF format or as one of the text formats and want ...

Page 60: ...e compression can reduce the file size by approximately 95 when compared to a BMP file of the same image Company logos and small pictures on a webpage are often GIF images The GIF compression and limited color range can result in the medium and large images looking grainy or pixilated PNG the png portable network graphics format is another common image format for website graphics Like GIF the PNG ...

Page 61: ... selected as the file format are not affected so you can set the JPG file size image quality independently for each button 4 Click OK or Apply on the OneTouch Properties window JPG the jpg joint photographic experts group format is a common image format for transferring pictures electronically such as posting to a website or sending via email as JPG image files are smaller than BMP and TIFF files ...

Page 62: ...t portions of the document are automatically converted to editable text Select a text format for documents with text or numbers such as a business letter report or spreadsheet The text format icon has several file formats available depending on the Destination Application you select PDF the pdf portable document format image format is often used to create images of text pages The image compression...

Page 63: ...n Scanning with Optical Character Recognition OCR on page 109 To select a file type for the text format 1 Select the Destination Application 2 Right click on the text format icon The menu options depend on the type of Destination Application you select 3 Choose the file type that you want for the text format 4 Click OK or Apply on the OneTouch Properties window ...

Page 64: ... Touch Properties window for that button 1 Open the OneTouch Properties window 2 Select the scan configuration Configure Before Scan 3 Click OK or Apply on the OneTouch Properties window TO SCAN USING CONFIGURE BEFORE SCAN 1 Click the button you set up to use Configure Before Scan 2 The TWAIN Interface opens 3 Choose your scan settings such as the Picture Type of Color Grayscale or Black White Res...

Page 65: ...then start over but select the correct picture type before scanning No scanning stops but all pages scanned in this batch up to this point are not deleted and the TWAIN interface remains open You can place a new page in the scanner adjust the TWAIN settings for it then click the Scan button in the TWAIN interface to continue scanning At the end of the scanning batch all pages from the first portio...

Page 66: ...ilable in the destination list you must select Document management on the Options tab in the OneTouch Properties window Technical Note If there is no application installed for the file format you selected the OneTouch Link Log Viewer will open when scanning is finished showing the failure You can double click on the log failure to open the detail view of the failed transfer For example if you sele...

Page 67: ...available in the destination list you must select Storage and CD R W on the Options tab in the OneTouch Properties window SETTING THE FOLDER AND OPTIONS FROM ONETOUCH In the OneTouch Properties window select Transfer to Storage as the Destination Application for scanning Click the Properties button to open the OneTouch Link Properties for Transfer to Storage From this window you can change the glo...

Page 68: ...e documents Storage location This is the location on the computer or network where the file will be saved Click on the Browse button to change the location by browsing through your Windows folder list or type a location directly into the input field You can select a local folder or a folder on a server or mapped drive Open storage folder when scan is complete Select this option to have the folder ...

Page 69: ...s location This option modifies only the scan configuration that is assigned to the button you select If you have multiple OneTouch 4 6 scanners installed the first sub menu will show a list of the currently connected scanners for you to select which scanner to update Note that this option is disabled if there is no scanner plugged in and turned on SCANNING TO MULTIPLE FOLDERS When archiving docum...

Page 70: ...onfiguration Properties dialog box opens 5 To help you remember which folder it is give the new configuration a name that indicates the folder name such as Business Receipts 6 Click the Scan Settings Page Settings and Advanced Settings tabs and select the settings you want 7 Click the Storage Options tab 8 Click the Browse button ...

Page 71: ...ill now be set as the Storage location such as Business Receipts 11 Click OK The new configuration is now listed as a Transfer to Storage configuration 12 Repeat the process to create additional new configurations such as one named Personal Receipts NOTE Make sure to designate separate folders as the Storage Locations for each new configuration ...

Page 72: ...n Scan to multiple storage folders 1 Insert the document you want to scan to storage 2 Start scanning with the first button that you set to scan documents and transfer to storage 3 When scanning is complete insert the next set of documents in the scanner then press the second button you set to scan documents and transfer them to storage 4 When scanning is finished the documents are stored in the t...

Page 73: ...at are available when OCR is installed Destination type the Burn to CD ROM destination is classified as a Storage Link To make it available in the destination list you must select Storage and CD R W on the Options tab in the OneTouch Properties window 1 Open the OneTouch Properties window 2 Select Burn to CD as the Destination Application 3 Choose a File Format and a Scan Configuration 4 Click OK ...

Page 74: ...es window select Burn to CD and then click the Properties button 7 Make sure a blank CD is in the CD burner 8 Click the Burn to CD button The CD burner begins and your scanned documents are written to the CD If other files are also waiting in this location they will get written with the OneTouch files on the CD ...

Page 75: ... fax as only uncompressed data can be send to these devices Destination type printers and Faxes are classified as Device Links To make them available in the destination list you must select Fax and Print on the Options tab in the OneTouch Properties window The Properties button will be disabled in OneTouch as there are no global properties for this type of destination Select a printer or fax devic...

Page 76: ...onship of the image s dimensions Select this option so the image s relative proportions remain constant AutoRotate image for best fit if the image is a Landscape format and the device is printing in the Portrait mode or vice versa rotate the image to fit on the page Collate copies if you are printing more than one page collate the copies Enter the number of copies in the Copies box Advanced click ...

Page 77: ...es for PaperPort From this window you can change the default folder location and options On initial installation of OneTouch all scan configurations send the scanned document to the folder selected in this window When you create new configurations the default settings will also match what you have selected here If you modify the options in an individual configuration changing the options in this L...

Page 78: ...ware must be open before scanning for the scans to be sent to the selected folder in the PaperPort folder pane If PaperPort is not open this option is ignored and the scanned file is sent to the folder selected in either the OneTouch Link Properties or Scan Configuration window for PaperPort PaperPort OneTouch Link Properties window Scan Configuration Properties window PaperPort tab These are the ...

Page 79: ... in the OneTouch Properties window All configuration of the SharePoint server is done using the SharePoint settings tab in the Scan Configuration Properties window 1 Select SharePoint as the destination application 2 Open the Scan Configuration you want to modify for scanning to a SharePoint site or create a new Scan Configuration Select an existing configuration in which you have already specifie...

Page 80: ... want as the prefix in the final file name Because the destination configuration is done through the scan configuration you can set each configuration to scan to different SharePoint site folder filename format using different user credentials and so on This is the same process used as when scanning to different folders using the Transfer to Storage destination as described in detail starting on p...

Page 81: ...on to open the Log Viewer from the SharePoint OneTouch Link Properties window There are no global configuration properties for the SharePoint destination application all configuration is done using the Scan Configuration Properties window as described in the previous section ...

Page 82: ...n the OneTouch Properties window All configuration of the FTP server is done using the FTP Transfer tab in the Scan Configuration Properties window 1 Select FTP Transfer as the destination application 2 Open the Scan Configuration you want to modify for scanning to an FTP server or create a new Scan Configuration Select an existing configuration in which you have already specified your FTP server ...

Page 83: ...TP LINK LOG VIEWER The OneTouch Link Log Viewer opens automatically when scanning is complete Click on the menu arrow next to View logs for and select FTP Link Agent from the list to display the transfer history for the FTP link only Double click on any of the line items to open the selected log file in the Log File Detail View If you open a failed transfer the log file may contain the information...

Page 84: ...tab in the OneTouch Properties window All configuration of the SMTP server is done using the SMTP Settings tab in the Scan Configuration Properties window 1 Open the Scan Configuration you want to modify for scanning to an SMTP server or create a new Scan Configuration Select an existing configuration in which you have already specified your SMTP server information and then click on the Copy butto...

Page 85: ... to different email addresses using different user credentials and so on This is the same process used as when scanning to different folders using the Transfer to Storage destination as described in detail starting on page 68 Click on the Help button in this configuration tab to launch the SMTP help file The help file contains detailed information about the settings in this window and technical im...

Page 86: ...tton to open the Log Viewer from the SMTP OneTouch Link Properties window There are no global configuration properties for the SMTP destination application all configuration is done using the Scan Configuration Properties window as described in the previous section ...

Page 87: ...ser account is outside the scope of this document Supported file types all image and text file formats except HTML are available when scanning to an email application Note that text file formats are only available if an OCR module or application is installed Please refer to Text Formats on page 61 to see a list of text file formats that are available when OCR is installed Destination types the ema...

Page 88: ...e Programs tab and choose a new email client from the program list These are the standard Windows Internet Explorer options Please see your Windows documentation for more information about the Internet Explorer options Color document handling click in the Color document handling settings boxes for the options you want Convert Bitmaps using Screen Resolution use this option to ensure that an image ...

Page 89: ...not contain a text icon and there will be no text editor applications in the Select destination list Destination type this destination type is classified as a Text Based Link To make it available in the destination list you must select Text editing applications on the Options tab in the OneTouch Properties window If the text editing application you are using does not appear in the Select destinati...

Page 90: ...ch destination list You can only delete an application that you have added the destinations that are linked when OneTouch is installed cannot be deleted General OCR settings click in the OCR settings boxes for the options you want The options will apply to all the applications in the group Always send a file even when no text was found the scanned file is sent to the application even if the image ...

Page 91: ... a directory structure for image and text transfer Rich Text Format select this option if your application can open rtf files which are plain text documents that contain formatting Microsoft s WordPad application is a compatible application for the rtf file formation Standard ASCII text file select this option if you want to have plain text without formatting sent to your text editing application ...

Page 92: ... images on the pages you are scanning to be displayed For example choose a color or grayscale scan configuration if your documents contain images that you want posted to your website with the HTML text 4 Click OK 5 Start scanning using the button you selected for scanning with the HTML format When scanning is finished the document is first converted to editable text using the OCR process then conv...

Page 93: ...nt Forward Link To make it available in the destination list you must select STI event forwarding on the Options tab in the OneTouch Properties Window Please note that if you have turned on the option to scan to multiple destinations the Still Image Client destination cannot be selected Please click on the Options tab and deselect Enable scanning to multiple destinations to proceed with scanning t...

Page 94: ...rol Panel is in Category View Windows XP or Home View Windows Vista and 7 the Scanners and Cameras group will be located under either of the following main groups Windows XP Printers and Other Hardware Windows Vista and 7 Hardware and Sound 3 Open the scanner properties window Windows XP click on the scanner icon and then click on the View device properties link on the left side of the window Wind...

Page 95: ... To make it available in the destination list you must select Image editors i e Paint on the Options tab in the OneTouch Properties window If the image editing application you are using does not appear in the Select destination list you can add the application using the Image Documents OneTouch Link Properties window 1 In the OneTouch Properties window select one of the default image editors such ...

Page 96: ...installed cannot be deleted Color document handling click in the Color document handling settings boxes for the options you want These options will apply to all the applications in the group Convert Bitmaps using Screen Resolution use this option to ensure that an image will fit on the computer s screen When a computer screen is set to a lower resolution bitmap images with a higher resolution may ...

Page 97: ... image has not been compressed Tagged Information File select this option if your application supports TIF image files The TIF file format supports multiple pages in a single file JPEG Compressed File this is a compressed image format that is often used when sharing photographs and scanned images electronically as the file size is smaller than a BMP Compugraphics File select this option if your ap...

Page 98: ...ictures in the scanned image are isolated from the text the text on the page is recognized and turned into editable text and the pictures are placed back into the document in the same flow as the original document Destination type this destination type is classified as PDF Link To make it available in the destination list you must select PDF applications on the Options tab in the OneTouch Properti...

Page 99: ...plication button The Add Text Based Link dialog box opens 6 Click Browse to find the application you want to add to the list When you select the application using the Browse button Steps 1 and 2 on the dialog box are automatically filled in and the application icon appears in Step 3 7 Select the icon in Step 3 of the dialog box That is the icon that will appear in the OneTouch Destination List ...

Page 100: ...is the PDF image format with a hidden searchable text layer You will not be able to edit the text the file The application you are adding must be able to open pdf files The options you select at Step 4 determine the page format icons in the OneTouch Properties window for that group of applications Refer to the documentation you received with the application to see which text formats the applicatio...

Page 101: ...nd show that sending the image to the Send to Application link failed Click the Properties button to open the OneTouch Link Properties for the Send to Application link From this window you can configure the default application for this link After configuring the link properties all of the default scan configurations will immediately update to send to the application you specify in this window When...

Page 102: ...ttings in this window The default settings will work with most applications The advanced settings are described below 4 Select a file format and scan configuration in the OneTouch Properties window If you select a text file format the scanned image is converted into editable text before being sent to your selected application 5 Click on OK to close OneTouch 6 Put the document s in the scanner and ...

Page 103: ...ch image transferred Command line arguments input the options that are to be used when the application is launched These values are application specific and you should only input values that were provided to you by the application developer Command line arguments are not required for you to use this link the field can be left blank and you can change the other settings in this section as needed Ap...

Page 104: ...for each OneTouch button 1 Open the OneTouch Properties window and click on the Options tab 2 Select Enable scanning to multiple destinations then click back on the configuration tab 3 Click each destination where you want to send the scanned image in the Selected destinations list Click again to deselect a destination As you click on each destination the Selected destinations number will count so...

Page 105: ...instructions as described in the previous section s for configuring destination specific options Click on OK when you are done making changes in this window 5 Select the file format you want for the scanned image in the Select format panel You can only scan as one file format at a time so all selected destinations must have a common file type As you select destinations destinations that do not hav...

Page 106: ...ion instructions as described in the previous section s for configuring destination specific options Click on OK when you are done making changes in this window 7 Click on OK on the OneTouch Properties window 8 Load the document s in the scanner and start scanning with the button you set to scan to multiple destinations The scanner starts scanning and when finished the image is sent to each destin...

Page 107: ... different file based on your selected job separator 1 Open the OneTouch Properties window 2 Select the Destination Application File Format and Scan Configuration applicable to your scanning batch Make sure the option Create single image files is not selected If this option is selected the job separation features on the Options tab will be disabled 3 Click on the Options tab in the OneTouch Proper...

Page 108: ...options selected you might get varying results Changing the sensitivity level allows you to fine tune the accuracy of the blank page detection When the number of images reaches input the maximum number of images you want in the scanned file The scanner will create a new file each time that number is reached When you are scanning in Duplex mode the number of images captured is double the number of ...

Page 109: ...he blank page discarded deselect the job separation feature on the Options tab Note that when scanning Duplex both sides of the page must be blank for the job separation to occur If both sides of a scanned page are blank the job separation occurs first and a new file will be created each time a blank page is detected If you want a single file created with the blank page discarded deselect the job ...

Page 110: ...ext file format in the Select format panel For example if you want to edit your document in Microsoft s WordPad select that application then choose a file format such as TEXT or RTF 3 Click on OK to save the changes and close the OneTouch Properties window 4 Press or click the OneTouch button you set to scan with OCR Your scanned pages appear in the Destination Application with the text ready for ...

Page 111: ...t As you select Destination Applications that are text applications the text format icon changes to match the file type of the application In some cases the Destination Application supports several file types and you can right click on the icon to choose the particular file type for that application The specific file format is the file name extension on the text format icon TO SELECT A FILE TYPE F...

Page 112: ... formatting when converted Available with Microsoft WordPad and Word Word Document the doc file format used by Microsoft Word Comma Delimited the csv file format used for database or spreadsheet data with fields when the document is converted into editable text the fields are maintained Excel Spreadsheet the xls file format used by Microsoft Excel HTML Document the htm file format used to create w...

Page 113: ...t and graphics With MRC the image is produced using separate processes for text graphics and other elements on the document page The result is clearer graphics and sharper text characters Scans with Use MRC selected may take slightly longer to complete the processing Select Use MRC for documents with harder to read text or lower quality graphics to get the best possible scan output image The Use M...

Page 114: ...ndow 2 Select a Destination Application that has one of the text format file types as the page format such as Microsoft Word or WordPad 3 Right click on the page format icon to see the menu 4 Choose OCR Options from the menu The OCR Properties window opens with the OCR tab selected NOTE The OCR options apply globally to all the OneTouch Destination Applications that perform OCR For example if you ...

Page 115: ...0 SCANNER USER S GUIDE 114 THE OCR TAB The options shown on the OCR tab window are for spellchecking scanned text replacing missing or unrecognized characters and setting the speed and quality levels of the OCR processing ...

Page 116: ...curacy when converting the document into editable text For example if you scan documents with highly technical terms or acronyms not found in typical dictionaries you can add them to your personal dictionary You can also add names that you expect to be in the documents too This way as the OCR process recognizes each letter or symbol there is a higher chance that the technical term or name will be ...

Page 117: ...A PERSONAL DICTIONARY 1 Open any word processing program such as Microsoft Word WordPad or Notepad 2 Create a new document in the word processing program 3 Type each word you want in your new dictionary followed by a carriage return Make sure to spell the words correctly as they will be used for spellchecking Here is an example of what the text file might look like Visioneer OneTouch OmniPage wysi...

Page 118: ...ionaries MyDictionary is an example of a user dictionary 8 Click Add New The Add New User Dictionary window opens 9 Click the drop down arrow for Files of type and choose Text Files txt 10 Select the file you just created for your user dictionary and click Open In the example above the file is named USERDIC1 ...

Page 119: ...s EDITING USER DICTIONARIES Once a dictionary has been added to the list of user dictionaries its list of words can be edited TO EDIT A USER DICTIONARY 1 On the Add New window select the dictionary to edit and click Edit The Edit User Dictionary window opens It lists the words currently in the dictionary The following example shows the words OmniPage and OneTouch are in the user dictionary named M...

Page 120: ... of words in a file to the user dictionary 5 Click Import The file s words will be added to your user dictionary list 6 To export a user dictionary so it can be used by another program select the dictionary on the User Dictionary Files list and click Export The Export User Dictionary window opens 7 Select the dictionary file to export and click Save The file is exported as a formatted dictionary w...

Page 121: ...choose this option if some document pages contain text in columns and you want it kept in separate columns similar to the original layout If table like data is encountered it is placed in columns not in a gridded table Single column with table choose this option if your document contains only one column of text and a table The table will be placed in a grid in the Destination Application you have ...

Page 122: ...then flow from one column to the other which does not happen when text boxes are present True page this output format uses absolute positioning on the page to keep the original layout of the pages including columns This is done with text picture and table boxes and frames True Page is the only choice for documents scanned with the PDF format It is not available for the TXT RTF CSV or XLS formats S...

Page 123: ...ually produce poorer quality images Scan configurations with Acuity options work with OneTouch scan settings to produce the best quality images This section explains how to use the Visioneer Acuity features when choosing new scan settings for your scanner The Acuity options appear on the Scan Configuration Properties window that you use to create a new scan configuration for your scanner THE ACUIT...

Page 124: ...w scan configuration The options are Do not use Acuity image processing scanning will not use the Acuity processing Default settings automatically selects the options your scanner can use with any scan mode Black White Grayscale and Color 6 Select the options for scanning AutoCrop to original Select this option to let the software automatically determine the size of the item being scanned Straight...

Page 125: ...ted Therefore selecting Edge Cleanup will also select AutoCrop and AutoDeskew This option is only available when scanning in Black White Despeckle Speckles are small spots on an image that the scanner interpreted as a valid part of the document For example an irregularity in the paper or a small wrinkle or the holes where a staple was removed may show up as speckles on the scanned image The Despec...

Page 126: ...the OneTouch Panel and the OneTouch Properties window both show the Acuity icon as a reminder The Acuity icon on the top of the OneTouch Panel and on the scan configuration remind you that the scan will use the Acuity settings The summary of the scan settings also indicates Acuity settings ...

Page 127: ...ntenance change some of the hardware options configure the scanner interface behavior and adjust application options that may be available for your scanner 1 Right click on the One Touch icon and choose Show Hardware from the pop up menu 2 The Hardware Properties dialog box opens and shows information about your Visioneer scanner 3 Click the Properties button ...

Page 128: ...SCANNING AND CONFIGURING ONETOUCH 127 DEVICE SETTINGS Please refer to Device Settings on page 149 DRIVER SETTINGS Please refer to Driver Settings on page 151 ...

Page 129: ...VISIONEER STROBE 500 SCANNER USER S GUIDE 128 ...

Page 130: ...g the Scanner Interface on page 130 Scanning on page 131 Using the Preview Window on page 133 Document Source Configuration on page 141 Summary on page 145 Presets on page 146 Document Settings on page 151 Image Enhancements on page 160 Driver Configuration on page 172 Hardware Properties and Interface Behavior on page 174 ...

Page 131: ...ace can be accessed from any TWAIN scanning application you have installed on the computer The driver interface described herein is the TWAIN driver that has been developed for your scanner The interface described in this section is the one provided with your scanner and you will see it when scanning from PaperPort or OmniPage Other TWAIN compliant scanning applications may also access this interf...

Page 132: ...ioneer Acuity is automatically installed when you install the scanner driver from the installation disc If you downloaded the scanner driver from our website make sure you also download and install Visioneer Acuity 1 Load the document s in the scanner 2 Adjust the settings in the interface for the item you are scanning 3 Click on the Scan button 4 When scanning is complete click Done to close the ...

Page 133: ... regions NOTE You can lock or unlock the scanner s interface from the driver configuration options for your scanner The instructions for changing this setting are in the Driver Settings section of this guide If you are unable to change this setting the option may have been set by your system administrator Please contact your system administrator for more information ...

Page 134: ...here is a page in the scanner the scanner will scan and display a sample image in the preview window If you do not have a page in the scanner when you click Preview the preview window will open and display an empty scan area You will need to place a page in the scanner and click Get preview to scan and display a sample image 3 The preview window displays the scan area and the current scan region T...

Page 135: ...ou select any of the document image adjustment options such as an option to automatically crop straighten or rotate an image it will not show in the sample image preview The preview window displays an unaltered view of the item size and position in the scanner Any document image adjustment options will be used while scanning and saving images 5 After you adjust the scan settings click Refresh prev...

Page 136: ...et Important do not change the page size for the scanned image after you create custom regions When you have set a custom region in the preview window the page size field will display user defined indicating you have specified one or more custom regions for scanning Changing the page size after you create a custom region discards the custom regions and sets a single scan region to the size you sel...

Page 137: ...ton down and then drag your mouse to create a scan region Release the mouse button when the area you want is within the rectangle If you want to create a region that overlaps another region hold the Ctrl control key on the keyboard while you click and drag the mouse to create the region You can release the Ctrl key after you start creating the overlapping region You only need to hold down the Ctrl...

Page 138: ... set in the preview window The number of scan regions you can create is limited by the scanner model and installed modules For instance most scanners have only one region When you select a paper size in the Page size list or input the dimensions in the custom page size fields you are setting a scan region When Visioneer Acuity is installed you can create multiple scan regions for each image scanne...

Page 139: ... cursor will change to a dual directional arrow Click on the line and drag the mouse to resize the region If you click on the top or bottom edge you can only resize the region up or down If you click on the left or right edge you can only resize the region left or right Click on a corner edge and then drag the mouse to resize the region in all directions Note that you can only resize the scan regi...

Page 140: ...ion that is in the way and select Temporarily send this region to the back to move that region behind the one that you want to move or resize This is a temporary change in the region ordering and cannot be undone That region will automatically move back into its position when you click to move or resize a region REORDERING REGIONS If you have created multiple scan regions you can reorder the regio...

Page 141: ...region number down one in the processing order This option is not available if the region you right clicked on is already the last region in the processing order After selecting this option all other regions will have their number update automatically as appropriate Make this the last region select this option to set the region number to the last number in the processing order This option is not a...

Page 142: ...ent The grayscale scan mode is often used when scanning documents or graphics where the original color does not need to be retained but the graphics need to be legible Grayscale scanning preserves the graphic quality while keeping the file size less than that of a full color scan Black and White scans the document in bitonal where everything on the page is either black or white This setting is oft...

Page 143: ...e This setting is often used when scanning typed or written documents When there are not a lot of graphics or if the graphics are not needed this setting is ideal for archiving documents to a server or on a disc send through email or posting to a web page as the file size is smaller than the other scanning modes SOURCES IDENTICAL If the scanner has multiple paper source options select this option ...

Page 144: ...his option is always selected and grayed out if the scanner hardware does not support the feature While the option to enable or disable Sides identical is in the source configuration list the color mode is not the only option that can be individually configured for each side Other options in the scanner interface such as resolution brightness contrast etc will also be individually set for each sou...

Page 145: ...the top of the menu to collapse the list Select the options in the scanner interface that you want to use for the second side Tip Save the changes to a Preset when you are done selecting options for each source Please refer to Presets for more information ...

Page 146: ...G FROM TWAIN AND WIA 145 SUMMARY The Summary area displays some of the basic scan options selected in the interface Clicking on one of the links will open the area of the interface where the setting is located ...

Page 147: ...you want to save changes to the Last used settings preset without scanning Click the Cancel button to close the scanner interface without saving any changes To save a new preset 1 Adjust the options in the scanner interface as needed 2 Click on the right arrow and select Save as from the list 3 After clicking on the save option a dialogue opens for you to type in a name Type in the name you want t...

Page 148: ...elete a preset 1 Click the drop menu under Presets and select the preset you want to delete 2 Click the right pointing arrow button and select Delete 3 Click Yes when prompted to confirm that you want to delete the currently selected preset EXPORTING PRESETS 1 Click on the right pointing arrow and select Export from the list ...

Page 149: ...u want the preset file to be saved Click on Choose Make sure to choose a location where you will be able to easily find the file 4 Select the preset you want to export in the dialogue for exporting a preset If you want to export multiple presets click on each preset name You may need to hold down the Ctrl Control key on your keyboard while clicking on each preset name to select multiple presets ...

Page 150: ...s option to skip the preset with the duplicate name Select the option Do this for all conflicts to have the action you select in this dialogue be used for all conflicts found IMPORTING A PRESET If you have previously exported presets or another user has given you their presets files select the import option to add those presets to your current list Note that if you import presets that were created...

Page 151: ...names If you see a notification indicating that a preset with the same name already exists select one of the options on screen to continue Overwrite select this option to replace the current preset with the one you selected from the list Keep both select this option to keep both presets The preset you selected will have a counting number added to the end of the preset name for example Custom prese...

Page 152: ...enable the other panels which are also described in this section Advanced panel this panel contains advanced document handling options If you select an option in this panel that also appears on the Main panel when you return to the Main panel that option will be selected The Document settings section when the Basic document source configuration mode is selected The Document settings section when t...

Page 153: ...d on the current source displayed in the source list For example when the flatbed source is selected the manual feed option will be disabled If an option is unavailable check to see which source is displayed at the top of the source list when in the Advanced interface view Note that even when Sources identical is selected any options that are only available for a specific source will be discarded ...

Page 154: ...ve the slider left or right to change the resolution for the scanned image The higher the resolution the clearer the image However high resolution scans also produce larger file sizes The available range displayed in the slider area are within the minimum and maximum range supported by your scanner The resolution slider will always display the correct range for the current scanner Choosing resolut...

Page 155: ...ble document sizes are within the scanner s range of minimum and maximum item size Custom document sizes Select the measurement units you want to use from the Units list If the Document size list does not include the document size for your scanning batch click in one of the fields below the document size list Input the width of the document in the first field then input the height in the second fi...

Page 156: ... ROTATE IMAGE Select an option in this list to have the final image rotated when scanning is complete Flip Back Side Select this option if you are scanning duplex pages that are calendar style orientation This option will rotate the back side image 180 degrees from the front side When scanning in duplex mode without this option selected the back side image of calendar orientation pages will appear...

Page 157: ... images to be merged The sides will not be merged if the height of either the front or rear image exceeds this value For example if you are scanning a batch of mixed documents such as cheques and statements you may want both sides of the cheques merged into one image but not the statements The Height threshold needs to be lower than the length of the documents you do not want merged into a single ...

Page 158: ...hes 1 mm to 10 mm AUTOMATIC IMAGE CROPPING Depending on the scanner model and installed software there may be more than one auto cropping option in the interface Crop to original select this option to let the scanner automatically determine the size of the item being scanned This option is only available if the scanner supports this feature This option may occasionally be grayed out as not all sca...

Page 159: ...ble affect in the final image file You should try test scans using the different levels of subsampling to make sure you are happy with the image quality 4 4 4 no subsampling and the ratio between color and luminosity remains unchanged 4 2 2 mid level ratio between color and luminosity 4 1 1 highest ratio difference between color and luminosity which results in saving the smallest file size Compres...

Page 160: ...Advanced source configuration mode 6 In the Document settings section click on the Advanced tab 7 If your scanner and application supports compressed file transfers the Compression option will now be available SKEW DETECTION This option detects when a page has been fed through at an angle Select an option from the drop menu to turn on this feature When scanning always make sure the paper guides ha...

Page 161: ...ource configuration mode is selected this is the only panel available Change to the Advanced source configuration mode to enable the other panels which are also described in this section Color processing panel this panel contains advanced options for processing colors in the final scans Advanced panel this panel contains advanced image enhancement options for improving the clarity of the scanned i...

Page 162: ...e current source displayed in the source list For example when the flatbed source is selected the manual feed option will be disabled If an option is unavailable check to see which source is displayed at the top of the source list when in the Advanced interface view Note that even when Sources identical is selected any options that are only available for a specific source will be discarded if the ...

Page 163: ...is the overall lightness of the image Move the slider left or right to darken or lighten the image Adjusting the brightness level adjusts the tone of the pixels without changing the true color of the pixels such as when adjusting hue Choosing brightness values Adjusting the brightness level is based on how you want the image to appear and there is no standard to adhere to Below are some recommende...

Page 164: ...u want try adjusting the monitor s brightness level Refer to the monitor s user guide for adjusting the brightness level and see if the manufacturer has any recommended settings Black background scanners Some scanners have a black background plate A black background results in more precise cropping results and skew detection However when scanning thin paper such as multipart color forms or ruled w...

Page 165: ...nal image at the default setting of 50 contrast level 25 contrast and 75 contrast Technical note Most monitors have a contrast setting that is user adjustable When viewing scanned images on screen versus printing the image the contrast setting of the monitor may affect how clear a scanned image looks when compared to the original If the scanned image is too different from the original image or if ...

Page 166: ...els of the same color rather than just adding white Adjusting the gamma level is based on how you want the image to appear and there is no standard to adhere to Color image gamma examples The examples below show the original image at the default setting of 1 8 gamma level then 1 0 gamma and 2 6 gamma Adjusting the gamma level does not make the image completely black nor completely white Technical ...

Page 167: ... microfilm Newspaper microfilm reverses black and white so that when viewed on a monitor the text is white and the paper is black The following example shows the original grayscale image and the inverted image The following example shows the original color image and the inverted image MIRROR IMAGE The Mirror image option flips the image left to right ...

Page 168: ...l document is dark such as a colored background that may interfere with detecting black move the slider left This tells the scanner that the level to look for is dark only very dark areas such as text are converted to black pixels If you are scanning documents that are in good condition with black text on a white background the default threshold option will properly scan the item This level only n...

Page 169: ...r dropout tells the scanner and software to remove a specific color from the image You can choose either Red Green or Blue or define a custom color to be dropped out of an image To input a custom color using its RGB value select Custom in this list and then input the values for R G and B in their appropriate boxes where R G and B are numbers from 0 to 255 Tolerance use the slider to adjust the pre...

Page 170: ...his option to use the scanner s default Gamma table which has been calibrated to produce the best quality color results for your scanner When this option is not selected the resulting scans will be dark and the brightness contrast and gamma options will require a greater amount of adjustment to affect the overall lightness of the image ADVANCED PANEL OPTIONS The options in this panel may also appe...

Page 171: ...filter MOIRÉ REDUCTION Moiré patterns are wavy or rippled lines that may appear in the scanned images of newspapers and magazines and sometimes scanned images of photos line drawings and color scans of textured paper Select the Moiré reduction option to have the driver attempt to find and remove moiré patterns from the image Please note that when Moiré reduction is enabled the scanner may scan slo...

Page 172: ...the white page in the final image to appear shaded with a pale grey This option is only available when scanning in Color or Gray For the best automatic results you can simply select the type of paper you are scanning from the list Alternatively you can input a number in the Custom value field The value you set in this field can be from 128 to 255 If you set the custom value to 128 you are telling ...

Page 173: ... to see information about why the feature is unavailable MODULE CONFIGURATION When image processing modules are installed they will appear in the list on the Configure tab Use this tab to enable the modules you want to use when scanning There are some features in the scanner interface that are disabled until a module is installed that contains those options When the module is installed the feature...

Page 174: ...he scanner When this option is not selected front fed paper will exit from the front of the scanner Calibrate click the Calibrate button to start the scanner calibration wizard The scanner self calibrates when you click the Calibrate button The calibration window on screen will close automatically when calibration is finished If it doesn t close automatically click the Finish button SCANNER MAINTE...

Page 175: ...the list Click Yes if you are prompted by the Windows User Account Control to confirm that you want make changes to the system settings Windows Vista from the Windows Control Panel open Hardware and Sound and then Scanners and Cameras Click on the scanner icon then click on the Properties button Click Yes if you are prompted by the Windows User Account Control to confirm that you want make changes...

Page 176: ...MAINTENANCE COUNTERS Counters click the reset button next to the counter you want to set back to 0 You can use this option to monitor the number of scans completed since the last time a part has been replaced DRIVER SETTINGS The options in this panel are for configuring how the scanner interface will behave in some scenarios Only advanced users should modify any of the options in this section Opti...

Page 177: ...omplete for this option to work Profile overrides capabilities some scanning applications have the option to adjust the scan settings and scan without opening this scanner interface The next time this interface opens the last used settings will match the application settings that were used to scan Select this option to have the settings reset to the last ones used when this interface was open Enab...

Page 178: ...ing select this option to have the scanner automatically start scanning when an item is inserted in the front of the scanner Function select the One Touch function number that you want to use for automatic front feed scanning Select Current to always use the current function number shown on the scanner display ...

Page 179: ...VISIONEER STROBE 500 SCANNER USER S GUIDE 178 ...

Page 180: ...e 182 Replace the ADF Pad Assembly on page 185 Replacing the Roller Assembly on page 186 Troubleshooting on page 188 Uninstalling Your Scanner on page 191 The Visioneer Strobe 500 Scanner Specifications on page 192 The Visioneer Strobe 500 Parts List on page 194 This section contains information about maintenance troubleshooting uninstalling scanner specifications and spare parts ...

Page 181: ...power switch always turn off the scanner and unplug the power cord before performing maintenance unless the maintenance instructions below specifically state to leave the scanner plugged in and powered on Always unplug the USB cable from the scanner before performing maintenance unless the maintenance instructions below specifically state to leave the scanner plugged in Wear an anti static strap t...

Page 182: ... opens after a few moments 1 Pull the ADF cover release on the top of the scanner body to open the Automatic Document Feeder cover 2 Remove the jammed paper and close the cover To reduce the number of paper jams smooth and straighten the paper before scanning and adjust the guides to the paper size and insert the paper evenly into the ADF ...

Page 183: ...ing lines in the scanned image it is time to clean the scanner CLEANING THE SCANNER BODY 1 Wet a soft cloth with some isopropyl rubbing alcohol 95 2 Pull the ADF cover release on the top of the scanner body to open the Automatic Document Feeder cover 3 Wipe the scanner glass and plastic surfaces on the inside of the scanner Make sure you clean the glass located in the scanner body and on the under...

Page 184: ...CKING STATION CLEANING THE INPUT TRAY 1 Wet a soft cloth with some isopropyl rubbing alcohol 95 2 Wipe down the input tray with the cloth CLEANING THE ROLLER AND PAD ASSEMBLY 1 Wet a soft cloth with some isopropyl rubbing alcohol 95 2 From the back of the scanner lower the input tray Paper Sensor Rollers located in both the body of the scanner and under the scanner lid ...

Page 185: ...docking station and lower the rear cover 4 Wipe the feed roller from side to side Rotate the roller to clean its entire surface 5 Wipe the ADF pad from top to bottom Be careful not to snag the cloth on the springs on either side of the pad 6 Wipe clean all plastic surfaces then close the rear cover ...

Page 186: ... order a new one See the The Visioneer Strobe 500 Parts List on page 194 for ordering information 1 From the back of the scanner lower the input tray 2 Press down on the two latches on the back of the docking station and lower the rear cover The ADF pad is located behind the input tray 3 Squeeze the plastic clamps that hold the pad assembly in place and lift the pad up and out 4 Reverse the proced...

Page 187: ...ou should clean it as excessive dust on the roller will make it appear worn and smooth You cannot properly diagnose a worn roller until you have cleaned it 1 From the back of the scanner lower the input tray 2 Press down on the two latches on the back of the docking station and lower the rear cover 3 The roller is held in place with a lock tab that rotates to lock and unlock it To unlock the tab r...

Page 188: ...e with the slot in the scanner 9 Rotate the lock tab into the slot on the scanner 10 Press down on the lever to lock the roller in place The lock will click into place when it is secure However if it does not rotate easily into the housing make sure the flange is properly seating in its latch 11 Close the rear cover when you re finished ...

Page 189: ... acquiring images If you use multiple TWAIN devices with your computer you may have selected another source for images Start the PaperPort software and click the Scan icon then make sure Visioneer Strobe 500 is selected as the scanner Problem The installation will not complete successfully If installation finishes the scanner s OneTouch options do not seem to work properly A likely cause is that s...

Page 190: ...n page 182 If that doesn t solve the problem the pad assembly may need to be replaced It is user replaceable See Replace the ADF Pad Assembly on page 185 for the steps to replace the pad Problem If the USB cable is disconnected during a scan the scanner does not reconnect when the USB cable is plugged back in Unplug the power cable from the scanner and then plug it back in If the scanner does not ...

Page 191: ...ses you should turn off the scanner and check the scanner setup Make sure the USB cable is plugged into the scanner and computer Make sure the power cord is plugged into the scanner and into a wall outlet or USB port Error Code Problem Description Solution Red Scanner is not connected to the computer The LED does not flash and the status light remains red A cable may be loose Check that the scanne...

Page 192: ...ich applications you installed during the scanner setup the application list may include Visioneer OneTouch Visioneer OneTouch OmniPage OCR module Nuance PaperPort Nuance OmniPage Nuance PDF Converter Uninstalling Visioneer Acuity Visioneer Acuity is automatically installed when you install the scanner driver using the installation disc You can also download the Visioneer Acuity module from the su...

Page 193: ...Image Sensor Light source 3 color RGB LED Interface Hi Speed USB 2 0 Scanner body dimensions Width 11 7 inches 298 mm Depth 3 4 inches 86 mm Height 2 8 inches 71 mm Docking Station dimensions Width 11 7 inches 298 mm Depth 18 9 inches 480 mm Height 11 1 inches 282 mm Weight Scanner body only 3 5 pounds 1 6 kg Weight With Docking Station 5 5 pounds 2 4 kg Operating temperature 50 104 F 10 35 C with...

Page 194: ...ns UL C UL FCC Class B CE RoHS ENERGY STAR Supported Operating Systems Microsoft Windows 32 bit XP Service Pack 2 or 3 32 bit or 64 bit Vista Service Pack 1 or 2 32 bit or 64 bit 7 32 bit or 64 bit 8 Scanner Drivers TWAIN WIA Bundled Software Visioneer OneTouch Nuance PaperPort Nuance OmniPage Nuance PDF Converter ...

Page 195: ...d numbers when ordering replacements for your Visioneer Strobe 500 scanner Part Name Part Number Docking Station 85 0533 000 ADF Pad 57 0130 000 Roller Assembly 57 0113 000 USB Cable 35 0225 000 USB Power Cord 35 0229 000 AC Power Cord 35 0226 000 US 35 0227 000 EUR 35 0228 000 UK Power Supply 37 0088 000 or 37 0093 000 ...

Page 196: ...Scan 51 cancel 64 Contrast 53 163 Copy button 47 Create single image files 58 csv file format 111 D Delete button 47 Despeckle 162 169 Destination Application text file format 110 Destination application 43 48 58 66 76 Burn to CD 72 Email application properties 87 Event Forward STI 92 Image application properties 95 Microsoft Explorer HTML 91 OCR 46 109 Text application properties 89 Text file for...

Page 197: ... Maintenance 173 175 Mask 170 Maximize Quality 60 61 Merge two sides 155 Microsoft Internet Explorer 91 Microsoft Outlook 48 Microsoft Paint 48 95 Microsoft Word 46 48 89 109 Minimize Size 60 61 Mirror image 166 Missing Character 115 Module Configuration 172 Moiré Patterns 53 Moiré radius 170 Moiré reduction 170 monitor 10 MRC 112 Multi stream 141 N New button 47 Normal 60 61 Normal PDF 112 nPDF 1...

Page 198: ...188 Scanner driver 24 Scanning mode 51 52 63 Screen Resolution 87 95 Searchable PDF 111 Select Button 48 Select configuration 46 Properties 52 Select destination 48 Select format 46 Send to Application 100 Show all destinations 48 Show Hardware 126 Show Progress Window 49 Sides identical 143 Simple Text 111 112 Size 53 Skew detection 159 Skip Blank Originals 54 Skip blank originals 157 Software 24...

Page 199: ...INDEX 198 W White Level 171 Word Document 111 X xls file format 111 ...

Page 200: ...Copyright 2013 Visioneer Inc 05 0794 200 I N T E L L I G E N T S C A N N I N G S O L U T I O N S ...