M
AINTENANCE
V
ISIONEER
®
P
ATRIOT
TM
H60 / H80
S
CANNER
U
SER
’
S
G
UIDE
49
Problem
: The paper jams the ADF.
To reduce the number of paper jams, smooth and straighten the paper before scanning, and adjust the guides to
the paper size. Paper fed into the ADF at an angle can cause the feed mechanism to jam. If paper jams are
occurring more frequently, try cleaning the roller with a soft cloth dampened with Isopropyl rubbing alcohol.
Excessive dust on the roller can make it appear worn and will cause issues feeding paper. See
on page 40 for cleaning instructions.
Problem
: The ADF won’t feed pages properly.
A dirty or worn roller can cause documents to feed in skewed at an angle, or multiple pages to feed at the same
time. First, try cleaning the rollers as described in
Cleaning Inside the Automatic Document Feeder
on page 40. If
the problem persists, the separation and/or feed rollers may need to be replaced. Please see
Problem
: If the USB cable is disconnected during a scan, the scanner does not reconnect when the USB cable is
plugged back in.
Unplug the power cable from the scanner, and then plug it back in.
If the scanner does not reconnect:
1.
Unplug the power cable from the scanner.
2.
Restart your computer.
3.
After the restart is complete, plug the power cable back in.
Problem
: The scanner reports a Double Feed error when there is only one page in the scanner.
Try cleaning the double feed detection sensor. Dust on the sensor may prevent the sensor from working properly.
Error Light Troubleshooting Codes
Normal Operation
■
Steady blue
: indicates the scanner is ready to scan.
■
Slow flashing blue
: indicates the scanner is in low power mode.
■
Rapid flashing blue
: indicates the scanner is waking up from low power mode.
Summary of Contents for PATRIOT H60
Page 1: ...Scanner User s Guide...
Page 16: ...VISIONEER PATRIOTTM H60 H80 SCANNER SETUP 16 SCANNER USER S GUIDE...
Page 34: ...VISIONEER PATRIOTTM H60 H80 LOADING DOCUMENTS TO SCAN 34 SCANNER USER S GUIDE...
Page 58: ...VISIONEER PATRIOTTM H60 H80 APPENDIX A COPY REGULATIONS 58 SCANNER USER S GUIDE...
