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S

CANNER

 U

SER

S

 G

UIDE

7

W

E L C O M E

Your new Visioneer

®

 scanner can quickly scan stacks of single-sided or double-sided pages and place their 

electronic images on your computer.

W

HAT

S

 

IN

 

THE

 B

OX

Before proceeding, check the contents of the box. If items are missing or damaged, contact the dealer where you 
purchased the scanner.

S

YSTEM

 R

EQUIREMENTS

Intel Pentium 4 or equivalent processor

DVD-ROM drive capable of reading Dual Layer DVDs

Universal Serial Bus (USB) port

Visioneer® Patriot™ H60
or
Visioneer® Patriot™ H80

Quick Install Guide

Technical Support Card

Installation Disc

USB 3.0 Cable

Power Supply

Power Cord

Summary of Contents for PATRIOT H60

Page 1: ...Scanner User s Guide...

Page 2: ...han the licensee s personal use and as specifically allowed in the licensing agreement without the express written permission of Visioneer ISIS is a registered trademark of EMC2 Corporation in the Uni...

Page 3: ...owned by the U S Environmental Protection Agency The ENERGY STAR Imaging Equipment Program is a team effort between the U S European Union and Japanese governments and the office equipment industry t...

Page 4: ...function that is not specifically described in this documentation Never remove covers or guards that are fastened with screws There are no operator serviceable areas within these covers Never locate...

Page 5: ...e USB Cable and Turn on the Power 21 Installing Visioneer OneTouch 24 Installing Additional Applications 25 View the User Guides 25 Register Your Scanner 26 Loading Documents to Scan 27 Supported Docu...

Page 6: ...ument Feeder 40 Replacing the Separation Roller 42 Replacing the Feed Roller 44 Troubleshooting 47 Error Light Troubleshooting Codes 49 Uninstalling Your Scanner 51 Visioneer Patriot H60 H80 Specifica...

Page 7: ...ceeding check the contents of the box If items are missing or damaged contact the dealer where you purchased the scanner SYSTEM REQUIREMENTS Intel Pentium 4 or equivalent processor DVD ROM drive capab...

Page 8: ...cal support card contact information for technical support and customer service and a brief overview of our standard product warranty The following soft copy documentation is available on the installa...

Page 9: ...higher After a double feed is detected and scanning has been paused press the button for less than 1 5 seconds to ignore the error and continue scanning Press the button for over 1 5 seconds to stop...

Page 10: ...SER S GUIDE 5 Connections Scanner connection ports Safety Lock Slot Connect a Kensington style safety lock Universal Serial Bus USB 3 0 Port Connect the scanner to the computer via the USB 3 0 cable P...

Page 11: ...the following illustration s The above illustrations are for example purposes only Your scanner s packaging may vary slightly 3 Lift the input tray up from the scanner Pull the output tray down from t...

Page 12: ...illustrations are for example purposes only Your scanner s packaging may vary slightly 5 Slide the release switch in the output tray if you want it to lay flat on the desk CONNECT THE POWER CORD Note...

Page 13: ...nto the power supply and into a wall outlet MOVING OR REPACKING THE SCANNER If you want to move or repack the scanner please follow the instructions in this section to prevent damage to the scanner s...

Page 14: ...SETUP 14 SCANNER USER S GUIDE 3 Lift the output tray up and fold it against the scanner Press on the output tray until it clicks in place 4 Flip the paper guides closed so that they are flat against t...

Page 15: ...he USB symbol A lock is not provided with the scanner and this document does not contain instructions on purchasing and installing a safety lock If you choose to use a safety lock please carefully rea...

Page 16: ...VISIONEER PATRIOTTM H60 H80 SCANNER SETUP 16 SCANNER USER S GUIDE...

Page 17: ...w the installation to proceed Although the messages will differ based on the software your computer is running in each case you should allow the installation to proceed if that option is available Alt...

Page 18: ...lly Open the Windows options for your computer s disc drives Double click the icon for your DVD ROM drive The Installation menu for the disc should now open If the menu does not open From the list of...

Page 19: ...ightly from the list shown in the window 10 If a version of the software is already installed on the system the option will be greyed out However if there is a newer version available on the disc or o...

Page 20: ...o be deleted In order to be installed they will either have to be downloaded again or installed from the DVD 14 Once all software has been downloaded click Install now Installing the Scanner Driver Th...

Page 21: ...rupted window 3 The software will now be installed 4 Stop when you see the Complete the installation by connecting your hardware window Do not click OK yet Leave the window open and proceed to the nex...

Page 22: ...t locations If the plug does not attach easily make sure that you are plugging it in correctly Do not force the plug into either connection 3 Turn on the scanner power The status light comes on and fl...

Page 23: ...en you re certain that the software has completely loaded return to the Complete the installation by connecting your hardware window 5 Click OK to complete the installation process 6 Click Close on th...

Page 24: ...sioneer License Agreement window read the license agreement If you accept the terms select I Agree then click Next If you choose not to accept the license agreement the installation will terminate and...

Page 25: ...versions of the software available online the Web button will be shown and selected by default Select the desired location to install the software from 4 If any of the Web buttons have been selected...

Page 26: ...s you free access to software updates for your scanner You will need an active network connection to register your scanner If you do not have network access you can contact our customer service depart...

Page 27: ...rds with this scanner Maximum amount of paper in the input tray Approximately 80 pages of 20 lb 75 80 g m2 new printer paper Document size Minimum size width x length 2 x 2 inches 51 x 51mm Maximum si...

Page 28: ...ographs where the coating can flake off during scanning and leave residue in the scanner Extremely smooth shiny or highly textured paper may cause the paper feed rollers to slip across the page and ca...

Page 29: ...uide switch is in the down position the paper guides can be adjusted to a maximum of 8 5 inches 216 mm wide If the paper guides are adjusted wider than the maximum for regular paper documents may skew...

Page 30: ...tomatic Document Feeder 4 You can now scan the documents using the scanner buttons OneTouch or one of the other scanning interfaces Note Occasionally the last page in a scanned batch may not be ejecte...

Page 31: ...you want to scan a long document of dot matrix paper try placing the document stack on the desk behind the input tray Close the input tray extension and place the leading page in the input tray 2 Sli...

Page 32: ...your computer OneTouch Button Panel Use this scan option when you want to scan from the computer screen Scanning from the on screen OneTouch Button Panel is the same as selecting a scanning option on...

Page 33: ...ner then click the Scan button in the TWAIN interface window Please see the TWAIN Scanning Guide on the installation disc for instructions You can also click the Help button in the TWAIN interface to...

Page 34: ...VISIONEER PATRIOTTM H60 H80 LOADING DOCUMENTS TO SCAN 34 SCANNER USER S GUIDE...

Page 35: ...pening the scanner If your scanner has a power cord and or power switch always turn off the scanner and unplug the power cord before performing maintenance unless the maintenance instructions below sp...

Page 36: ...the system settings Device Settings The Device Settings tab shows the hardware information for your scanner The options on the Device Settings tab will be available based on whether or not the scanne...

Page 37: ...n the scanner is connected to the computer and this option is selected or when a different scanner of the same model is connected a notification will show indicating that the firmware version is out o...

Page 38: ...ooting and maintaining the scanner please make sure the paper guides are fully seated before closing the scanner Check the position of the paper guides in your scanner compared to the following illust...

Page 39: ...due to a paper jam in the Automatic Document Feeder a warning opens after a few moments 1 Open the Automatic Document Feeder cover Do not attempt to remove a jammed page with the scanner closed 2 Rem...

Page 40: ...pages have been scanned If you are getting frequent paper jams multiple pages feeding at the same time or you re seeing lines in the scanned image it is time to clean the scanner Note Be careful when...

Page 41: ...GUIDE 41 4 Wipe clean the rollers and glass in the underside of the ADF door Rotate the rollers to clean the entire surface 5 Using a clean dry cotton swab brush away any dust on the double feed dete...

Page 42: ...ing the roller you should clean it as excessive dust on the roller will make it appear worn and smooth You cannot properly diagnose a worn roller until you have cleaned it You should generally replace...

Page 43: ...ew roller out of its packaging Clean any dust off the roller before installing it 8 Slide the new roller onto the bar Make sure the struts on the bar line up to the slots in the end of the roller 9 In...

Page 44: ...r will wear out and is designed to be a user replaceable part A worn roller can cause documents to feed in skewed at an angle or multiple pages to feed at the same time Before replacing the roller you...

Page 45: ...om the scanner Note if the paper guides are in front of the roller cover when you open it they will automatically release from the scanner body If this happens follow the instructions on page 38 for r...

Page 46: ...o the roller channel Align the tab on the lock flange with the slot in the scanner Make sure the belt on the roller is facing you and that the gears on the roller module properly align to the gears in...

Page 47: ...the cover is not fully closed it will break during scanning and damage the scanner 10 Make sure the paper guides are properly seated in the scanner 11 Close the scanner when you re finished TROUBLESHO...

Page 48: ...Why won t my scanner buttons work after scanning with Windows Image Acquisition WIA After performing a scan using the WIA interface you must close the application you were using before scanning with...

Page 49: ...e the Automatic Document Feeder on page 40 If the problem persists the separation and or feed rollers may need to be replaced Please see Replacing the Separation Roller on page 42 and Replacing the Fe...

Page 50: ...r as described in Cleaning Inside the Automatic Document Feeder on page 40 2014 The scanner s cover is open The ADF door is not closed all the way Open the scanner make sure the paper guides are prope...

Page 51: ...with your scanner and which applications you installed during the scanner setup the application list may include OneTouch OneTouch OCR module Uninstalling Visioneer Acuity Visioneer Acuity is automati...

Page 52: ...images per minute 200 and 300 dpi Optical Resolutions 200 300 and 600 dpi Interpolated Resolutions 75 100 150 400 500 and 1200 dpi these resolutions are available when Visioneer Acuity is installed In...

Page 53: ...nning 0 5 Watt power off Cable Information AC Power Cord US 3P 7A 125V L 1800mm 3C 18AWG BLACK LONGWELL PH8BIEDJF0AA05B RoHS EUR CEE 2P G BASE 16A 250V L 1800mm 3Cx0 75mm2 BLACK LONGWELL PG8B9CIJG0A 0...

Page 54: ...VISIONEER PATRIOTTM H60 H80 MAINTENANCE 54 SCANNER USER S GUIDE USB 3 0 Cable 35 0253 000 AC Power Cord 35 0103 000 US 35 0104 000 EUR 35 0105 000 UK Power Supply 37 0098 000 Part Name Part Number...

Page 55: ...than 75 or more than 150 of the linear dimensions of the original Postal Money Orders Bills Checks or Drafts of money drawn by or upon authorized officers of the United States Stamps and other repres...

Page 56: ...al of Canada or of a province or the seal of a public body or authority in Canada or of a court of law Proclamations orders regulations or appointments or notices thereof with intent to falsely cause...

Page 57: ...ound guilty of making such reproductions Currency notes Bank notes and cheques Bank and government bonds and securities Passports and identification cards Copyright material or trademarks without the...

Page 58: ...VISIONEER PATRIOTTM H60 H80 APPENDIX A COPY REGULATIONS 58 SCANNER USER S GUIDE...

Page 59: ...Copyright 2018 Visioneer Inc 05 0935 100 I N T E L L I G E N T S C A N N I N G S O L U T I O N S...

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