Visioneer PATRIOT P15, User Manual

Page 1: ...User s Guide Windows...

Page 2: ...licensee s personal use and as specifically allowed in the licensing agreement without the express written permission of Visioneer The PaperPort brand name and logo are registered trademarks of Nuance...

Page 3: ...maintain compliance with FCC regulations ENERGY STAR FOR THE USA Energy Program compliance As an ENERGY STAR partner Visioneer Inc has determined that this product meets the ENERGY STAR guidelines for...

Page 4: ...icing Do not do these Never attempt any maintenance function that is not specifically described in this documentation Never remove covers or guards that are fastened with screws There are no operator...

Page 5: ...9 Installing the Scanner Driver 22 Connect the USB Cable and Turn on the Power 23 Installing Visioneer OneTouch 25 Installing Additional Applications 26 View the User Guides 28 Register Your Scanner 2...

Page 6: ...Document Feeder 47 Replacing the ADF Pad and Roller s 49 Replacing the Separation Pad 49 Replacing the Feed Roller 51 Troubleshooting 55 Error Light Troubleshooting Codes 57 Uninstalling Your Scanner...

Page 7: ...ges and place their electronic images on your computer WHAT S IN THE BOX Before proceeding check the contents of the box If items are missing or damaged contact the dealer where you purchased the scan...

Page 8: ...page 22 for a list of the applications provided with your scanner Monitor recommended settings Color quality of 16 bit or 32 bit Resolution set to at least 800 x 600 pixels Refer to your Windows docum...

Page 9: ...ext files from the scanned documents Findo contains detailed information using the application ABBYY Business Card Reader contains detailed information using the application THE VISIONEER PATRIOT P15...

Page 10: ...ame 4 Mode 5 Page Size 6 Format 7 Resolution 8 Acuity If Acuity is active this icon will be shown It is possible to scroll through all OneTouch functions by touching the up or down function buttons Th...

Page 11: ...next time a scan is initiated This counter can be reset in the Device Settings menu 2 Scanner Details Firmware version this is the scanner s firmware version number Serial number the scanner s unique...

Page 12: ...VISIONEER PATRIOT P15 WELCOME 12 SCANNER USER S GUIDE...

Page 13: ...1 Remove the scanner from its protective foam and plastic bag 2 Remove any shipping tape from the scanner as indicated in the following illustration s The above illustrations are for example purposes...

Page 14: ...and remove any tape or protective foam from inside the feeder The above illustrations are for example purposes only Your scanner s packaging may vary slightly 4 Close the feeder cover when you are fin...

Page 15: ...SB connection only the scanner will not be able to reach it s maximum speed In order to reach the maximum rated speed the supplied power supply should be used Connect the scanner power to the wall Not...

Page 16: ...lug adapter into the power supply base 3 Plug the power supply into the power port on the scanner 4 Plug the power cord into the power supply and into a wall outlet Connect the scanner power to the PC...

Page 17: ...t the Parts Accessories page for your scanner at www visioneer com SAFETY LOCK Your scanner may have a slot for installing a Kensington style safety lock This slot can be identified by the lock icon I...

Page 18: ...VISIONEER PATRIOT P15 SCANNER SETUP 18 SCANNER USER S GUIDE...

Page 19: ...the installation to proceed Although the messages will differ based on the software your computer is running in each case you should allow the installation to proceed if that option is available Alter...

Page 20: ...Open the Windows options for your computer s disc drives Double click the icon for your DVD ROM drive The Installation menu for the disc should now open If the menu does not open From the list of fil...

Page 21: ...tly from the list shown in the window 10 If a version of the software is already installed on the system the option will be greyed out However if there is a newer version available on the disc or onli...

Page 22: ...e deleted In order to be installed they will either have to be downloaded again or installed from the DVD 14 Once all software has been downloaded click Install now Installing the Scanner Driver The s...

Page 23: ...n by connecting your hardware window Do not click OK yet Leave the window open and proceed to the next section Note If you do not see this on screen diagram for connecting the scanner stop and follow...

Page 24: ...er is receiving power Your computer recognizes that a scanner has been plugged into the USB port and automatically loads the appropriate software to run the scanner 4 When you re certain that the soft...

Page 25: ...the OneTouch Setup Wizard Note there may be an option in the installation window to remove any current scanning profiles You will see this prompt if you already have a previous version of OneTouch in...

Page 26: ...TALLING ADDITIONAL APPLICATIONS Your scanner includes free additional applications as described in the table below 1 Return to the disc s Main menu and click Install software 2 If a version of the sof...

Page 27: ...ments while also improving the overall quality of your scans You can see more information about this application at www abbyy com Findo Findo solves a fundamental problem You know that file exists but...

Page 28: ...and scanning using OneTouch TWAIN scanning guide Instructions for accessing and scanning using the TWAIN interface Click on View software documentation to access the user guides for the software appli...

Page 29: ...e scanner for our customer service contact information 1 Open an Internet Explorer window or any other Internet browser you have installed on your computer 2 In the web address field type www visionee...

Page 30: ...VISIONEER PATRIOT P15 INSTALLATION 30 SCANNER USER S GUIDE...

Page 31: ...s scanner Maximum amount of paper in the input tray Approximately 20 pages of 20 lb 75 80 g m2 new printer paper Document size Minimum size width x length 2 25 x 2 inches 57 x 51 mm Maximum size width...

Page 32: ...eave residue in the scanner Extremely smooth shiny or highly textured paper may cause the paper feed rollers to slip across the page and cause the scanner to report a paper jam Carbonless copy paper m...

Page 33: ...Preparing Documents for Scanning Fan the documents to make sure all pages in the stack are separated Bend and then flatten the document stack to make sure the horizontal edges are aligned to help prev...

Page 34: ...SCAN 34 SCANNER USER S GUIDE Loading Documents 1 Pull out and flip open input tray extensions to support various document lengths 2 Flip up the paper guides and adjust them to the width of the docume...

Page 35: ...uch as Business Cards we recommend using the front feed Also ensure that Crop to Original and Straighten Image are used Note You can only load items into the scanner from either of the feed trays or t...

Page 36: ...the page has been scanned it will be returned back through the entrance it was fed through Scanning using AutoLaunch If you want to scan from OneTouch button panel on screen or to be able to place a p...

Page 37: ...on in the hardware properties window 4 In the scanner settings tab select Exit from opposite side if you wish the scanned items to be passed through the scanner and ejected from the opposite side 5 In...

Page 38: ...ing with the carrier sheet The Carrier sheet mode option applies color correction specifically tuned for processing images of documents scanned using a carrier sheet Please refer to the TWAIN scanning...

Page 39: ...f the carrier sheet with no visible gap If the item you are scanning is not aligned to the centre you may see inconsistent results or errors It is also recommended that Crop to Original is enabled whe...

Page 40: ...push on the carrier sheet to help guide it into the scanner if the rollers do not immediately grab the sheet 7 When scanning is complete remove the item from the carrier sheet and place the carrier sh...

Page 41: ...ouch Button Panel Use this scan option when you want to scan from the computer screen Scanning from the on screen OneTouch Button Panel is the same as selecting a scanning option on the scanner except...

Page 42: ...then click the Scan button in the TWAIN interface window Please see the TWAIN Scanning Guide on the installation disc for instructions You can also click the Help button in the TWAIN interface to ope...

Page 43: ...pening the scanner If your scanner has a power cord and or power switch always turn off the scanner and unplug the power cord before performing maintenance unless the maintenance instructions below sp...

Page 44: ...the hardware information for your scanner The options on the Device Settings tab will be available based on whether or not the scanner hardware supports the feature Some features described herein may...

Page 45: ...scanner to wait before it goes into low power Click the green enter button to save any changes in the Sleep mode field Click the red reset button to reset to the default timeout value Power off input...

Page 46: ...closed and open the Automatic Document Feeder cover Do not attempt to remove a jammed page with the scanner closed 2 Remove the jammed paper and close the cover To reduce the number of paper jams smo...

Page 47: ...s feeding at the same time or you re seeing lines in the scanned image it is time to clean the scanner Note Be careful when cleaning the rollers All of the rollers except the free rollers are designed...

Page 48: ...ER PATRIOT P15 MAINTENANCE 48 SCANNER USER S GUIDE 4 Wipe clean the rollers and glass in the underside of the ADF door Rotate the rollers to clean the entire surface 5 Close the scanner when you re fi...

Page 49: ...you replaced Replacing the Separation Pad Problems with documents feeding into the ADF is an indication that the pad is wearing thin The usage life of the ADF pad varies by what type of documents are...

Page 50: ...CE 50 SCANNER USER S GUIDE 1 Ensure the front feed tray is closed and open the Automatic Document Feeder cover 2 The ADF pad is located on the inside of the ADF door 3 Squeeze the plastic clamp that h...

Page 51: ...shed Replacing the Feed Roller The roller will wear out and is designed to be a user replaceable part A worn roller can cause documents to feed in skewed at an angle or multiple pages to feed at the s...

Page 52: ...AINTENANCE 52 SCANNER USER S GUIDE Replacement parts can be purchased from the Parts Accessories page for your scanner at www visioneer com 1 Ensure the front feed tray is closed and open the Automati...

Page 53: ...MAINTENANCE VISIONEER PATRIOT P15 SCANNER USER S GUIDE 53 2 Locate and open the roller cover in the body of the scanner 3 Slide the feed roller to the left...

Page 54: ...e roller before installing it 6 Insert the left end of the new roller assembly into the hole in the roller channel Angle the roller module into the roller channel 7 Slide the roller to the right The r...

Page 55: ...Check for one of these possible causes Are the cables loose or not plugged in securely Inspect the cable connections Make sure the cables are plugged in securely Is the scanner s status light on Turn...

Page 56: ...cur after Windows goes into power saving mode to hibernate the computer into a low power state When you move your mouse or type on the keyboard it wakes the computer back up and restores full power to...

Page 57: ...Rapid flashing blue indicates the scanner is waking up from low power mode Steady red the scanner is busy or it is not connected to the computer Flashing red the scanner is reporting an error Error Co...

Page 58: ...ng Paper Jams on page 46 5 Multi feed More than one page is in the scanner Make sure that an item hasn t been inserted in the front of the scanner when trying to scan from the input tray 6 Thescanner...

Page 59: ...uity Assets 2 Click Yes when asked to confirm you want to remove the software Depending on the method of installation and your scanner model there may be multiple entries for Visioneer Acuity in the i...

Page 60: ...dpi 4 seconds per page 300 dpi Optical Resolutions 200 300 and 600 dpi Interpolated Resolutions 75 100 150 400 500 and 1200 dpi these resolutions are available when Visioneer Acuity is installed Inter...

Page 61: ...ation 3 6 Watts ready 1 7 Watts power save after 15 minutes without scanning 0 1 Watt power off Cable Information USB cable 1850 mm 28AWG with core RoHS compliant USB power cable A Type DC Jack 4P 120...

Page 62: ...VISIONEER PATRIOT P15 MAINTENANCE 62 SCANNER USER S GUIDE USB Power Cable 35 0254 000 USB Cable 35 0255 100 Power Supply Power Plug Adapter 37 0100 000 Part Name Part Number...

Page 63: ...than 75 or more than 150 of the linear dimensions of the original Postal Money Orders Bills Checks or Drafts of money drawn by or upon authorized officers of the United States Stamps and other repres...

Page 64: ...of Canada or of a province or the seal of a public body or authority in Canada or of a court of law Proclamations orders regulations or appointments or notices thereof with intent to falsely cause sam...

Page 65: ...d guilty of making such reproductions Currency notes Bank notes and cheques Bank and government bonds and securities Passports and identification cards Copyright material or trademarks without the con...

Page 66: ...VISIONEER PATRIOT P15 APPENDIX A COPY REGULATIONS 66 SCANNER USER S GUIDE...

Page 67: ...Copyright 2017 Visioneer Inc 05 0952 000 I N T E L L I G E N T S C A N N I N G S O L U T I O N S...