DQ Technology, Inc. / VisionNet
Page 15
M605N User Manual Revision 3.1
Section 2.9 – Verify Connectivity via Trace Route
In the event that you cannot access a web page, or have sporadic internet access even though the WAN gateway is operating
correctly, you may perform a Trace Route.
Please Note that the Trace Route function takes several minutes, and you cannot navigate away from the page during this
process.
Step 1: Access the GUI to find the Trace Route Tool
1.A
Select the
“Gateway Diagnostics”
tab located within the left-‐hand frameset.
Then, In the left-‐hand frameset,
select either
“Inbound Toolkit”
(LAN) or “Outbound Toolkit”
(WAN)
1.B
You may use this tool to trace the path of either a domain name or an IP Address
TO TEST LOCAL LAN DEVICES:
Enter the IP Address of the LAN Device and select
“Trace Route”
ie: 192.168.1.64
This test should not show more than one “hop”
TO TEST REMOTE WAN IP ADDRESSES:
Enter the WAN IP Address and select
“Trace Route”
ie: 4.2.2.4
This test will show you the path of the data being sent to the internet.
IP Addresses are not checked against a DNS Server
TO TEST REMOTE WAN DOMAIN NAMES:
Enter the Domain Name and select
“Trace Route”
ie: www.google.com
This test will show you the path of the data being sent to the internet
This path includes resolving the Domain Name with a DNS Server