Mail:
info@visionxip.com
Web:
www.visionxip.com
76
Check whether the Active
X control of the video
server has been installed in
your computer.
Select C:\Windows\Downloaded Program Files to check if the file
“
Media Viewer Class” is registered
. The status bar should
indicate the file has been installed. If you do not see this file, be
sure that your Internet Explorer security is properly set (the default
value is moderate). Re-connect to the video server main page and
download the file again. Incomplete download or installation of the
video server ActiveX control is the major reason for this problem.
Check the security setting of your Internet Explorer. Close and
re-open Internet Explorer, and enter the main page to see if you can
log in.
Internet Explorer displays
the following message:
Downloading the ActiveX
control is prohibited under
the current security
setting."
Change the IE security setting to allow downloading unsigned
ActiveX control.
IE
→
Tools
→
Internet Options
→
Security
→
Custom Level. Change
"Inactive" to "Tips" for the ActiveX control if required.
The video server can
operate only in the LAN
rather in the Internet
environment.
• A firewall mechanism might have been activated. Check the
setting of your system or ask your network administrator. To
access the video server from the Internet, you may need to
change the setting of the firewall.
• Make sure that your video server does not conflict with other
servers on the same LAN.
• Check the router and make sure that its setting allows it to access
your video server from the Internet.
The number of frames
transmitted are less than
the defined value.
• Congestion of the network or objects of the image may affect the
number of frames transmitted. The number of frames may be less
than the defined value when they are transmitted via a congested
network.
• The number of frames transmitted may become less when
multiple users are viewing the video stream.
• The network hub might be another reason for this problem,
especially when multiple video server video streams are viewed
simultaneously.
When the audit function is
activated, the video
streaming area becomes
black or the transmission
becomes slower.
• When you connect your PC to the video server, no sufficient
bandwidth is available to support more frames with the current
resolution of video streams. Reduce the resolution to
QCIF(176x144) or CIF (320x240) and deactivate the audio
function.
• The audio signal needs 32 to 64 kbps of your bandwidth. You can
deactivate the audio function to improve the image quality. Your
Internet service may have not sufficient bandwidth to support
audio transmission.
Images cannot be
transmitted via e-mail or
FTP.
• Make sure the IP address of the gateway and domain server
(DNS) have been defined correctly.
• Where FTP still fails, contact your ISP or network administrator
to check the FTP server.
I can't control the camera
to move up, down, right,
left or to the center or
preset point.
• When communication to the camera stops, click
"Refresh"
on
your IE browser to refresh the transmission.
• It might be that other users are controlling the movement of the
camera.
• The horizontal/vertical movement of the camera has reached its
limit.
• The horizontal/vertical remote control option of the camera might
have been deselected.
Summary of Contents for VxIP 7111
Page 1: ...VxIP 7111 VxIP 7111w MPEG4 Video Server User s Manual Version 1 0 ...
Page 30: ...Mail info visionxip com Web www visionxip com 30 11 Video stream screen ...
Page 38: ...Mail info visionxip com Web www visionxip com 38 同位設定 ...
Page 55: ...Mail info visionxip com Web www visionxip com 55 Notification setting ...