5. Handling System Troubles
Fault
What it means
Solution
1-WAY
The control panel cannot configure or
control the device.
Battery consumption increases.
1. Make sure the device is physically
present.
2. Check the display for device faults,
for example, low battery.
3. Use RF diagnostics to check the
current signal strength and during
the last 24 hours.
4. Open the device cover and replace
the battery or press the tamper
switch.
5. Install the device in a different
location.
6. Replace the device.
AC FAILURE
There is no power to gas sensor
Make sure that the AC power supply is
connected properly
AC SUPPLY FAILURE
There is no power and the system is
working on backup battery power
Make sure that the AC power supply is
connected properly
FIRE CLEAN
The fire detector must be cleaned
Use a vacuum cleaner to clean the
detector air vents occasionally to keep
them free of dust.
COMM. FAILURE
A message could not be sent to the
monitoring station or to a private
telephone (or a message was sent but
was not acknowledged)
1. Check telephone cable connection
2. Check that correct telephone
number has been dialed.
3. Dial Monitoring Station to check
whether or not events are received.
CPU LOW BATTERY
The backup battery within the control
panel is weak and must be replaced
(refer to the PowerMaster-10/30 G2
Installer’s Guide, section 7.3, or,
PowerMaster-33 G2 Installer’s Guide,
section 5.2).
1. Check for AC power is available in
the Panel.
2. If trouble exists for more than 72
hours, replace the battery pack
CPU TAMPER OPEN
The control panel was physically
tampered with or its cover was opened,
or it was removed from wall.
The control panel is not closed
properly. Open the control panel and
then close it.
FUSE FAILURE
The PGM fuse is burnt out or
overloaded.
Make sure that the connection load
conforms to that specified in the
Specifications.
GAS TROUBLE
Gas detector failure
Gas detector: Disconnect and then put
back the AC power supply connector.
CO Gas detector: Replace the
detector.
GSM NET FAIL
The GSM communicator is not able to
connect to the cellular network.
1. Move the Panel and GSM unit to
another location.
D-306919 KP-250 PG2 Installer’s Guide
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