Enhanced Vision
Merlin Mini User Manual
19
Warranty Statement & Contact Information
Enhanced Vision Merlin Mini Warranty Policy
Enhanced Vision products are designed to give you the highest quality image,
convenient features, ease of use, and reliable service. Merlin Mini has been inspected
and tested prior to shipping. Enhanced Vision warrants Merlin Mini against defects in
material and workmanship under normal use for two years from the date of original
purchase. Enhanced Vision, at its option, will either repair the product or replace it
during the warranty period at no charge. There are no other expressed or implied
warranties accompanying this product.
This warranty does not cover: a) Defects or damage from misuse, use in other than
normal and customary manner, accident or neglect; b) Defects or damage from
improper operation, maintenance, installation, adjustment, alterations or modification;
c) Defects or damage from spills of food or liquid; d) All plastic surfaces and all other
externally exposed parts that are scratched or damaged due to normal use; e) Damage
due to operation of Merlin Mini with equipment not supplied by Enhanced Vision.
•
You must provide proof of purchase, bearing the date of purchase, in order to receive
warranty service.
•
Anyone using this product does so knowingly assuming certain risks, due to the need
to utilize vision enhancement devices.
•
A two-year extended warranty option is available within 12 months from the date of
purchase. Please contact Enhanced Vision for detailed information.
Service Process
If technical support or repair service is needed, please contact your local Enhanced
Vision representative or the Enhanced Vision warranty service center.
If warranty service is required, please contact Enhanced Vision at 800-440-9476
extension 2 (interna001 714-465-3400 extension 2) Monday through Friday, from
8 a.m. to 5 p.m. Pacific Standard Time (UTC-8) to request a return authorization number.
Warranty repairs will not be accepted without a valid return authorization number. You
may wish to keep the original product packaging in case warranty service is required.
The manufacturer cannot provide packaging for warranty repairs.
