Vissani 1005491839, Use And Care Manual

16

Troubleshooting

NOTICE: 

You may try to solve the following simple problems by yourself. If them cannot be solved, please contact the after-sales 

department. 

Problem

Possible Cause & Solution

Check whether the appliance is connected to power or whether the plug is in well contact; 
Check whether the voltage is too low;
Check whether there is a power failure or partial circuits have tripped; 

Failed operation

Odorous foods shall be tightly wrapped; 
Check whether there is any rotten food; 
Clean the inside of the refrigerator;

Odor

Long operation of the refrigerator is normal in summer; 
When the ambient temperature is high;
It is not suggestible having too much food in the appliance at the same time; 
Food shall get cool before being put into the appliance; 
The doors are opened too frequently; 

Long-time operation 
of the compressor

Check whether the refrigerator is connected to power supply and whether the illuminating light is damaged;
Have the light replaced by a specialist;

Light fails to get lit

The door is stuck by food packages Too much food is placed;
The refrigerator is tilted;

Doors cannot be
properly closed

Check whether the floor is level and whether the refrigerator is placed stably;
Check whether accessories are placed at proper locations;

Loud noise

Remove foreign matters on the door seal;
Heat the door seal and then cool it for restoration (or blow it with an electrical drier or use a hot towel for 
heating);

Door seal fails to be 
tight

There is too much food in the chamber or food stored contains too much water, resulting in heavy defrosting; 
The doors are not closed properly, resulting in frosting due to entry of air and increased water due to defrosting; 

Water pan overflows 

Heat dissipation of the built-in condenser via the housing, which is normal;
When housing becomes hot due to high ambient temperature, storage of too much food or shutdown of the 
compressor is shut down;
Provide sound ventilation to facilitate heat dissipation;

Hot housing 

Condensation on the exterior surface and door seals of the refrigerator is normal when the ambient humidity is too 
high; 
Just wipe the condensate with a clean towel;

Surface condensation

Buzz: The compressor may produce buzzes during operation, and the buzzes are loud particularly upon start or 
stop. This is normal. 
Creak: Refrigerant flowing inside of the appliance may produce creak, which is normal. 

Abnormal noise