12
Troubleshooting
Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem
Possible Causes
What To Do
Freezer does not operate
The temperature control is set to OFF
position.
Turn the temperature control to a setting between 1 and 7.
The freezer is unplugged.
Push the plug completely into the outlet.
The fuse is blown/circuit breaker is
tripped.
Replace the fuse or reset the breaker.
Freezer starts/stops too
frequently
The lid was left open.
Check to see if a package is holding the blid open.
Too frequent or too long lid openings.
Open the lid less often.
The temperature control is set too cold.
See about the operation of your freezer.
Freezer operates
too long
The lid was left open.
Check to see if a package is holding the lid open.
Too frequent or too long lid openings.
Open the lid less often.
The temperature control is set too cold.
See about the operation of your freezer.
Inadequate air circulation space around
the cabinet.
See Pre-Installation.
The room or outside weather is hot.
It’s normal for the freezer to work harder under these
conditions.
The freezer has been disconnected
recently for a period of time.
It takes 6-8 hours for the freezer to cool down completely.
Large amounts of warm or hot food have
been stored recently.
Warm food will cause the freezer to run more until the desired
temperature is reached.
Noisy operation or
cabinet vibrates
The floor may be weak, causing the freezer
to vibrate when the compressor is on.
Check to make sure the freezer is located on a solid floor and
use shims, as needed, to level the unit.
The cabinet is not positioned solidly on
the floor.
See Pre-Installation. Use shims, as needed, to level the unit.
The freezer is touching the wall.
Level the freezer or move slightly. See Level Freezer.
Freezer temperature too
warm
The lid was left open.
Check to see if a package is holding the lid open.
Too frequent or too long lid openings.
Open the lid less often.
The temperature control is set too
warm.
Turn the temperature control to a colder setting. Allow several
hours for the temperature to stabilize.
Large amounts of water or hot food may
have been stored recently.
Wait until the freezer has had a chance to reach its selected
temperature.
The freezer has been disconnected
recently.
The freezer requires 6-8 hours to cool down completely.
Foods defrosting
The temperature control is set to OFF
position.
Turn the temperature control to a setting between 1 and 7.
The freezer is unplugged.
Push the plug completely into the outlet.
The fuse is blown/circuit breaker is
tripped.
Replace the fuse or reset the breaker.
The lid was left open.
Check to see if a package is holding the lid open.
Too frequent or too long lid openings.
Open the lid less often.
Freezer temperature is
too cold
The temperature control is set too cold.
See Operation.
