15
WARRANTY
3.
WHAT VOIDS THIS WARRANTY.
Abuse, misuse, negligent use, alteration of the Container or Container
Component or motor base, exposure to abnormal or extreme conditions, or
failure to follow the operating instructions, will void this Warranty.
The Warranty is also void if repairs to the machine, Container, Container
Component or any portion of the blade assembly are performed by someone
other than Vitamix or an authorized Vitamix Service Provider or if any
part subject to this Warranty is used in combination with a motor-base or
container that is not expressly authorized by Vitamix.
4.
HOW TO OBTAIN RETURN AUTHORIZATION UNDER THIS WARRANTY.
In the event the Container or Container Component needs service or repair,
please call Vitamix Customer Service at 1.800.848.2649. You will be asked
to provide a date of purchase and proof of purchase for any product that
has not been registered with Vitamix. For product subject to this Warranty
you will be provided with a return authorization number, up-to-date shipping
instructions and a pre-paid return pick up label. Vitamix will pay standard
shipping costs on the return of a Container or Container Component for
warranty service and repair and for return shipment of the product to you
after the warranty repair or replacement. Purchaser is responsible for the
costs of special shipping requests.
Within the U.S.A. and Canada, this Warranty is honored directly through the
Vita-Mix® Corporation.
United States
Canada
Vita-Mix® Corporation
Vita-Mix® Corporation
8615 Usher Road
200-1701 Shepherd Street East
Cleveland, Ohio 44138-2199
Windsor, Ontario N8Y 4Y5
1.800.848.2649
1.800.848.2649
service@vitamix.com
service@vitamix.com
You will be deemed to have accepted the returned product “as is” upon
delivery unless you notify Vitamix of any problem, including shipment
damage, within 48 hours of delivery.
SPECIAL INTERNATIONAL INSTRUCTIONS
If a machine was purchased within the U.S.A. or Canada,
but is currently outside the U.S.A. or Canada,
all shipping and resulting taxes and duties are at the owner’s expense.
Call +1.440.235.4840 or email service@vitamix.com for more details.
