Vitamix VM0215 Manual Download

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3-YEAR FULL WARRANTY

WHAT IS COVERED.

Vita-Mix Corporation (“Vitamix”) warrants that a Food Processor Attachment (the “Food Processor”), snap-on lid, self-detect

base, storage case, food plungers, slicing/shredding discs and multi-use chopping blade that is purchased separately from

a blender motor-base will be free from defects in material or workmanship and will withstand wear and tear from ordinary

household use for 3 years from the date of purchase.
Vitamix will, within 30 days of receipt of the returned product, repair the failed Food Processor free of charge. If, in Vitamix’s

sole discretion, the failed Food Processor or component cannot be repaired, Vitamix will elect to either (A) replace the Food

Processor or Component free of charge or (B) refund the full purchase price to the owner, unless Vitamix receives prior written

notice of the owner’s preference.

2. WHAT IS NOT COVERED.

This Warranty applies only to owners for ordinary household use. This Warranty does not cover cosmetic changes that do not

affect performance, such as discoloration or the effects of the use of abrasives or cleaners or food build up. This Warranty is only

valid if the Food Processor is used in accordance with the instructions, warnings and safeguards contained in the owner’s manual.

Grinding certain herbs and spices in the work bowl will result in cosmetic marring and may cause the blades and/or discs to wear

prematurely. Traces of sand, coarse gritty and abrasive herbs will also cause the blades to wear prematurely. Herbs may contain

volatile oils, cause the work bowl to retain the oils and cause permanent discoloration. Your work bowl, discs and multi-use blade

are not covered under the Vitamix warranty under these circumstances.

Vitamix will not be responsible for the cost of any unauthorized warranty repairs.

REPAIR, REPLACEMENT OR REFUND OF THE PURCHASE PRICE ARE THE EXCLUSIVE REMEDIES OF PURCHASER

AND THE SOLE LIABILITY OF VITAMIX UNDER THIS WARRANTY. NO EMPLOYEE OR REPRESENTATIVE OF VITAMIX IS

AUTHORIZED TO MAKE ANY ADDITIONAL WARRANTY OR ANY MODIFICATION TO THIS WARRANTY WHICH MAY BE

BINDING UPON VITAMIX. ACCORDINGLY, PURCHASER SHOULD NOT RELY UPON ANY ADDITIONAL STATEMENTS MADE

BY ANY EMPLOYEE OR REPRESENTATIVE OF VITAMIX. IN NO EVENT, WHETHER BASED ON CONTRACT, INDEMNITY,

WARRANTY, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, SHALL VITAMIX BE LIABLE FOR ANY

SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFIT

OR REVENUE.

Some states do not allow limits on warranties. In such states, the above limitations may not apply to you. Outside the U.S.A. and

Canada, other warranties may apply.

3. WHAT VOIDS THIS WARRANTY.

Abuse, misuse, negligent use, alteration of the Food Processor, exposure to abnormal or extreme conditions, or failure to follow

the operating instructions, will void this Warranty.
The Warranty is also void if repairs to the, Food Processor or any portion of the blade assembly are performed by someone other

than Vitamix or an authorized Vitamix Service Provider or if any part subject to this Warranty is used in combination with a motor-

base or container that is not expressly authorized by Vitamix.

4. HOW TO OBTAIN RETURN AUTHORIZATION UNDER THIS WARRANTY.

In the event the Food Processor needs service or repair, please call Vitamix Customer Service at 1-800-848-2649. You will be

asked to provide a date of purchase and proof of purchase for any product that has not been registered with Vitamix. For product

subject to this Warranty you will be provided with a return authorization number, up-to-date shipping instructions and a pre-paid

return pick up label. Vitamix will pay standard shipping costs on the return of a Food Processor for warranty service and repair

and for return shipment of the product to you after the warranty repair or replacement. Purchaser is responsible for the costs of

special shipping requests.
Within the U.S.A. and Canada, this Warranty is honored directly through the Vita-Mix® Corporation.

United States

Canada

Vita-Mix® Corporation