ENG
VIVAX
17
Frequently asked questions
The following simple issues can be handled by the user. Please call the after-sale
service department if the issues are not settled.
Unit is not work
Whether the freezer is plugged and connected to power;
Low voltage;
Failure power or tripping circuit
Odor
Odorous foods should closely wrapped; Whether foods are
rotten;
Whether the interior shall be cleaned
Foods in the
refrigerating
chamber are frozen
Whether the thermostat is over adjusted; Whether foods
containing water is put in inside the glass partition.
Long-term operation
of compressor
It is normal that refrigerator operates for longer time in
summer when the ambient temperature is higher; Do not put
too much food in the freezer at one time; Do not put foods
until they are cooled;
Frequent opening of refrigerator door.
Thick frost layer (defrost is needed)
The refrigerator
door cannot be
properly closed.
The freezer door is stuck by food packages; Too much food;
Tilt refrigerator.
Loud noises
Whether the food is leveled, whether the refrigerator is
balanced;
Whether the refrigerator parts are properly placed.
Warm tips:
◆
The freezer enclosure may emit heat during operation specially in summer, this is
caused by the radiation of the condenser, and it is a normal phenomenon.
◆
Condensation: condensation phenomenon will be detected on the exterior surface
and door seals of the freezer when the ambient humidity is large, this is a normal
phenomenon, and the condensation can be wiped away with a dry towel.
◆
Airflow sound: Refrigerants circulating in the refrigerant lines will produce eruption of
sound and grunts which is normal does not affect the cooling effect.
◆
Buzz: Buzz will be generated by running compressor specially when starting up or
shutting down.
◆
Clatter: The solenoid valve or electric switch valve will clatter which is a normal
phenomenon and does not affect the operation.
◆
Due to the humid and warm environment, ice may accumulate at the edges of the
freezer compartment. It's normal. If necessary, remove the accumulated ice or defrost
according to the instructions. During such weather conditions, avoid opening the door
frequently.
Summary of Contents for CFR-146
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