ENG
VIVAX
17
Frequently asked questions
The following simple issues can be handled by the user. Please call the after-sale
service department if the issues are not settled.
Unit is not work
Whether the freezer is plugged and connected to power;
Low voltage;
Failure power or tripping circuit
Odor
Odorous foods should closely wrapped; Whether foods are
rotten;
Whether the interior shall be cleaned
Foods in the
refrigerating
chamber are frozen
Whether the thermostat is over adjusted; Whether foods
containing water is put in inside the glass partition.
Long-term operation
of compressor
It is normal that refrigerator operates for longer time in
summer when the ambient temperature is higher; Do not put
too much food in the freezer at one time; Do not put foods
until they are cooled;
Frequent opening of refrigerator door.
Thick frost layer (defrost is needed)
The refrigerator
door cannot be
properly closed.
The freezer door is stuck by food packages; Too much food;
Tilt refrigerator.
Loud noises
Whether the food is leveled, whether the refrigerator is
balanced;
Whether the refrigerator parts are properly placed.
Warm tips:
◆
The freezer enclosure may emit heat during operation especially in summer, this is
caused by the radiation of the condenser, and it is a normal phenomenon.
◆
Condensation: condensation phenomenon will be detected on the exterior surface
and door seals of the freezer when the ambient humidity is large, this is a normal
phenomenon, and the condensation can be wiped away with a dry towel.
◆
Airflow sound: Refrigerants circulating in the refrigerant lines will produce eruption of
sound and grunts which is normal does not affect the cooling effect.
◆
Buzz: Buzz will be generated by running compressor specially when starting up or
shutting down.
◆
Clatter: The solenoid valve or electric switch valve will clatter which is a normal
phenomenon and does not affect the operation.
◆
The refrigerating chamber will periodically frost and defrost (water drops will be
generated on the backside of the refrigerating chamber when defrosting) which are
normal.
Summary of Contents for TTF-68
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