IMPORTANT DOCUMENT! PLEASE STORE FOR 3 YEARS WITH PROOF OF PURCHASE!
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7. Warranty
Warranty repairs may be performed exclusively by tcs technical customer solutions GmbH & Co. KG or
contractual partners authorised by it.
Repairs performed by the customer or other shops void the warranty; a claim for cost reimbursement
does not exist.
The warranty is void or does not cover:
in case of improper use
in case of mechanical damages to the appliance from outside forces
in case of transportation damages
for wear parts
in case of operating errors and misuse
when placing the appliance in wet rooms or outdoors
in case of damages resulting from force, war, water, lightning, excess voltage, and other
reasons not within the scope of
VIVESS
responsibility.
in case of excessive use, in particular in case of non-domestic use
in case of disregard of the user instructions and installation errors
if the appliance does not have a technical defect
for transport and travel costs as well as costs incurred by installing and uninstalling the
appliance
The warranty does not include any subsequent liability on our part, in particular no liability for damages
to the appliance itself or incurred by the loss of the appliance until the time of repair (e.g. travel costs,
handling costs, etc.). However, this does not limit or exclude our statutory warranty, in particular
pursuant to the Product Liability Act.
Any warranty services provided by us do not extend the warranty term of 3 years as of the date of
purchase, also not in terms of possibly exchanged components.
We wish you much joy with your new appliance and hope that your next one will be another
VIVESS product.
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