Acknowledge and Clear
Alert Notifications
Vivint continually monitors security sensors, smart home devices,
and the panel itself to ensure optimal performance and
communicate timely status information via the panel and apps.
Whenever events or conditions are detected that require your
attention, the panel displays an
Alert
notification (in the case of
emergency alerts it also beeps) until the alert is acknowledged.
The following components/conditions are monitored and can trigger an alert:
• Input power to the panel
• Panel communications
• Sensor communications
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• Panel tampering
• Sensor tampering
• Panel and sensor batteries
Acknowledge and clear alerts
When the
Alert icon
displays, press the icon and read the alert in order to
acknowledge it. After you acknowledge an alert, the panel will stop beeping.
You must resolve the issue that triggered the alert in order to completely clear
it. For example, you must replace sensor batteries in order to clear a sensor's
low battery alert.
View system messages
In addition to alerts, the panel can receive system messages about software
updates, regional severe weather reports, etc.
When the
Message icon
displays, press the icon and read the message. If
the message is critical, such as a severe weather alert, the panel will display
pertinent details and beep to further warn you of possible danger.
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