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Network Deployment Guide for NovoConnect 

 V1.0                                                                                                                                                          Page 

5

 of 

18

 

 

 

 

Logging into a Wi-Fi Network with 802.1x Authentication:  

When you connect to a Wi-Fi network with 802.1x 
authentication (for example, radius server), you will need to 
enter the following fields to set up the connection properly: 

 

Network SSID 

 

Your network

 

 

Security 

 

802.1x Enterprise

 

 

Choose the correct settings for  

o

 

EAP method 

o

 

Phase 2 authentication 

 

Identity 

 

Your username (such as 

DOMAIN\John.Smith

 

)

 

 

Password 

 

Your password

 

Click on button “Connect” to start the connection. 

 
 

1.3.

 

Wi-Fi Hotspot Mode 

A newly unpacked NovoConnect device starts up in Wi-Fi Hotspot mode, where you can start 
using it without any entanglement with the network setup. The default SSID for this Wi-Fi Hotspot 

Summary of Contents for NovoConnect

Page 1: ...e these points one by one to facilitate a successful NovoConnect deployment in your network 1 Network Connection NovoConnect has three network connection types Ethernet Wi Fi Client and Wi Fi Hotspot A Ethernet NovoConnect can be plugged into your Ethernet via its RJ45 port Namely you can connect NovoConnect to your organization s backbone network It is recommended to use an Ethernet connection wh...

Page 2: ... Ethernet and Wi Fi connections can coexist on NovoConnect devices Namely you can configure NovoConnect devices in Ethernet and Wi Fi Client mode or in Ethernet and Wi Fi Hotspot mode 1 1 Ethernet The following homescreen shows the NovoConnect device is in Ethernet mode where its Ethernet IP Address is highlighted in red When connecting to a wired network NovoConnect devices support both DHCP and ...

Page 3: ...kes remote management much easier The following diagram illustrates how to select one of these two connection types Settings General Settings Ethernet Ethernet Configuration To set up Static IP properly you need to have the following information as shown in the diagram on the right An unallocated IP address Netmask DNS address Gateway address 1 2 ...

Page 4: ...s exactly the same as an Ethernet connection Logging into a Wi Fi Network via Captive Portal Some Wi Fi networks are equipped with a captive portal which requires users to log in via a web browser before they can access the Internet When a NovoConnect device is connected to this type of network users can follow the following steps A Follow the above configuration steps to connect to the organizati...

Page 5: ...nection properly Network SSID Your network Security 802 1x Enterprise Choose the correct settings for o EAP method o Phase 2 authentication Identity Your username such as DOMAIN John Smith Password Your password Click on button Connect to start the connection 1 3 Wi Fi Hotspot Mode A newly unpacked NovoConnect device starts up in Wi Fi Hotspot mode where you can start using it without any entangle...

Page 6: ...spot s RF channel and its routing behavior with LAN As shown in the figure below You can change the RF channel to avoid unnecessary radio interference as explained in Section 1 4 Enabling LAN Wi Fi Hotspot routing gives you the option to either keep LAN and Wi Fi Hotspot completely isolated or allow Wi Fi Hotspot to piggyback to the LAN for Internet access Hotspot AP IP address Hotspot AP SSID ...

Page 7: ...indow pops up to allow you to make the necessary changes 1 4 Wi Fi Network Optimization One of the most common issues users run into when using a NovoConnect device is a loss of connection which is likely caused by an unstable Wi Fi connection Maintaining a stable Wi Fi connection is always a challenge due to the plain fact that it is wireless subject to noise interference and the physical environ...

Page 8: ... Fi spectrum is Two popular Apps can give you a very good view of the Wi Fi spectrum Wi Fi Analyzer on Android devices InSSIDer tool on Windows OS If too many Wi Fi Access Points occupy the same RF channel it can lead to sluggish performance and disconnection if it becomes severe The following example is a screenshot from the Wi Fi Analyzer App As you can see Wi Fi channel 6 is heavily utilized Yo...

Page 9: ...s are kept separate while at the same time the NovoConnect device is available to both guest users and employees Notes on Network Security Within a NovoConnect device the Wi Fi section is completely separated from the Ethernet section namely there is NO network routing between these two sections Therefore users connecting to the Wi Fi section will not be able to access any resource on the Ethernet...

Page 10: ...g feature 1 You may consult your organization s IT administrators to avoid compromising your network security 2 Wi Fi Hotspot by default is an open network It is strongly recommended that you change it to a secure Wi Fi network 2 Port Numbers and Intranet Firewall NovoConnect devices are TCP IP network based devices and the communications between a NovoConnect device and its client devices e g lap...

Page 11: ...hat the NovoConnect unit can be discoverable by laptops tablets 20125 TCP IN Port to transfer preview image 20126 TCP IN Port to transfer AV streaming s command data 20127 TCP IN Port to transfer AV streaming s video data 20128 TCP IN Port to transfer AV streaming s audio data 20129 TCP IN Port to transfer Voting Polling data 20130 TCP IN Port for video streaming service 20131 TCP IN Port for file...

Page 12: ...his discovery service cannot pass through either network subnets or VLANs As a result iPad devices sitting on one subnet or VLAN cannot discover the mirroring service from a NovoConnect device sitting on another subnet or VLAN To make AirPlay mirroring workable across subnets VLANs a Bonjour proxy has to be added so that it can take the service announcements on one subnet and announce them on the ...

Page 13: ...x 2 2mbps Ave 5 8mbps Max 7 2mbps Ave 12mbps Max 16mbps In general 2mbps is good for Presentation mode while 4 8mbps is sufficient for Video Playback mode Wi Fi NovoConnect devices have a high performance Wi Fi module 802 11ac with 2T2R So typically a NovoConnect device is not the bottleneck in terms of network traffic It is recommended that your wireless network at least support 802 11g Ethernet ...

Page 14: ...list of Remote Manager This can be done manually or via auto discovery Especially for organizations that deploy a great deal of NovoConnect devices adding a device via auto discovery can save a lot of effort This function allows IT staff to create and install a custom configuration file to automatically configure NovoConnect s settings via a microSD card Use the Remote Manager tool to generate a N...

Page 15: ...that you would like to set up and whether or not Password Protection has been enabled then click next 4 The following window will appear and you need to work with your organization s IT staff to obtain the appropriate values for each item and click on Save to save file NovoAutoConfig xml to a microSD card ...

Page 16: ...or more details about these two editions Time Zone Current Time Zone in designated Region Wi Fi ssid example_Wi Fi Wi Fi network SSID name Wi Fi password example_Wi Fi_password Wi Fi network password settings password example_settings_password Password used in Settings Protection Screen Cast Configuration Enabled or Disabled Enable or Disable Airplay and Google Cast PIN Required Enabled or Disable...

Page 17: ...ch your Remote Manager s setting report time interval 15 The time interval in seconds for a NovoConnect device to report its existence to Remote Manager Note 1 Settings marked with are supported in NovoConnect software release V2 2 and above 2 Regarding remote manager port number you can change this port number of your Remote Manager via menu Preference as illustrated in the figure below 6 An exam...

Page 18: ...t with the proper values Then the device will be configured with those new settings automatically 2 After the new settings take effect the NovoConnect device will automatically report its existence to the Remote Manager You can click on Device Discovery and then Discover Devices to bring up a discovery dialog window where you will be able to view live NovoConnect devices and add them to the device...

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