background image

NOTES

• 

Self-protection function: The unit will enter a protective mode should the system operate in 
excess of 2 minutes with “HOT” on the controller display.  The system will return to normal 
operation after approximately 18 minutes.

• 

Over-current protection mode: While operating, should the load on the desk exceed rated 
specifications, the system will enter into over-current protection mode to protect the system 
from damage.  

• 

Do NOT remove or reconnect power to reset the unit when in a protective or “HOT” state, as 
this may damage the electronics.

Displayed Height with Desktop Thickness

1. Press the up or down arrows until “S-6” is displayed.

2. Press “M” once, then press the up or down arrow to set the desktop thickness.

3. Press “M” to save. “T-S” will be displayed if successfully saved, or “T-F” shows if failed.

Screen Lock Setting

1. Press the up or down arrows until “S-7” is displayed.

2. Press “M” once, then press the up or down arrow to change the screen lock setting. (0: off, 1: on)

3. Press “M” to save. “A-S” will be displayed if successfully saved, or “A-F” shows if failed.

When screen lock is enabled, the display will read "- - -" after resting 60 seconds.  Press and hold "M" for 3 

seconds to unlock.  Screen may be locked before 60 seconds by holding "M" again for 3 seconds.

To Save the Customized Settings at one time

After adjusting one setting, press “T” to go back and enter another setting. Once finished, press “M” to 

save all settings.

To Reset the Customized Settings

Press “M”, “T” and the up arrow simultaneously for 5 seconds. The controller will beep to indicate set-

tings have been successfully reset.

LAST UPDATED: 

06/02/2020

Open

 Monday - Friday 7:00am - 7:00pm

 CST, 

our dedicated support team can offer immediate assistance with rapid response times.

 

If any 

parts are received damaged or defective, please contact us. We are happy to replace parts to 
ensure you have a fully functioning product. 

FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: 

www.vivo-us.com

help@vivo-us.com

AVG. RESPONSE TIME 

(within office hrs)

1HR 8M

    - 23% within < 15m

    - 38% within < 30m

    - 61% within < 1hr

    - 83% within < 2hr

    - 92% within < 3hr

Love your new VIVO setup and want to share? 

Tag us in your photo! 

@vivo_us

AVG. RESOLUTION TIME 

(within office hrs)

< 15 M

 www.vivo-us.com

Chat live with an agent! 

AVG. RESOLUTION TIME

 

(within office hrs)

5M 4S  

  

309-278-5303

Summary of Contents for DESK-V103EW

Page 1: ...evice or follow the link for helpful videos and specifications related to this product https vivo us com products desk v103ew SKU DESK V103EW Controller 2 1 3 help vivo us com www vivo us com 309 278 5303 Chat live with an agent GET IN TOUCH Monday Friday from 7 00am 7 00pm CST ...

Page 2: ...nce the timer setting has expired 5 beeps the unit s timer is canceled To deactivate the timer press T five times or until the current height is displayed and the light in the upper right corner is turned off Memory Setting To store a certain height in the controller s memory first press M The letter S will be displayed Now press 1 2 or 3 within five seconds to store the current height in memory E...

Page 3: ...ollowing instructions assume the controller is in the S 1 state Minimum Maximum Height Settings To set a minimum height limit 1 Press M once then press the up or down arrow to set your desired min height 2 Press M to save L S will be displayed if successfully saved or L F shows if failed Note Default min height is 62cm 24 4 and the adjustable range is 62 118cm 24 4 46 4 To set a maximum height lim...

Page 4: ... F shows if failed When screen lock is enabled the display will read after resting 60 seconds Press and hold M for 3 seconds to unlock Screen may be locked before 60 seconds by holding M again for 3 seconds To Save the Customized Settings at one time After adjusting one setting press T to go back and enter another setting Once finished press M to save all settings To Reset the Customized Settings ...

Reviews: