3
NOTES
•
Self-protection function: The unit will enter a protective mode should the system operate
continuously in excess of 2 minutes with “HOT” on the controller display. The system will
return to normal operation after approximately 18 minutes.
•
Do NOT remove or reconnect power to reset the unit when in a protective or “HOT” state, as
this may damage the electronics.
TROUBLESHOOTING
Error Code Description/Resolution
HOT
Heat Warning: Allow desk to rest for 18 minutes.
E10
Motor connection fault: Disconnect desk power, disconnect the motor, reconnect the
motor, then reconnect power.
E20
Desk overload: Unplug desk for 10 seconds then reconnect to power.
E02
Obstacle protection. Desk will automatically move back 4cm after collision.
E31
Under-voltage (power brown out). Will clear automatically when line power is corrected.
E32
Over-voltage (power surge). Will clear automatically when line power is corrected.
E60
RSR/RST
Legs are at different heights. Reset the desk to align the legs.
An error has occurred and entered reset mode for protection; complete reset process to
clear error.
•
Collision Force Detection (CF): Press the up or down buttons until the display shows “CF”, and
press “M” to select. Press up or down to select “OFF”, Low (L), Normal (n) or Heavy (H) collision
force detection. Hold “M” for 2 seconds to save the setting.
Reset Mode
While the unit is powered on, press the down arrow until the desk moves to the fully lowered position.
Press and hold the down arrow for 5 seconds or until “rES” is displayed to enter reset mode. The desk
will move down to the lowest possible height and then move back up slightly. The desk will then return
to operating mode.
•
E20 - Desk Overload: If overloaded while moving up, error will clear after 3 seconds. If overloaded
moving down, unplug desk for 10 seconds then reconnect power.
•
Circuit Protection: If motor or controller becomes disconnected, the desk will cease operation.
Error will clear after all components are reconnected.
PLEASE NOTE:
The control unit has a gyroscope sensor and MUST be fixed to the desk for correct
operation.
