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If you do not understand these directions, or if you have any doubts about the safety of the installation, 

please call a qualified technician. Check carefully to make sure there are no missing or defective parts. 

Improper installation may cause damage or serious injury. Do not use this product for any purpose that is 

not explicitly specified in this manual and do not exceed weight capacity. We cannot be liable for damage 

or injury caused by improper mounting, incorrect assembly, or inappropriate use.

WARNING!

REMOTE CONTROL OPERATING INSTRUCTIONS

Install two AAA batteries (not included) in the remote. Plug the mount in.  The mount will beep once.  Use 

a pencil or other thin tool to press the button on the front of the mount’s control unit, then press the SET 

button on the remote.  The control unit will beep repeatedly for about 10 seconds.  The mount is ready for 

operation when the beeping stops.

UPWARD/DOWNWARD MOVEMENT

Press and hold the up button to raise the TV.  Press and hold the down button to lower the TV.

SAVE AND RECALL MEMORY

To save a certain location to memory, press and hold the mem1 or mem2 button for 3 seconds. The 

mount will beep, indicating the position has been saved to memory. To recall memory locations, press 

the ( 1 ) or ( 2 ) button. The TV mount will automatically adjust to saved memory locations 1 or 2.

RETRACT TO LOWERED (DEFAULT) POSITION

To fully lower the mount into the cabinet, press the OK button.  Press the OK button again to stop the 

movement if needed.

LOWEST HEIGHT LIMIT SETTING

Short press the "         " button five times, after each press you will hear a beep and at the fifth press two 

beeps. This indicates the current height is now saved as the lowest height setting. The lowest height limit 

will be erased should the remote control be reset.

If the original remote has been lost, please contact us for a new one. To pair the 

replacement remote with the mount:

1. Use a thin tool (such as a paperclip) to press the small button on the front of the mount’s 
control unit. The control unit will beep once.
2. Press the SET button on the replacement remote. The control unit will beep repeatedly 
for 10 seconds to indicate that the remote is being programmed to the unit. When the 
beeping has stopped, the mount will be ready for operation.

PAIRING THE REMOTE CONTROL

Downward 

Movement

Memory Button 1

Memory Button 2

Upward 

Movement

Recall Memory 

Position 1

Recall Memory 

Position 2

Retract/Reset

BUTTON FUNCTIONS

Summary of Contents for MOUNT-E-UP44

Page 1: ...Scan the QR code with your mobile device or follow the link for helpful videos and specifications related to this product https vivo us com products mount e up44 help vivo us com www vivo us com 309 278 5303 Chat live with an agent GET IN TOUCH Monday Friday from 7 00am 7 00pm CST ...

Page 2: ...ton for 3 seconds The mount will beep indicating the position has been saved to memory To recall memory locations press the 1 or 2 button The TV mount will automatically adjust to saved memory locations 1 or 2 RETRACT TO LOWERED DEFAULT POSITION To fully lower the mount into the cabinet press the OK button Press the OK button again to stop the movement if needed LOWEST HEIGHT LIMIT SETTING Short p...

Page 3: ...erate 1 The system may be in an error state If the unit beeps 3 times after pressing a button reset the mount 2 The system may be overheating If the mount beeps four times after pressing a button allow to cool for 18 minutes 3 The remote may not be paired with the mount Refer to REPLACING THE REMOTE CONTROL 4 Check to make sure the power cable is plugged in Abnormal Operation 1 Reset the TV mount ...

Page 4: ...ensure you have a fully functioning product FOR MORE VIVO PRODUCTS CHECK OUT OUR WEBSITE AT www vivo us com Love your new VIVO setup and want to share Tag us in your photo vivo_us help vivo us com AVG RESPONSE TIME within office hrs 1HR 8M 23 within 15m 38 within 30m 61 within 1hr 83 within 2hr 92 within 3hr AVG RESOLUTION TIME within office hrs 15 M www vivo us com Chat live with an agent AVG RES...

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