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LAST UPDATED: 

03/05/2020

Open

 Monday - Friday 7:00am - 7:00pm

 CST, 

our dedicated support team can offer immediate assistance with rapid response times.

 

If any 

parts are received damaged or defective, please contact us. We are happy to replace parts to 
ensure you have a fully functioning product. 

FOR MORE VIVO PRODUCTS, CHECK OUT OUR WEBSITE AT: 

www.vivo-us.com

help@vivo-us.com

AVG. RESPONSE TIME 

(within office hrs)

1HR 8M

    - 23% within < 15m

    - 38% within < 30m

    - 61% within < 1hr

    - 83% within < 2hr

    - 92% within < 3hr

Love your new VIVO setup and want to share? 

Tag us in your photo! 

@vivo_us

AVG. RESOLUTION TIME 

(within office hrs)

< 15 M

 www.vivo-us.com

Chat live with an agent! 

AVG. RESOLUTION TIME

 

(within office hrs)

5M 4S  

  

309-278-5303

Summary of Contents for MOUNT-VW11

Page 1: ...ice or follow the link for helpful videos and specifications related to this product Instruction Manual https vivo us com products mount vw11 SKU MOUNT VW11 help vivo us com www vivo us com 309 278 5303 Chat live with an agent GET IN TOUCH Monday Friday from 7 00am 7 00pm CST ...

Page 2: ... injury Do not use this product for any purpose that is not explicitly specified in this manual Do not exceed weight capacity We cannot be liable for damage or injury caused by improper mounting incorrect assembly or inappropriate use NOTE NOT ALL HARDWARE INCLUDED WILL BE USED W x1 2 5mm Allen Wrench V x4 Support Pad Drill CAUTION DO NOT INSTALL INTO DRYWALL ALONE VERIFY YOUR WALL CONSTRUCTION US...

Page 3: ...Drill 1 2 deep holes with a 3mm or 1 8 drill bit and anchor TV mounting plate A to wall using screws M and washers L OPTION B Concrete Ceiling Use TV plate A to mark mounting locations on wall for drilling Drill 2 4 deep holes using 10mm or 13 32 drill bit Press anchors N into wall and anchor TV mounting plate A to wall using screws M and washers L ...

Page 4: ...acket R to shelf mounting bracket with screws S Assemble mounting bracket D to hangers C at desired height using nuts Q and washers O Screw plastic thumb screws P through front of hangers C and thumb screws T through back of shelf mounting bracket P T ...

Page 5: ...llen key W Rest glass shelf E on shelf support with pads and secure with screw S DO NOT OVERTIGHTEN as this could damage the glass STEP 5 Hang shelf assembly onto TV plate A and secure with previously installed thumbscrews Turn lower thumbscrews to adjust the angle of the shelf ...

Page 6: ... TV brackets B to TV using appropriate mounting screws G H I J and washers K Ensure that VESA brackets are positioned with slots on top and holes on bottom and with the tilt adjustment knobs facing away from each other ...

Page 7: ...7 STEP 7 Hang TV on TV plate A and secure with safety bolts underneath TV brackets B ...

Page 8: ...sure you have a fully functioning product FOR MORE VIVO PRODUCTS CHECK OUT OUR WEBSITE AT www vivo us com help vivo us com AVG RESPONSE TIME within office hrs 1HR 8M 23 within 15m 38 within 30m 61 within 1hr 83 within 2hr 92 within 3hr Love your new VIVO setup and want to share Tag us in your photo vivo_us AVG RESOLUTION TIME within office hrs 15 M www vivo us com Chat live with an agent AVG RESOL...

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