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M370SR / M420SR

VIA Shortcut Buttons

VIA Shortcut Buttons

Move/Delete App from VIA Dock

Change Screen Size  

(when VIA Sidebar is open)

View Settings for Active VIA App

Exit App/Exit VIA Dock

Replacing the Batteries

1.  Remove the battery cover.

2.  Insert two AAA batteries into the 

remote control. Make sure that the (+) 
and (-) symbols on the batteries match 
the (+) and (-) symbols inside the 
battery compartment.

3.  Replace the battery cover. 

 
 
 
 
 

• Use only good quality batteries.
• Inserting the batteries incorrectly may result in cracking or leakage 

 

   that may cause a fire or result in injury.

• Dispose of old or dead batteries in accordance with local hazardous 

 

   waste regulations.
• Keep batteries away from children and pets.

Summary of Contents for M370SR

Page 1: ...M370SR M420SR user manual LED LCD HDTV ...

Page 2: ...anging the factory default picture settings or enabling other features will increase power consumption that could exceed the limits necessary to qualify for ENERGY STAR rating HDMI the HDMI logo and High Definition Multimedia Interface are trademarks or registered trademarks of HDMI Licensing LLC SRS TruSurround HD and SRS TruVolume are trademarks of SRS Labs Inc TruSurround HD and TruVolume techn...

Page 3: ... registration card Extended Warranties For peace of mind and to protect your investment beyond the standard warranty VIZIO offers on site extended warranty service plans These plans provide additional coverage during the standard warranty period To purchase an extended warranty service plan visit www VIZIO com When Reading this Manual When you see this symbol please read the accompanying important...

Page 4: ...The lightning flash with arrowhead symbol within an equilateral triangle is intended to alert the user to the presence of un isolated dangerous voltage within the inside of your TV that may be of sufficient magnitude to constitute a risk of electric shock to persons Important Safety Instructions Your TV is designed and manufactured to operate within defined design limits Misuse may result in elect...

Page 5: ... in environments with heavy dust or high humidity may cause fire or electric shock Follow instructions for moving your TV Ensure that the power cord and any other cables are unplugged before moving your TV When unplugging your TV hold the AC DC power adapter not the cord Pulling on the power cord may damage the wires inside the cord and cause fire or electric shock When your TV will not be used fo...

Page 6: ...onwide switch to digital television broadcasting was complete on June 12 2009 Analog only television sets that receive TV programming through an antenna now need a converter box to continue to receive over the air TV Watch your local stations to find out when they will turn off their analog signal and switch to digital only broadcasting Analog only TVs should continue to work as before to receive ...

Page 7: ...ture Settings 15 Adjusting the Advanced Picture Settings 16 Adjusting the Color Temperature 16 Adjusting the Picture Size and Position 17 Resetting the Picture Settings 17 Adjusting the Audio Settings 18 Adjusting the Advanced Audio Settings 18 Resetting the Audio Settings 19 Using the Network Connection Menu 19 Connecting to a Wireless Network 19 Changing the Advanced Network Settings 20 Testing ...

Page 8: ... User Profile 36 Removing a User Profile 37 Restoring the VIA Dock to the Factory Default Settings 37 Troubleshooting Technical Support 38 The TV displays No Signal 38 There is no power 38 The power is on but there is no image on the screen 38 There is no sound 38 The colors on the TV don t look right 38 The buttons on the remote aren t working 38 The image quality is not good 38 The picture is di...

Page 9: ...d Installing the TV Stand Your TV includes a stand designed to support the weight of the TV and keep it from falling over However the TV can still fall over if It is placed on an uneven unstable or non level surface It is pushed pulled or otherwise improperly moved If an earthquake occurs and the TV is not properly secured To install the TV stand for model 1 Place the TV screen down on a clean fla...

Page 10: ...1 Disconnect any cables connected to your TV 2 Place the TV face down on a clean flat stable surface Be sure the surface is clear of debris that can scratch or damage the TV 3 Using a philips head screwdriver remove the base by loosening and removing the screws from the stand neck 4 Attach your TV and wall mount to the wall carefully following the instructions that came with your mount Use only wi...

Page 11: ...er Use the included Component to RGB adapter to connect additional composite devices Component Composite Connect component or composite device Ethernet Connect ethernet cable from home network Rear Panel Inputs Rear Panel Inputs HDMI 1 2 3 PC AUDIO HDMI BEST USB 2 USB 1 AUDIO OUT 3 2 1 ARC DIGITAL AUDIO OUT 4 USB Component Composite COMPONENT BETTER Pb Cb Pr Cr L R DTV TV ETHERNET RGB PC Y V COMPO...

Page 12: ...he loudness of the TVs audio Input Change the input device With each press of the button the TV will display a different input source Front Panel Front Panel VIZIO Light Remote Control Sensor When using the remote point it directly at this sensor VIZIO Light When the TV is on the light is on Remote Control Back App Shortcuts QWERTY Keypad Arrow IMPORTANT Do not cover this area This is the transmit...

Page 13: ...IZIO Internet Apps See the VIA Shortcut Buttons graphic Volume Up Down Increase or decrease the loudness of the TV s audio Channel Up Down Change the channel With each press of the but ton the channel will increase or decrease by one VIA Start VIA Internet Apps See Using the VIA Dock on page 34 Mute Turn the sound off or on When mute is activated the TV s audio is turned off Last Return to the cha...

Page 14: ...ert two AAA batteries into the remote control Make sure that the and symbols on the batteries match the and symbols inside the battery compartment 3 Replace the battery cover Use only good quality batteries Inserting the batteries incorrectly may result in cracking or leakage that may cause a fire or result in injury Dispose of old or dead batteries in accordance with local hazardous waste regulat...

Page 15: ... are off 2 Connect the device and the TV Use the best available connection See the Device Connection Chart on the next page Ensure each end of the cable is securely connected 3 Turn the TV on by pressing the Power Standby button on the remote 4 Turn your device on 5 When you are ready to use your newly connected device press the INPUT button on the remote and select the connection type HDMI RGB et...

Page 16: ... OR OR OR OR BETTER GOOD BEST HDMI RF COAXIAL RGB COMPONENT COMPOSITE AV DIGITAL DIGITAL ANALOG ANALOG ANALOG ANALOG Device Connection Chart Select one of the connection types Use the cable s shown to connect the TV to your device ...

Page 17: ...ired network 1 Ensure you have An ethernet cable long enough to reach your TV A router or modem with an available ethernet port A high speed internet connection 2 Connect your ethernet cable to the router and to the ethernet port on the back of the TV 3 Use the Guided Network Setup to configure the TV See Using Guided Setup on page 29 Connecting to a Wireless Network To connect to a wireless netwo...

Page 18: ... provided batteries into the remote control and use the UP DOWN and OK button to navigate the set up screens Begin Activation Retail Mode S E T U P P R O G R E S S Exit Help Language 4 Select the name of your wireless network from the list of available networks and press OK Enter the network key using the on screen keyboard then highlight Connect and press OK If the TV is connected to your network...

Page 19: ...he on screen menu you can press the BACK button at any time to return to the previous menu screen The EXIT button will close the on screen menu Changing the Input Source External devices such as DVD players Blu Ray Players and video game consoles can be connected to your TV To display one of these devices on your TV you must first change the input source in the on screen menu For instructions on c...

Page 20: ...c and Stretch Each mode displays content according to the content s original format Original Content Format 480p 480i 4 3 720p 16 9 1080p 1080i 16 9 RGB 4 3 RGB 16 9 Normal Wide Zoom Panoramic Stretch Use the table below to determine the best aspect ratio for your content type Areas in red will not be visible on your TV screen ...

Page 21: ...n the TV is displaying a 480i 480p source Stretch expands the display image to fill the screen Images may appear wider than intended If you are watching widescreen 1 85 1 or 2 35 1 content black bars will still appear on the top and bottom of the display image This option is only available when the TV is displaying a 720p 1080i 1080p source Wide Zoom Wide Normal Panoramic Setting Up Closed Caption...

Page 22: ...ou are satisfied with the appearance of the closed captions press the EXIT button on the remote Activating the Sleep Timer When activated the TV s sleep timer will turn the TV off after a set period of time To use the sleep timer 1 Press the MENU button on the remote The on screen menu is displayed 2 Use the Arrow buttons on the remote to highlight the Sleep Timer icon and press OK The Sleep Timer...

Page 23: ...ure Picture Mode Standard 50 50 50 50 0 6 More Backlight Brightness Contrast Color Tint Sharpness Select Picture Mode Custom Standard Movie Golf etc Custom picture mode allows you to manually change each of the picture settings Backlight Adjusts the LED brightness to affect the overall brilliance of the picture This option is not available unless Ambient Light Sensor is set to OFF See Adjusting th...

Page 24: ... button on the remote Advanced Picture Noise Reduction Low Normal Medium Auto On Low Color Enhancement Adaptive Luma Film Mode Smart Dimming Ambient Light Sensor Reduce Background Picture Noise when present Adjusting the Color Temperature Adjusting the color temperature will change the warmness or coolness of the white areas of the picture To adjust the color temperature 1 From the Picture Setting...

Page 25: ...osition of the display image Vertical Position Adjusts the vertical up down position of the display image Horizontal Size Adjusts the width of the display image Vertical Size Adjusts the height of the display image Fine Tune Adjusts the height of the display image RGB input only 5 When you have finished adjusting the color temperature press the EXIT button on the remote Size Position Horiz Positio...

Page 26: ...d Audio See Adjusting the Advanced Audio Settings on page 18 Reset Audio Mode Restores the audio settings to the factory defaults See Adjusting the Audio Settings on page 18 4 When you have finished adjusting the audio settings press the EXIT button on the remote Audio Balance Audio Mode 0 Flat 0 On Standard On Lip Sync TV Speakers SRS TruSurround HD SRS TruVolume Advanced Audio Equalizer Settings...

Page 27: ...nternet ready featuring both an ethernet port and built in high speed 802 11n Connecting to a Wireless Network To connect to a wireless network whose network name SSID is being broadcast 1 Press the MENU button on the remote The on screen menu is displayed 2 Use the Arrow buttons on the remote to highlight the Network icon and press OK The Network Connection menu is displayed 3 Highlight the name ...

Page 28: ...nual Setup and press OK The Change Settings menu is displayed 2 Use the Arrow and OK buttons to adjust each setting DHCP Dynamic Host Configuration Protocol This setting must be turned Off to change any of the other settings IP Address The IP address assigned to the TV Subnet Mask The subnet mask Default Gateway Your network s default gateway address Pref DNS Server Your preferred domain name serv...

Page 29: ...he Input Source menu is displayed 4 Highlight the input source you want to display and press OK Settings Input Source TV Tuner Name Input Parental Controls Menu Language Time Local Settings CEC Settings Input Source Setting the Tuner Mode If you are using a device that is connected to the RF input such as an external antenna or cable TV connection you must set the tuner mode 1 Press the MENU butto...

Page 30: ...h and Add Analog Channel options To add a range of new channels 1 From the Settings menu highlight Partial Channel Search The Partial Channel Search menu is displayed 2 Highlight Scan Mode and select the type of channel you are adding Analog Digital Analog or Digital 3 Highlight From Channel and enter the channel from which you want to begin the scan Use the Number Pad on the remote to enter the c...

Page 31: ...you select 3 When you have selected all of the channels you wish to remove press the EXIT button on the remote Changing the Audio Language Some digital free to air and cable channels broadcast programs in more than one language The TV s MTS Multichannel Television Sound feature allows you to listen to audio in your preferred language Not all programs are broadcast in multiple languages The MTS fea...

Page 32: ...e on page 25 Enabling or Disabling Program Ratings To manage program content according to its rating you must enable the Program Rating feature To enable or disable the Program Rating feature 1 From the Parental Controls menu highlight Rating Enable and press OK The Rating Enable menu is displayed 2 Select On or Off and press OK Locking and Unlocking Channels When a channel is locked it will be in...

Page 33: ...ocked Content with this rating cannot be viewed 4 When the rating type is unblocked the Lock icon appears unlocked Content with this rating can be viewed 5 If you want to block all unrated content highlight Block Unrated Shows and use the Arrow buttons on the remote to select On 6 When you are finished adjusting the rating level blocks press the EXIT button on the remote Changing the Parental Cont...

Page 34: ...t Input Labels and press OK Highlight the input label you want to use and press OK If you would like to name the input yourself highlight the field below Input Labels and enter your custom label using the on screen keyboard and press OK If you would like to use the on screen keyboard instead highlight Show Keyboard and press OK 6 When you have finished naming your input press the EXIT button on th...

Page 35: ...ased information such as weather or news 8 Press the EXIT button on the remote Time Zone Alaska Hawaii Pacific Mountain Central Eastern Atlantic Newfoundland Indiana Arizona Set your time zone Adjusting the CEC Settings The CEC function on your TV enables you to control HDMI connected devices with the included remote without any additional programming Not all HDMI devices support CEC See your devi...

Page 36: ...ghlight Reset TV Settings and press OK The TV displays Are you sure you would like to Restore Defaults This will erase any custom settings 4 Highlight Yes and press OK 5 Press the EXIT button on the remote Restoring the TV to Factory Default Settings All of the on screen menu settings can be reset to the factory defaults If you restore the TV to the factory default settings all changes you have ma...

Page 37: ...etup 1 Press the MENU button on the remote The on screen menu is displayed 2 Use the Arrow buttons on the remote to highlight the Help icon and press OK The Help menu is displayed 3 Highlight Guided Setup and press OK 4 Highlight Tuner Setup or Network Setup and press OK 5 Follow the on screen instructions When finished press the EXIT button on the remote ...

Page 38: ...NFO or GUIDE button one time to display channel and input information Press the INFO or GUIDE button two times to display the program title and closed captioning information Press the INFO or GUIDE button three times to display the program description Info Window Program Description Program Title CC Information Channel Input Information ...

Page 39: ... a USB thumb drive Remember The USB thumb drive must be formatted as FAT32 Files on the USB thumb drive must end in a supported file extension mp3 jpg etc The player is not designed to play media from external hard drives or mp3 players To play your USB media 1 Connect your USB thumb drive to the USB port on the side of the TV 2 Highlight the Media App and press OK The Media App launches 3 Highlig...

Page 40: ...Now Playing Information Displays song title album title and artist name Back Button Highlight this button and press OK if you would like to return to the previous screen Connected Sources Displays connected USB devices To change source highlight it and press OK Page Information If your USB thumb drive has more files than can be displayed on a single screen you can move between pages by highlightin...

Page 41: ...an move between pages by highlighting this area and pressing Left Right Arrow Back Button Highlight and press OK to return to left column Connected Sources Displays connected USB devices To change source highlight it and press OK Current Folder Back Button Highlight this button and press OK if you would like to return to the previous screen Sort by Name or Date View Thumbnails or List View Folder ...

Page 42: ...it from an open App or to close the App Dock Green View settings for an open App Using the VIA Dock The VIA Dock is where all of your VIA Apps are accessed To use the VIA Dock and launch an App 1 Press the V Button on the remote 2 Highlight a VIA App by scrolling left and right using the Left Right Arrow buttons on the remote The highlighted App is in the lower left corner of the screen 3 Launch a...

Page 43: ...t of Apps in the VIA Dock For each profile you create a different set of Apps and App settings are saved Creating an Owner PIN Creating an owner PIN allows you to restrict access to the Administrative Controls menu in the Profile App You can also restrict other profiles from installing new Apps To create an owner PIN 1 Press the V Button on the remote 2 Highlight the Profile App by scrolling left ...

Page 44: ...ghlight Avatar and press OK The Avatar menu is displayed 9 Highlight a picture for your profile and press OK The Create Profile menu is displayed 10 Highlight Create Profile PIN and press OK The PIN Creation menu is displayed 11 Enter a 4 digit passcode using the Number Pad on the remote or the on screen number pad Write down your passcode and save it in a secure location 12 Highlight OK and press...

Page 45: ...ress OK Restoring the VIA Dock to the Factory Default Settings The VIA Dock and all of its installed Widgets can be restored to the factory default settings If you restore the VIA dock to the factory default settings all changes you have made to the VIA dock will be lost To restore the VIA Dock to the factory default settings 1 Press the V Button on the remote 2 Highlight the Profile App by scroll...

Page 46: ...e remote to ensure mute is off Check the audio settings See Adjusting the Audio Settings on page 20 Ensure the speakers are set to On Ensure no headphones are connected to the TV Check the audio connections of external devices Blu ray player game console cable satellite box that are connected to the TV If you are using an antenna the signal strength of the channel may be low Ensure your antenna is...

Page 47: ...our TV s digital capabilities exceed a digital broadcast signal the signal is up converted improved to match your TV s display capabilities This up converting can sometimes cause irregularities in the image If you are using an antenna the signal strength of the channel may be low Ensure your antenna is connected securely to the TV and move the antenna around the room or close to a window for the b...

Page 48: ...x 1080 1920 x 1080 Pixel Pitch 42675 x 42675 mm 4845 x 4845 mm Dynamic Contrast Ratio 1 000 000 1 1 000 000 1 Response Time 5 ms 5 ms Brightness 400 nits 400 nits Viewing Angle 178 H x 178 V 178 H x 178 V Ambient Light Sensor Yes Yes HDMI Inputs 3 4 Component Video Inputs 1 1 Composite Inputs 1 Shared w Component 1 Shared w Component RF Coaxial Input 1 1 USB Ports 2 2 RGB Inputs 1 1 OSD Language E...

Page 49: ...CC Class B HDMI v1 4 Voltage Range 120 VAC 60Hz 120 VAC 60Hz Power Consumption 95 W 115 W Standby Power Consumption 1 W 1 W Ethernet Ports 1 1 Wireless WiFi 802 11n 802 11n Remote Control Model XRV1TV XRV1TV Zero Bright Pixel Guarantee Yes Yes Operating Temperature 32 to 95 F 32 to 95 F Non Operating Temperature 4 to 140 F 4 to 140 F Operating Humidity 10 90 Relative Non condensing 10 90 Relative ...

Page 50: ...ifications or adjustments as well as installation and set up issues or any repairs attempted by anyone other than by a VIZIO authorized service center Products with unreadable or removed serial numbers or requiring routine maintenance are not covered This one year limited warranty does not cover Products sold AS IS FACTORY RECERTIFIED or by a non authorized reseller THERE ARE NO EXPRESS WARRANTIES...

Page 51: ...pproved by the party responsible for compliance with the FCC Rules could void the user s authority to operate this equipment Caution Always use an AC DC power adapter that is properly grounded Use the AC cords listed below for each area USA UL Canada CSA Germany VDE UK BASE BS Japan Electric Appliance Control Act Open Source Software Notice Your VIA device may contain GPL executables and LGPL libr...

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Page 53: ...Edge Lit Razor LED 240Hz SPS 480Hz SPS Entertainment Freedom and Entertainment Freedom for All names logos and phrase are registered or unregistered trademarks of VIZIO Inc Other logos and trademarks are the property of their respective owners Subject to change without notice 110302ST NC ...

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