Version 1/19/2009
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www.VIZIO.com
maintenance and cleaning, are not covered by this limited warranty.
THERE ARE NO EXPRESS WARRANTIES OTHER THAN THOSE LISTED OR DESCRIBED ABOVE. ANY IMPLIED
WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR
PURPOSE, SHALL BE LIMITED IN DURATION TO THE PERIOD OF TIME SET FORTH ABOVE. VIZIO’S TOTAL LIABILITY
FOR ANY AND ALL LOSSES AND DAMAGES RESULTING FROM ANY CAUSE WHATSOEVER, INCLUDING VIZIO’S
NEGLIGENCE, ALLEGED DAMAGE, OR DEFECTIVE GOODS, WHETHER SUCH DEFECTS ARE DISCOVERABLE OR
LATENT, SHALL IN NO EVENT EXCEED THE PURCHASE PRICE OF THE AUDIO EQUIPMENT. VIZIO SHALL NOT BE
RESPONSIBLE FOR LOSS OF USE, COMMERCIAL LOSS, LOST REVENUE OR LOST PROFITS, OR OTHER INCIDENTAL
OR CONSEQUENTIAL DAMAGES. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED
WARRANTY LASTS OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE
ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TO YOU.
This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state. This is the only
warranty applicable; no one is authorized to extend or modify it or to grant any other warranty on VIZIO’s behalf.
Owner’s Responsibility
To ensure warranty service, keep the dated bill or sales receipt as evidence of the purchase date and location. This limited
warranty applies only to original purchaser and is non-transferable.
Warranty service conditions are subject to change. For the latest Warranty Terms and Conditions and additional information
regarding VIZIO’s Limited Product Warranty, please see complete details online at www.VIZIO.com.
VIZIO RETURN POLICY
VIZIO’s return policy allows for products purchased directly from VIZIO to be returned by the original purchaser during the initial
thirty (30) day period following the date of purchase. A VIZIO return authorization number must first be obtained as provided
below. The refund will be the purchase price actually paid by the purchaser less a ten percent (10%) restocking fee per each
item returned. Shipping and handling are not refundable.
The return authorization number must first be obtained from VIZIO’s Customer Service by emailing
CustomerSupport@VIZIO.com or by calling 949-428-2525, 6:00AM to 9:00PM Pacific Time, Monday through Friday, and
8:00AM to 4:00PM Pacific Time, Saturday and Sunday. Please note that holiday hours may vary. For up to date information,
please visit www.VIZIO.com.
Products must be returned to the address specified by VIZIO Customer Service and must be shipped in the original packaging,
with freight prepaid to VIZIO, and must be received in new and unused condition. The return authorization number must be
included in the packaging. VIZIO reserves the right to assess fees for any damaged or missing parts in addition to the ten
percent (10%) restocking fee.
Return authorization numbers are only valid for only fifteen (15) days from issuance. The customer is responsible for and must
prepay all shipping charges and shall assume all risk of loss or damage to the product while in transit to VIZIO. If the product is
returned to VIZIO (i) without a VIZIO return authorization number, and/or (ii) beyond the fifteen (15) day period, and/or (iii)
without proper packaging, VIZIO retains the right to refuse delivery of such return or may return the unit to the customer at the
customer’s expense and with no refund issued. This return policy does not apply to defective products. Please read VIZIO’s
Limited Product Warranty for warranty terms and conditions.
WARRANTY REPAIR PROCEDURE
Warranty repair generally is performed on audio equipment which is determined to be economically repairable. If VIZIO
Technical Support determines that a problem with an audio equipment unit may be within the terms and conditions of the VIZIO
Limited Product Warranty and that repair may be economically performed, the customer will be provided with repair authorization
number and shipping for repair instructions. The determination for performing the repair may be dependent upon the
manufacturing defect and is at VIZIO’s option and sole discretion. Proof of purchase is required to confirm the product is within
the one-year limited warranty period and meets the terms and conditions of the VIZIO Limited Product Warranty. The total
approximate time for the repair process, which includes the repair diagnosis, obtaining the replacement part(s), and arranging
