59
CHAPTER
Maintenance
If a VMIC product malfunctions, please verify the following:
1. Software resident on the product
2. System configuration
3. Electrical connections
4. Jumper or configuration options
5. Boards are fully inserted into their proper connector location
6. Connector pins are clean and free from contamination
7. No components or adjacent boards were disturbed when inserting or removing
the board from the chassis
8. Quality of cables and I/O connections
If products must be returned, contact VMIC for a Return Material Authorization
(RMA) Number. This RMA Number must be obtained prior to any return.
VMIC Customer Service is available at: 1-800-240-7782.
Or E-mail us at customer.service@vmic.com
Maintenance Prints
User level repairs are not recommended. The drawings and diagrams in this manual
are for reference purposes only.
5
Artisan Technology Group - Quality Instrumentation ... Guaranteed | (888) 88-SOURCE | www.artisantg.com