1. Make sure the number of Wi-Fi connected devices is within the wireless network
capacity of your router. Otherwise, please replace with another router.
2. Make sure the network environment is good and the less interference (walls,
metal surroundings) between the device and the router is better.
3. Make sure you have download and install the latest version of App and Firmware.
4. Reconnect your iOS devices to Wi-Fi and make sure your Wi-Fi signal is strong
enough.
5. Wait until the network is fixed if your router performs poorly in wireless networks
that might result from network congestion.Send us the Wi-Fi setting screenshot
and the router model detailsif you need assistance.
6. Check the router setting and see if there is any limit to the number of simultaneous
client connections.
7. Restart your HomeKit accessory or restore your HomeKit accessory to factory
settings, and add your HomeKit accessory to the VOCOlincLinkWise app.
8. Update LinkWise App and product firmwares to the latest version.
Q3. The device works normally after restoring factory settings or unplugging/
plugging, but it occasionally gets disconnected from the network and
cannot be recognized.
username and password are case sensitive in VOCOlinc account system. Pay
attention to the upper/lower-case of the username and password when you login/sign
up to theLinkWise app.
System Requirement:
- Mobile device running iOS10.3+ or Android 4.3+
- Existing Wi-Fi network
- Stable Internet (For Android LinkWise & Alexa)
Q4. Why am I not able to login to my VOCOlinc account?
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Summary of Contents for PM1
Page 1: ...PM1 Smart Wi Fi Outlet ...
Page 9: ...5 Use VOCOlinc account to enable Alexa skill VOCOlinc 8 ...
Page 14: ...5 Use VOCOlinc account to enable Google Action VOCOlinc Go to Settings Home control Press 13 ...
Page 15: ... Enable action using your VOCOlinc account 14 ...
Page 16: ...6 Complete setup 15 ...
Page 24: ...Scan QR Code Scan QR Code LinkWise APP www vocolinc com Setup code ...