Issue 2 - May 2004
17
Vodavi
The following selections are available for the
State menu and a description of what they are
used for:
•
Turn Greeting Off
- disables the mailbox
greeting. The caller only hears the tone to
begin recording. The system provides this
option only if "Turn Greeting On" is active.
•
Turn Greeting On
- enables the mailbox
greeting. Callers hear a complete
greeting. The system provides this option
only if "Turn Greeting Off" is active.
•
Forward to a mailbox
- transfers the call
to another mailbox instead of this one.
For example, in the evening a sales
department might want messages left in a
generic mailbox with common password
access.
•
Forward to an extension
(option) -
transfers the call to an extension instead
of taking a message.
•
Forward to a menu
- transfers the caller
to a custom designed menu with a
number of selections.
•
Forward to a module
- transfers the
caller to a custom designed module with a
number of selections. This option is not
currently available.
•
Mailbox Off
- disables the mailbox and
caller hears, "This mailbox is not
available. Press [1] to try another mailbox
or [0] for an operator".
