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Troubleshooting tips

Before you call for service

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Troubleshooting Tips

Save time and money Review the cha rt on this page first and you may not need to call for service

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SAFETY NOTE

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Before investigating you must disconnect the power supply

WARNING!

Before rese tting, disconnect the power supply-please see SAFETY NOTE above. The overload control prevents
the motor fr om operating should overloading occur. This feature protects your hou se wiring and your dispo ser.
When overl oaded, the motor will stop automatically.

Pr oblem

Possible Causes

What To Do

If the leak is at the top, it may be

caused by

l. lmproper seating of sink

flange (gasket choice, putty or
tightening).
2. Support ring not tightened

properly

3. Defective cushion mount.
If the leak is at the discharge

elbow leak may be caused by

improper tightening of elbow

flange screws

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Disposer leaks

Disposer does not start

Reset button has been tripped.

With the splash guard removed, check to see if
the turntable will move freely using a broom
handle. If the tu rntable moves freely, replace the
splash guard and check the reset button to see if
it has been tripped. The reset button is red and
located opposi te the discharge elbow, near the
bottom of the disposer. Push the button in until
it clicks and remains depressed. If the reset
button has not been tripped, check for a shorted
or broken wire connecting to the disposer.
Check the elec trical power switch, fuse box or
circuit breaker. If wiring and electrical
components ar e intact, the unit may have
internal problems that require service or
replacement.

Turntable cannot rotate.

If the tur ntable does not turn freely, check for an
object lodged between the turntable and the
grind ring. Dislodge the object by moving the
turntable with a broom handle. Then remove the
object. If no foreign object is present, there may
be internal problems.

Loud n oises other than

those d uring grinding

of bones and fruit pits

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)

Silverware bottle cap or other

foreign object has fallen into the

disposer

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Remove the splash guard and remove the object

with long handled tongs Replace the splash

guard

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Reset
Button

Remove
Splash Guard

Turntable

Summary of Contents for VGWD12 Series

Page 1: ...ation Instructions Model Line Series VGWD34 VGWD12 Write the model and serial numbers for your Disposer here Model _____________________ Serial _____________________ You can find them on a label on the bottom of the disposer ...

Page 2: ...icity 2 3 Before your begin 4 Attaching the Discharge Elbow 6 Connecting Disposer to Sink Flange 7 Dimensions Typical Installations 8 Care and Maintenance 9 Before You Call for Service 10 Safety Precautions 2 Components and Installation of Sink Flange 5 Dishwasher Connection 6 Warranty 11 Customer Service 1 ...

Page 3: ...rs If the disposer is magnetically actuated use only nonmagnetic tools To reduce the risk of injury by materials that may be expelled by a waste disposer do not put the following into a disposer a Clam or oyster shells b Caustic drain cleaners or similar products c Glass china or plastic d Large whole bones e Metal such as bottle caps tin cans utensils or aluminum foil f Hot grease or other hot li...

Page 4: ...If your kitchen wall outlet didn t have a control switch you can buy a external air switch from us or from market according to be ow method l For models of the food waste disposer sold in Australia and New Zealand all switches must comply with relevant Australian and New Zealand Standards Please connect your disposer power cord to the air switch Disposer 3 1 2 To reduce the risk of electric shock ...

Page 5: ... lock pliers slip joint Hammer Nut driver PREPARATION 1 Disconnect electrical power supply to disposer 2 Remove old disposer or sink flange assembly 3 Inspect drain line If it is heavily coated with hardened grease and accumulations rout out with a plumber s snake 4 Remover old sealing materials and gasketing from sink opening both top and bottom NOTE Top and bottom of sink surfaces must be free o...

Page 6: ...ck the sink flange seal and insure there are no leaks H Place the mount ring over the sink flange and hold in place while installing the cushion mount large side down Make sure the groove on the inside of the cushion mount fits over the lip on the sink flange similar to putting the on a plastic container Run your fingers around the entire cushion mount with slight pressure Do not press too hard Wh...

Page 7: ...poser in any way but may take some time to grind over the course of several uses Knock out plug 1 KNOCK OUT PLUG 2 CONNECT HOSE Connect the dishwasher hose using a hose clamp If the hose size is different you will need a stepped rubber adapter Hose Clamp Stepped Rubber Adapter 3 ATTACHING THE DISCHARGE ELBOW CONNECT DISCHARGE ELBOW Connect the discharge elbow to the disposer Make sure all plumbing...

Page 8: ...outlet pipe See page 9 Outlet pipe Discharge Elbow 3 LOCK MOUNT RING Turn the mount ring to the right until it locks up tight Hopper projections must be to the extreme left of the mounting slots If the mount ring is hard to turn you may add a small amount of petroleum jelly or liquid soap to the hopper projection Run water and check for leaks Locking Detail Hopper Projection in Supported Position ...

Page 9: ...rline to centerline of discharge elbow 38 D E Model No Dimen sion A B D E C 365 176 70 197 137 SOME TYPICAL INSTALLATIONS SINGLE BOWL DOUBLE BOWL CENTER OUTLET DOUBLE BOWL END OUTLET NOTE 1 It is essential for the proper operation of the disposer that this dimension be 230 300mm depending upon the models listed above to avoid standing water in disposer motor housing 2 Flexible drain pipe may be ne...

Page 10: ...e disposer slows down while grinding The disposer is actually increasing torque grinding power and is operating under normal conditions B Don t pour grease or fat down your disposer or any drain It can build up in pipes and cause drain blockages Put grease in a jar or can and dispose in the trash C Don t use hot water when grinding food waste It is OK to drain hot water into the disposer between g...

Page 11: ...ble will move freely using a broom handle If the turntable moves freely replace the splash guard and check the reset button to see if it has been tripped The reset button is red and located opposite the discharge elbow near the bottom of the disposer Push the button in until it clicks and remains depressed If the reset button has not been tripped check for a shorted or broken wire connecting to th...

Page 12: ...sed commercially 4 Replacement of house fuses or resetting of circuit breakers 5 Damage to the product caused by accident fire floods or any natural disasters 6 Incidental or consequential damage caused by possible defects with this appliance 7 Product not accessible to provide required service 8 Warranties are void if the original serial numbers have been removed altered or can t be readily deter...

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