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1. 

Malfunctioning or incorrectly configured hardware

Typically, if you plug a malfunctioning or incorrectly configured device into 
a USB port, it causes the computer to stop responding (hang). In the 
majority of these instances, you must physically turn of the computer and 
turn it back on again to reset the bus. Note that it may be more difficult to 
identify which device is actually malfunctioning or incorrectly configured. If 
another computer that you know is working correctly is available, try to plug 
the device into that computer to see if you encounter the same issue. If 
the device is being plugged into a secondary hub, unplug the device 
from that hub and plug directly into the root hub (computer USB).

Many hardware problems, such as high or low power, bandwidth shortage, 
malfunctioning or incorrectly configured firmware and so on, can cause 
issue to occur.

2. 

Malfunctioning, incorrectly configured or missing device driver

When you plug in a USB device the computer should load and then 
configure the device without ever requesting a device driver (assuming 
that the device falls within the defined and supplied class drivers). If the 
computer prompts you for a device driver, check with the manufacturer of 
the device to determine whether there is a driver available.

3.

 Mismatched cabling

There are two types of USB cables, high speed and low speed. Low speed 
cables differ from the high speed cable primarily in their shielding. If you 
plug a high speed device into a low speed cable, you can cause signal 
distortion over long distances.
Verify the entire USB chain is working correctly to be certain that a device 
that requires the ability to draw power from the hub is not plugged into the 
chain on the other side of a non-powered hub. This causes the hub and all 
the devices down the chain to be suspended. If the hub is powered, verify 
that the power supply for that hub is configured correctly.

Summary of Contents for Digital USB Headset Adaptor

Page 1: ...User Guide Digital USB Headset Adaptor Part number VAHE16 Issue 1 0 VOICE active ...

Page 2: ......

Page 3: ...ing sections 1 Minimum system requirements 2 Features 3 Installation 4 Operation 5 General USB troubleshooting in Windows 98 Windows 98SE and Windows ME 1 Minimum System requirements 1 Windows 98SE ME 2000 and XP compatible 2 Pentium 2 166MHz processor 3 10MB free disk space 4 16MB RAM 5 USB port 2 Features 1 USB Plug in and Play chipset 2 Complete digital soundcard with DSP technology 3 Clear liv...

Page 4: ...ear the other party s voice or sound Your microphone will continue to transmit Press the receive mute button again to Un mute In line receive volume control Adjust the digital receiver volume control up or down to suit your personal preference 5 General USB troubleshooting in Win 98 98SE and ME This information applies to Microsoft Windows Millenium Edition Microsoft Windows 98 Second Edition Micr...

Page 5: ...sue to occur 2 Malfunctioning incorrectly configured or missing device driver When you plug in a USB device the computer should load and then configure the device without ever requesting a device driver assuming that the device falls within the defined and supplied class drivers If the computer prompts you for a device driver check with the manufacturer of the device to determine whether there is ...

Page 6: ... have the most up to date firmware for that device This issue is common with USB printers and modems A similar issue that has the same cause occurs when a device loads a driver then adds a second device for which there appears to be no diver The second device is displayed with an exclamation mark in a yellow circle the device manager The device may work correctly but you cannot remove the ghost de...

Page 7: ...facturing defects For warranty repair please return the faulty product to Voice Active Maintenance 11 Ferney Dursley Gloucestershire GL11 5AB United Kingdom Please enclose your name and address proof of purchase and a description of the fault For further information please contact your headset supplier www voiceactive com ...

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